Hotelaholic

Florence

IL Tornabuoni The Unbound Collection by Hyatt

Via Tornabuoni 3, Florence, 50123

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Champagne Bar with Panoramic Views

    The IL Tornabuoni The Unbound Collection by Hyatt Hotel offers a luxurious experience with its rooftop terrace featuring a Champagne bar and stunning panoramic views of Florence.

  • Refined Rooms and Artisanal Decor

    Indulge in the elegantly decorated rooms adorned with artisanal furniture, minibar with complimentary soft drinks, and unique touches like original frescoes in some rooms.

  • Gourmet Dining and Wine Selection

    Savor a delightful breakfast buffet each morning and relish gourmet Tuscan cuisine at the on-site restaurant. Don't miss the chance to explore The Cellar's extensive collection of famous Italian and French wines for a truly exquisite experience.

Book now to experience the epitome of luxury and hospitality at IL Tornabuoni The Unbound Collection by Hyatt Hotel.

HAPPI HIGHLIGHTS

  • Outstanding service

  • Impeccably clean rooms

  • Great location

At the hotel

Popular amenities

63 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • CCTV in common areas
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
View all amenities

Dining & drinks

  • Fruits
  • Kid meals
  • Restaurant
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

537 reviews
7/ 10
Personal war sehr freundlich, Lage super
Valerie · extended group · 2026-10-14

The guest experience

9.3out of 10
537 verified reviews

Loved most

  • Outstanding service
  • Impeccably clean rooms
  • Great location

Worth knowing — Small room size · Issues with breakfast quality · High service charge concerns

How guests scored the stay

  • Service10.0

    Outstanding service highlighted by several guests, including specific mentions of staff going above and beyond.

  • Overall Experience10.0

    Generally a very positive experience with several guests expressing memorable stays.

  • Cleanliness9.7

    Impeccably clean rooms as mentioned in multiple reviews.

  • Location9.7

    Strategically located near tourist attractions as noted by reviewers.

  • Amenities9.2

    Standard quality for this hotel tier; specific amenities were not heavily criticized.

  • Value for Money9.2

    Standard quality for this hotel tier; no explicit comments on price but some reviews suggest mixed feelings.

  • Room Quality8.7

    Some reviews mention small rooms and minor issues, lowering the score.

  • Food and Beverage8.2

    Breakfast service mentioned as a negative, impacting the overall food and beverage experience.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

9.3537 reviews
  • Fühlte sich nicht nach Luxushotel an, Personal aber sehr freundlich

    7/10

    Valerie · extended group · 2026-10-14

    “Personal war sehr freundlich, Lage super”

  • Guest review

    8/10

    Ana Belen · couple · 2026-10-13

    “Ubicación”

  • Excellent location. Super clean. Really enjoyable stay. Just not great value for the money.

    8/10

    amie · solo traveller · 2026-10-10

    “Location perfect. Breakfast was fantastic. Room very clean, spacious and well equipped, housekeeping were excellent. Nice bathroom. Great service in bar and restaurant, staff were so lovely. Decor was stylish.”

  • Will 100% be back

    10/10

    Lynn · couple · 2026-10-09

    “Location excellent, room was large and very well appointed. Staff friendly, nothing bad to say.”

  • Séjour merveilleux et personnel adorable

    9/10

    Xavier · extended group · 2026-09-19

    “Merci au personnel qui a satisfait notre demande pour 3 lits , l hôtel est très très bien placé et tout le personnel très disponible et très aimable”

  • فندق يستحق التجربة

    10/10

    abdullah · family with children · 2026-09-12

    “موقعه ونظافته والعاملين”

  • Guest review

    4/10

    Jessica · couple · 2026-09-08

    “Central location, attentive staff, clean room”

  • Guest review

    8/10

    Caroline · extended group · 2026-09-07

    “Location, propreté, calme et servjce”

  • Wish I Could Have Stayed Longer

    10/10

    Aalya · solo traveller · 2026-09-06

    “I had such a wonderful stay and genuinely wished I could have stayed longer. The hotel is beautiful, the rooms are elegant, comfortable and very well equipped with everything you could possibly need. The staff were absolutely wonderful — warm, welcoming and always helpful throughout my stay. The rooftop was one of my favorite parts of the hotel and such a lovely place to relax and enjoy the atmosphere of Florence. The location is also exceptional, making it very easy to explore the city and enjoy everything Florence has to offer. Overall, it was a truly lovely experience from beginning to end, and definitely a hotel I would happily return to on my next visit to Florence. Highly recommended!”

  • Guest review

    8/10

    Monica · family with children · 2026-09-05

    “Posizione centrale, eccellente per visitare la città. Struttura accogliente. Staff cordiale.”

  • Guest review

    10/10

    Yael · couple · 2026-08-31

    “Everything from the first moment until we left was fantastic - specially the breakfast. The only thing one should take into consideration is the very high prices of food and drinks at the butterfly veranda.”

  • Perfect location for shopping and sight seeing.

    9/10

    Jane · couple · 2026-08-27

    “Amazing location, right in the Centre, perfect location for shopping and seeing the sights. The staff were fantastic, friendly and informative. Check in and out was seamless.”

  • Guest review

    10/10

    Jenny · family with children · 2026-08-24

    “Tout ! L’hôtel est idéalement situé, en plein centre. Le personnel est très gentil, attentionné et à l’écoute. La chambre était magnifique et, en plus, nous avons eu la belle surprise de bénéficier d’un surclassement. Une excellente expérience !”

View all guest reviews

Hotel info and reviews come from third-party sources.