Experience the elegance of Art-Nouveau design and lush gardens at Grand Hotel Victoria. Enjoy the large swimming pool, free WiFi, and comfortable rooms with air conditioning. Indulge in regional and international cuisine at the à la carte restaurant with a panoramic terrace. Take advantage of modern conference facilities and special rates at the nearby golf course.
Convenient Location
Overlooking Lake Como and close to Menaggio's pedestrian centre, the hotel offers breathtaking views of Bellagio and Varenna. Whether for leisure or business, Grand Hotel Victoria promises a memorable stay.
Book your stay now to elevate your Lake Como experience at Grand Hotel Victoria!
✦HAPPI HIGHLIGHTS
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Modern, remodeled high-tech rooms
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Exceptional and attentive staff (manager Lorena mentioned)
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Excellent breakfast
At the hotel
Popular amenities
115 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Allergy-free room
Babysitting/child services
Bar
Beauty Services
Bike tours
View all amenities
Pools & wellness
Fitness/spa locker rooms
Heated pool
Hot tub/Jacuzzi
Indoor pool
Manicure
Massage services
Outdoor pool
Outdoor pool - seasonal
Pedicure
Pool bar
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast in the room
Breakfast takeaway containers
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Cycling
Fitness center
Fitness facilities
Garden
Golf course
Hiking
Mini golf
Outdoor furniture
Terrace
Yoga classes
Rooms & comfort
Emergency cord in bathroom
Heating
Non-smoking rooms
Shared lounge/TV area
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Tour/class on local culture
Walking tours
Services & essentials
Business center
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Electric vehicle charging station
Face masks for guests available
Family rooms
Free WiFi
Hammam
Happy hour
Higher level toilet
Horse riding
Key card access
Non-smoking throughout
Packed lunches
Room service
Solarium
Sun umbrellas
Thermometers for guests provided by property
Toilet with grab rails
WiFi available
Review in focus
290 reviews
10/ 10
Great location, great staff, delicious food, clean rooms, very modern, highly recommended.
Anthony · couple · 2026-10-13
The guest experience
9.6out of 10 290 verified reviews
Loved most
Modern, remodeled high-tech rooms
Exceptional and attentive staff (manager Lorena mentioned)
Excellent breakfast
Beach club and good facilities
Clean and well-maintained property
Great location
Worth knowing — Higher price / expensive · Limited closet/storage space in some rooms · Bathroom lighting control could be improved · Evening meal less memorable; at least one poor off-site restaurant recommendation
How guests scored the stay
Service10.0
Exceptional service cited repeatedly (friendly, polite staff; manager Lorena named; staff remembered guests and resolved requests instantly).
Overall Experience10.0
Overall sentiment is highly positive — guests call the stay lovely/unforgettable and state they will return; strong recommendations across reviews.
Location9.9
Multiple mentions of good location and facilities; beach club and easy access to amenities highlighted.
Cleanliness9.7
Reviews specifically praise cleanliness and honesty of housekeeping (found and returned money); overall described as a new, well-maintained property.
Room Quality9.7
Rooms described as modern, remodeled and high-tech; minor negatives noted (limited closet/storage space, bathroom lighting control could be improved).
Amenities9.7
Amenities such as the beach club and hotel facilities received strong positive comments; overall well-equipped property.
Food and Beverage9.0
Breakfast consistently praised as excellent; evening meal less memorable and one poor local restaurant recommendation noted, yielding a generally positive but mixed F&B impression.
Value for Money8.8
Several guests note the hotel is expensive and very upscale; recommended despite higher price, so value scores slightly lower than other categories.
Live guest feedback
Guest reviews
Remarkably consistent
93% of 14 recent stays rated 8+
9.6290 reviews
Great experience!
10/10
Anthony · couple · 2026-10-13
“Great location, great staff, delicious food, clean rooms, very modern, highly recommended.”
Our time at the Grand Hotel Victoria Concept & Spa was flawless and the staff were phenomenal.
10/10
Eric · couple · 2026-09-16
“The breakfast was an all-inclusive, buffet-style layout with a gorgeous backdrop and very aesthetically pleasing organization. Things were clearly labeled, the food was of the highest quality, and the staff moved to help expeditiously.
The room was beautiful with up-to-date technology, a spacious layout, and all the amenities one would need and then some. The shower system is surprisingly the most standout feature with a overhead waterfall system that provided more of a mist which felt extremely refreshing. The room was always made and looked even better than the pictures.
The hotel itself is beautiful-- great color scheme, fine luxury accents everywhere, unbelievable amenities; it truly holds up to the 5-star-lusso classification. Of course, it is on the water and has its own private entrance and exits.
