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Florence

Ville Sull'Arno - Preferred Hotels & Resorts

Lungarno C. Colombo 1/3/5, Florence, 50136

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Riverside Retreat

    Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.

  • Wellness Oasis

    Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.

  • Culinary Delights

    Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.

Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.

HAPPI HIGHLIGHTS

  • Comfortable rooms

  • Good breakfast variety

At the hotel

Popular amenities

104 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beauty Services
  • Bike tours
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Public transport tickets
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

1,705 reviews
7/ 10
Nos gustó la atención del personal, y la cama era cómoda. El servicio de traslado al centro de la ciudad incluido es de agradecer.
Antía · couple · 2026-10-22

The guest experience

9.6out of 10
1705 verified reviews

Loved most

  • Comfortable rooms
  • Good breakfast variety

Worth knowing — Poor customer service · Inconvenient location

How guests scored the stay

  • Cleanliness10.0

    Standard quality for this hotel tier.

  • Food and Beverage10.0

    Great breakfast quality and variety as noted by guests.

  • Amenities10.0

    Spa is small but pleasant, good breakfast options.

  • Room Quality9.9

    Rooms are comfortable and well designed.

  • Overall Experience9.5

    Overall experience affected by service and location issues.

  • Value for Money9.4

    Additional transportation costs could affect value perception.

  • Location9.0

    The hotel is far from the city center and poorly located.

  • Service9.0

    Multiple reviews indicate poor customer service.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 13 recent stays rated 8+

9.61705 reviews
  • Guest review

    7/10

    Antía · couple · 2026-10-22

    “Nos gustó la atención del personal, y la cama era cómoda. El servicio de traslado al centro de la ciudad incluido es de agradecer.”

  • Guest review

    10/10

    Sara P · family with children · 2026-10-20

    “Mi esposo y yo pasamos una estancia excelente, festejamos nuestro aniversario y en todo momento nos hicieron sentir muy especiales. La cama super comoda y todas las instalaciones hermosas!”

  • Beautiful hotel in a quiet location.

    10/10

    Wen Yuan · couple · 2026-10-20

    “Beautiful rooms, staff were attentive. Complimentary spa facilities were amazing.”

  • Amazing. Loved every minute of it

    10/10

    Alan · couple · 2026-10-16

    “Comfortable and friendly and informal atmosphere”

  • A luxurious and comfortable stay, one to remember.

    10/10

    Heriot · couple · 2026-10-13

    “I loved everything about our time here. We felt very taken care of and it is obvious they make customer service a priority. Our room was great, we loved having a private jacuzzi. The real magic is downstairs in the spa, it was quiet and luxurious such a perfect way to relax.”

  • Gostei muito e voltarei.

    9/10

    Fernanda · couple · 2026-10-11

    “Conforto, atendimento da equipe e restaurante com pratos deliciosos.”

  • Beautiful place to stay & relax. Nice pool area.

    10/10

    caron · couple · 2026-10-10

    “Charming dining and bar area. Great sandwiches in bar. Free shuttle service to historic area. Very pleasant staff. I’d stay again.”

  • Haven 30minute walk from sights.

    9/10

    ANNE · family with children · 2026-10-10

    “Beautiful restful space just outside the city centre. Make sure you book shuttle in advance great service.”

  • Géniale

    10/10

    Victoria · couple · 2026-09-18

    “Tout était génial, le petit déjeuner super, le personnel très gentil très très belle hôtel Très bel vue et très au calme, à 15min du centre-ville à vélo”

  • Nice, but would not stay again.

    8/10

    Rami · couple · 2026-09-18

    “Beautiful property. Friendly staff”

  • Amazing service and great intimate hotel

    10/10

    Árni · couple · 2026-09-15

    “Amazing small hotel with a real 5 star service. Highly recommend”

  • Very satisfying

    9/10

    Joseph · couple · 2026-09-13

    “Property is well managed Food was great Spa area was great”

  • Beautiful hotel

    9/10

    OLIVIA · family with children · 2026-09-09

    “Beautiful property. The staff were brilliant and the little details made all the difference - pillow menu, GHD hair dryer & lovely Italian toiletries. The hotel is beautiful, combining traditional Italian luxury with a modern twist. Just to flag - it is outside the main area approximately 30 min walk. Wasn’t an issue for us but if you want to be in the historic centre it may feel slightly too far”

View all guest reviews

Hotel info and reviews come from third-party sources.