Hotelaholic

Florence

Portrait Firenze - Lungarno Collection

Lungarno degli Acciaiuoli, 4, Florence, 50123

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Rooms with Panoramic Views

    Experience the breathtaking beauty of Florence and the Arno River from the comfort of your room at Portrait Firenze. Indulge in handcrafted furniture and luxurious amenities for a truly unforgettable stay.

  • Fine Dining and Culinary Delights

    Savor exquisite dining options curated by a Michelin-starred chef at the Caffè dell'Oro bistrot restaurant. From breakfast to dinner, immerse yourself in a culinary journey like no other during your stay.

  • Personalized Services and Relaxation

    Enjoy the dedicated service of a Lifestyle Assistant and pamper yourself at the White Iris Beauty Spa. Let us cater to your every need and ensure a relaxing experience from the moment you arrive.

Book now to elevate your Florence getaway at Portrait Firenze.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Spacious rooms

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
  • Bar
View all amenities

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Public transport tickets
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Paid WiFi
  • Room service
  • Strollers
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

229 reviews
10/ 10
Location, service, rooms
Abimbola · family with children · 2026-08-21

The guest experience

9.7out of 10
229 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Spacious rooms
  • Excellent service

Worth knowing — Overused mattresses

How guests scored the stay

  • Service10.0

    Staff was friendly and attentive.

  • Location10.0

    Beautifully located near Florence.

  • Overall Experience10.0

    A perfect stay with no complaints.

  • Cleanliness9.5

    Standard quality for this hotel tier.

  • Room Quality9.5

    Spacious and tastefully decorated suites.

  • Amenities9.5

    Standard quality for this hotel tier.

  • Value for Money9.5

    Standard quality for this hotel tier.

  • Food and Beverage9.5

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.7229 reviews
  • Fabulous

    10/10

    Abimbola · family with children · 2026-08-21

    “Location, service, rooms”

  • A beautiful hotel with stunning views, an excellent location, and an unforgettable Florence experience. ⭐⭐⭐⭐⭐

    10/10

    Mohammed · couple · 2026-06-07

    “The hotel was absolutely wonderful. The room was spacious, beautifully designed, and very comfortable. The view was breathtaking, overlooking the river and the iconic Ponte Vecchio, making every moment feel special. The location was perfect, within walking distance of Florence’s main attractions. The staff were welcoming and professional, and the overall atmosphere was elegant and relaxing.”

  • Excellent luxury stay for Florence sightseeing

    10/10

    David · couple · 2026-05-31

    “Great view of Ponte Vechio, very central location. Beautiful facility, lots of art and high design. Our room was comfortable and very clean.”

  • Most enjoyable and will return

    10/10

    Catherine · extended group · 2026-05-30

    “Location and comfort”

  • Fantastic

    10/10

    Vorathep · couple · 2026-04-10

    “Best service I ever had. All I asked was responded perfectly and immediately. Top notch”

  • Guest review

    10/10

    Juma · couple · 2025-12-13

    “Best location in Florance for a luxury hotel”

  • Great and friendly staff

    10/10

    Abdulaziz · couple · 2025-12-13

    “Nice and clean and great location”

View all guest reviews

Hotel info and reviews come from third-party sources.