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Florence

Hotel Regency - Small Luxury Hotels of the World

Piazza M. D'Azeglio, 3, Florence, 50121

9.1 Wonderful344 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Charming Boutique Hotel in Florence

    Luxurious Accommodation:: Hotel Regency offers individually decorated rooms in a charming Tuscan style with modern conveniences, providing a comfortable stay for guests.

  • Dining & drinks

    Exquisite Dining Experience:: Indulge in exquisite Tuscan cuisine and prized wines at the renowned hotel restaurant, set in a grandiose atmosphere that promises a memorable dining experience.

  • Dining & drinks

    Tranquil Urban Oasis:: Escape the city hustle and bustle in the delightful urban garden, where guests can enjoy breakfast or unwind with a drink in a serene setting.

Experience luxury and tranquility at Hotel Regency - Small Luxury Hotels of the World. Book your stay now for an unforgettable Florence getaway.

HAPPI HIGHLIGHTS

  • Very friendly and attentive staff / concierge

  • Quiet, residential location near a park

  • Charming historic building with ambiance

At the hotel

Popular amenities

51 listed
  • 24-hour front desk
  • Air conditioning
  • Babysitting/child services
  • Bar
  • BBQ facilities
  • Breakfast in the room
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

344 reviews
10/ 10
The staff were brilliant, made our holiday
Janet · couple · 2026-10-23

The guest experience

9.1out of 10
344 verified reviews

Loved most

  • Very friendly and attentive staff / concierge
  • Quiet, residential location near a park
  • Charming historic building with ambiance
  • Spacious and clean rooms (including family rooms)
  • Excellent breakfast and hotel restaurant
  • Valet parking and helpful concierge services

Worth knowing — Some rooms have poor sound insulation · Occasional TV issues / limited TV channels · Bathroom sanitary condition or bath amenities mediocre in some cases · Not in the immediate city centre (10–15 minute walk) · A few guests noted lack of certain amenities · Room size small for some room types

How guests scored the stay

  • Service9.9

    Consistently praised staff: friendly, attentive concierge and exceptional service noted across many reviews.

  • Overall Experience9.5

    Many glowing endorsements ('a gem', 'best hotel in Florence', 'complete joy') indicate a highly positive overall stay for most guests.

  • Food and Beverage9.4

    Breakfast described as excellent and varied; hotel restaurant and meals praised for quality and taste by multiple reviewers.

  • Location9.2

    Quiet, residential square with a park nearby and within easy walking distance (about 10–15 minutes) of the historic centre — peaceful but not in the immediate centrum.

  • Value for Money9.0

    Several guests highlighted excellent price–performance and good value; a minority mentioned price as a downside.

  • Amenities8.8

    Good on-site amenities mentioned (restaurant, valet parking, concierge, quality toiletries), though a few reviews noted limited amenities or missing features.

  • Cleanliness8.6

    Rooms repeatedly described as clean and comfortable, though a few reviews mention bathroom/sanitary condition and bath amenities as subpar in some rooms.

  • Room Quality8.4

    Rooms described as spacious and comfortable with good family-room options, but some guests reported issues with sound insulation, TV problems and older furnishings in certain rooms.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.1344 reviews

  • A fantastic first time in Florence

    10/10

    Janet · couple · 2026-10-23

    “The staff were brilliant, made our holiday”

  • excellent

    10/10

    Bettina · extended group · 2026-08-25

    “service”

  • Tres bon séjour

    9/10

    corinne · couple · 2026-05-17

    “La beauté du lieu Personnel très accueillant”

  • We stayed at this hotel for four nights during a business trip to Florence. I do not want to put the hotel in a bad or g

    6/10

    Razvan · couple · 2026-05-11

    “the staff”

  • 素敵な雰囲気を味わえた。

    10/10

    Tomoko · family with children · 2026-05-09

    “食事が美味しかった。 コンシェルジュの方々の雰囲気が良い。 公園が前にあり、落ち着いた環境にある。”

  • Guest review

    9/10

    Romeo · couple · 2026-05-04

    “Non una struttura nuova ma di fascino e tenuta molto bene,ottimi i prodotti di cortesia e location fuori dal caos dell'area storica pedonale ma a soli 10 minuti a piedi da li”

  • Staying in this hotel made our visit to Florence the best city break of our lives.

    10/10

    RAUL · solo traveller · 2026-05-01

    “It is a small and cozy hotel with a helpful and friendly team. Very good restaurant in the hotel. We didn´t make photos, we just enjoyed being.”

  • Amazing stay

    10/10

    Ana · family with children · 2026-04-24

  • Atmosfera piacevole e grande accoglienza !

    10/10

    Eva · couple · 2026-04-19

    “La struttura è un ex villa e affaccia sulla delle più belle piazze di Firenze. E come da con tutto la sera è silenziosissima. Una bella atmosfera e tanto charme personale super gentile.”

  • Guest review

    9/10

    Alexander · family with children · 2026-04-17

    “Sehr netter Empfang und sehr freundliches Personal; grosse, komfortable und saubere Familienzimmer; sehr gutes Preis-Leistungsverhältnis.”

  • The Best Hotel in Florence

    10/10

    Eduardo · family with children · 2026-04-06

    “The rooms are very spacious and clean, the staff is very attentive and always willing to help and meet our needs. The breakfast is excellent and varied.”

View all guest reviews

Hotel info and reviews come from third-party sources.