Hotelaholic

Florence

Hotel Lungarno - Lungarno Collection

Borgo San Jacopo 14, Florence, 50125

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Riverside Setting

    Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

  • Art and Elegance

    Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

  • Culinary Excellence

    Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

HAPPI HIGHLIGHTS

  • Exceptional Service

  • Beautiful Location

  • Elegant Rooms

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Outdoor furniture
  • Public transport tickets
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

752 reviews
10/ 10
Абсолютно все Расположение , номера , рестораны и конечно люди. Сервис на высоте , отношение как будто ты у себя дома
Akmaral · extended group · 2026-10-12

The guest experience

9.6out of 10
752 verified reviews

Loved most

  • Exceptional Service
  • Beautiful Location
  • Elegant Rooms
  • Great Food

How guests scored the stay

  • Service10.0

    Staff described as exceptional, accommodating, and genuinely caring.

  • Overall Experience10.0

    Memorable and exceptional stays shared by multiple reviewers.

  • Location9.9

    Perfectly located away from the hustle but within easy walking distance.

  • Cleanliness9.4

    The hotel is described as impeccably clean and elegant.

  • Food and Beverage9.4

    Excellent food mentioned directly in reviews.

  • Amenities9.4

    Toiletries are Ferragamo; the hotel has a beautiful design.

  • Room Quality9.4

    Rooms are elegant and comfortable with gorgeous views.

  • Value for Money9.4

    Overall experience justified the cost based on the quality of stay.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 18 recent stays rated 8+

9.6752 reviews
  • Guest review

    10/10

    Akmaral · extended group · 2026-10-12

    “Абсолютно все Расположение , номера , рестораны и конечно люди. Сервис на высоте , отношение как будто ты у себя дома”

  • Maravilhoso

    10/10

    Reis Silva Aragão · couple · 2026-09-01

    “Tudo!”

  • 睡在中世纪的古建筑里,享受现代酒店文化和亲切的服务,很满意。

    9/10

    YI · couple · 2026-08-30

    “早餐很好,精致。位置当然很好。感谢酒店给我们了河景房间,这是非常美妙的感受,每天早晚都能拍到清晨和晚霞映照下的老桥,晚上打开窗还能听到老桥上传来的音乐声。总经理Mr. Guido Balestra忙碌的身影每天都会出现在酒店里,早餐时刻一定会来和所有客人打招呼,让人印象深刻。”

  • Holiday

    10/10

    K5228DZtracye · Family · 2026-08-28

    “Hotel Lungarno is an absolute gem of a hotel in the middle of beautiful Florence. All the staff are incredible and the service is impeccable. We stayed in the river view suit which was really beautiful and our 3 kids stayed in 2 entry level rooms which were great. The rooms were exceptionally clean and our room was very spacious with an incredibly massive shower. The rooms were all elegantly styled and had impeccable finishes. When we checked into the hotel we mentioned that we had been battling to book tickets to the must see museums etc in Florence and we were told that they would ask the concierge to assist us. So a special mention has to be made for Lorenzo, the concierge. Within the hour, Lorenzo had made contact with us and had all our tickets booked. He was an absolute delight in advising us in where to book for dinners and booked us into an amazing restaurant, 5 min walk from the hotel. He made us feel completely at home and was always interested in our days excursions, always adding a bit of information about certain places we had visited and where we could go next. We highly recommend this hotel to any traveller who wants to feel spoilt.”

  • An exceptional stay in Florence

    10/10

    E9877VFjoaom · Family · 2026-08-28

    “Our stay at Hotel Lungarno was truly outstanding and one of the highlights of our time in Florence. The hotel itself is beautiful, elegant and extremely comfortable, with an exceptional location on the Arno, just steps from Ponte Vecchio and within easy walking distance of everything we wanted to see in the city. Our room was wonderful — very comfortable, beautifully appointed and with a fantastic view that made coming back to the hotel after a day in Florence a pleasure in itself. What really sets Hotel Lungarno apart, however, is its team. From the moment we arrived, everyone we encountered was remarkably kind, attentive and genuinely welcoming. The service was impeccable throughout our stay, but always warm and natural rather than formal or intrusive. Every request was handled with great care and efficiency, and the entire team seemed genuinely interested in making our stay as enjoyable as possible. We particularly appreciated their flexibility and willingness to help when our daughter unexpectedly joined us during the trip. They went out of their way to find a solution so that the three of us could stay comfortably together, which meant a great deal to us and perfectly reflects the level of hospitality we experienced throughout our stay. The atmosphere of the hotel, the comfort of the room, the extraordinary location and, above all, the kindness and professionalism of the staff made Hotel Lungarno feel very special. We left Florence with wonderful memories, and Hotel Lungarno was certainly part of them. It is the kind of hotel you are genuinely sorry to leave — and one we would return to without hesitation. Thank you to the entire Lungarno team for making our stay so memorable.”

  • Perfect Florence Hotel

    10/10

    MeAgain8 · Couples · 2026-08-27

    “We spent 4 glorious nights at Hotel Lungarno late August. The location is perfectly situated on the Arno river a minute walk from the Ponte Vecchio. We were so pleased to be upgraded to a large River view suite which was beautifully appointed, quiet and cool. We loved enjoying happy hour cocktails at the river side bar (seating priority given to hotel guests). We also enjoyed our dinner at their Michelin star restaurant, Al Borgo San Jacopo. Menu was "prix fixe" with flexibility. Most of all, as a former HR executive in the boutique hotel industry, I found the staff at Hotel Lungarno extremely friendly, helpful and well trained. Thank you for a wonderful and memorable stay!”

  • Our stay in Florence

    10/10

    A7390PJbethg · Family · 2026-08-27

    “Was wonderful- very helpful staff, especially Roberto”

  • Excellent stay in Florence near attractions

    10/10

    FlorianH1296 · Couples · 2026-08-27

    “Great location incl. views of the river. Old school luxury vibe with modern touches. Very friendly and attentive service (thank you Vinicio for making our departure so pleasant).”

  • AWESOME!!

    10/10

    H985ASsandral · Couples · 2026-08-27

    “Truly enjoyed this Amazing Hotel! You will love it! The views are Spectacular!”

  • Guest review

    10/10

    Joao · family with children · 2026-08-27

    “È tão bem localizado no centro histórico que apresenta certa dificuldade para chegar de carro.”

  • Fabulous experience

    10/10

    713debbieg · Couples · 2026-08-26

    “We were so lucky to spend 4 nights in this wonderful hotel, with the added benefit of a balcony to enjoy the scenic view from the hotel. The room (209) was stunning, and staff were exceptional”

  • ★★★★★ Warmth and Elegance from the Moment We Arrived*

    10/10

    wackadoodles · Couples · 2026-08-25

    “From the second our driver picked us up at Santa Maria Novella station, we knew this stay was going to be special. The transfer was smooth and comfortable, but it was the check-in experience that truly set the tone for our entire trip. We were welcomed with genuine smiles and such warmth that it immediately felt less like checking into a hotel and more like being welcomed into someone's home. The staff at Hotel Lungarno were nothing short of amazing throughout our stay. Every interaction, whether at the front desk, in the restaurant, or just passing in the hallway, was met with attentiveness and a level of hospitality that's hard to find. Nothing was ever too much trouble, and it was clear the team genuinely cares about making guests feel special. And then there's the location which simply is unbeatable. Right on the Arno with views of Ponte Vecchio, you're steps away from everything Florence has to offer, yet the hotel itself feels like a peaceful retreat from the bustling streets. Between the impeccable service and that incredible riverside setting, Hotel Lungarno exceeded every expectation. We're already looking forward to our next stay!”

  • Incredible Experience

    10/10

    eliasnK5032AT · Family · 2026-08-24

    “Our stay was magnificent. We staying throughout Italy for the last two weeks and this was by far the best hotel and the most incredible experience.”

  • Belal

    10/10

    R2854IFstephanies · Family · 2026-08-21

    “He helped our family have the best stay during our trip. The team was very attentive and proactively anticipated our needs. This was the best service we experienced throughout Italy.”

  • Simply Perfecto!

    10/10

    billcW7701ET · Friends getaway · 2026-08-21

    “Simply perfecto! Beautiful rooms, superb comfort, and world-class service at Hotel Lungarno. Thank you to the wonderful team for an unforgettable stay!”

  • The perfect luxury stay in Florence with a toddler!

    10/10

    kellymQ2831QI · Family · 2026-08-21

    “We loved every second of our stay at Hotel Lungarno! The hotel is beautiful and effortlessly elegant, and the location truly can’t be beat for exploring Florence. Our room was incredibly comfortable, and the entire staff was warm, attentive, and went above and beyond throughout our stay. We were traveling with our 15-month-old, and they made everything feel so easy—thoughtful, accommodating, and genuinely welcoming to families while still feeling like a luxurious, sophisticated hotel. We felt so well taken care of from the moment we arrived. An absolutely wonderful stay, and we would come back in a heartbeat!”

  • New favorite hotel

    10/10

    E9613QZeriks · Couples · 2026-08-19

    “We have been fans of the Lungarno Collection for many years and now have a new favorite with Hotel Lungarno. The hotel has a beautiful location along the Arno River. The “Studio Suite River View” was an elegantly appointed and comfortable room, with a small balcony offering lovely views. We enjoyed the artwork throughout the property. The hotel has a quiet and serene atmosphere, which is a welcome experience after a busy day exploring the city. The Picteau Bistrot & Bar (fantastic aperitivo) is the perfect place to relax and take in the views during our 5-day stay. Cannot wait to return.”

  • Six star experience & Accomodations - Incredible Value!

    10/10

    lynnesF6355KN · Family · 2026-08-19

    “Unbelievable hotel, design, rooms, lounge, and service. Five star experience at a 4 star price. Marble bathrooms (even the baseboards were marble!) , incredible housekeeping service - coiled phone cords, water always refreshed, you name it. Will recommend to anyone going. Couldn’t have asked for more at an incredible price.”

Hotel info and reviews come from third-party sources.