Now the most stand-out portion of my entire experience there: the staff. I notified them of my plans to propose ahead of time and requested to be discreet about it to keep it a surprise. Not only did the staff accommodate, they treated us like royalty including upgrades, gifts, and spa access. They'd arrange transport (transport is very difficult depending on time of year and road closures in that area), always checked in with me to see if there was anything else they could do, were extremely responsive, and they truly elevated the entire experience to another level.”
Guest review
7/10
Hindy · couple · 2026-09-15
“El hotel es precioso, tiene vistas super bonitas, los alrededores son bonitos también.La piscina esta muy buena.”
Outstanding!!
10/10
Domenica · couple · 2026-09-09
“Loved this hotel its top level customer service, location, restaurant, bar, music, atmosphere, comfort, concerige .. can’t say enough about the excellent hospitality and experience!”
Foarte frumos
10/10
Iulia · extended group · 2026-09-05
“Locul unde este asezat hotelul”
Charming Hotel, excellent location, awesome ambiance especially in the evenings. Quality of service beyond expectation.
9/10
Saleem · couple · 2026-09-03
“The location was amazing. The layout, gardens, spa, restaurants everything was outstanding.”
Grand Hotel Victoria richly deserves every bit of its two Michelin Keys.
10/10
WeiqunC · Family · 2026-08-29
“Reborn in 2021, the 2-Michelin-Key Grand Hotel Victoria Concept & Spa is a premier lakefront retreat featuring 81 luxury rooms and suites, along with an expansive 1,200 m² spa facility.
Our stay here was truly exceptional. From the moment we pulled up, the valet team welcomed us warmly, what a privilege not to have to worry about parking in Menaggio on a busy summer day! At check-in, we were graciously offered a choice of prosecco, wine, or water. The reception team was extremely warm, hospitable, and knowledgeable; after a smooth check-in, they gave us a detailed tour of the property, including the beautiful pool area. Upon learning we were celebrating our anniversary, they surprised us with a lovely cake in our room, where a bottle of prosecco and fresh fruit were already waiting for us.
We thoroughly enjoyed the magnificent spa: complete with a hydromassage pool, saunas, and hot/cold foot reflexology area. One of us booked a massage, and the feedback was superb.
Dining at the lakefront restaurant was equally romantic, with exquisite presentation and fantastic flavors.
As guests who prefer a firm mattress, we found the bed to be absolute perfection, guaranteeing a deep, high-quality sleep.
The thoughtful touch on our departure day truly set them apart: after checking out to explore Varenna, we returned at 4:00 PM and were immediately greeted with ice-cold mineral water, an absolute life-saver in the summer heat! The team even placed two fresh canned waters in our car for the drive home.
Overall, the service is impeccable, warm, and defined by an extraordinary attention to detail. Grand Hotel Victoria richly deserves every bit of its two Michelin Keys.”
Bellissima esperienza
10/10
Mauro · couple · 2026-08-23
“Meravigliosa struttura appena ristrutturata. Spa davvero splendida sia per dimensioni che per servizi. Personale molto professionale e cordiale. Posizione ottima. Ristorante eccellente.”
But the hotel was excellent and the staff was very accommodating
10/10
Frank · couple · 2026-08-21
“Breakfast was good. But the eggs were cold.”
No hay relación cobro con calidad de habitación
10/10
Juan Carlos · couple · 2026-08-20
“La tranquilidad”
Guest review
10/10
Laurent · solo traveller · 2026-08-20
“Magnifique hôtel rénové dans un style moderne, literies très confortables, superbe salle de restaurant avec vaste buffet de petit déjeuner, spa absolument exceptionnel avec multiples salles. Personnel aux petits soins.”
An Unforgettable Stay on Lake Como
10/10
weinerj94 · Couples · 2026-08-15
“This was our first time visiting Lake Como, and we initially chose the Grand Hotel Victoria because we were there for a friend’s wedding and the wedding party was staying at the hotel. We also wanted somewhere special to celebrate our anniversary, and the hotel ended up exceeding our expectations in every way.
The property itself is beautiful and perfectly captures the traditional elegance and charm you hope for from a Lake Como hotel, while incorporating a modern renovation that makes the entire experience incredibly comfortable and luxurious. It manages to feel both classic and contemporary without losing the character of the property.
The staff were exceptional from start to finish—warm, friendly, incredibly helpful, and responsive. No matter what we needed, someone was always there to help, and the level of service really made the stay feel special.
The food and drinks were also fantastic, with a special shoutout to Lago Restaurant, which was quite possibly our best meal in Italy. Everything about the experience was outstanding.
The location is another huge advantage. Having easy access to the town of Menaggio, while also being so close to the ferries that take you to other parts of Lake Como, made exploring the area convenient. We loved being able to enjoy the hotel and town while still having the flexibility to explore the lake.
But the biggest highlight of the hotel has to be the spa and pool area. It is, by far and away, the most impressive hotel spa facility we have ever experienced in all of our travels. We absolutely loved spending time there, and using the spa and pool became the best part of our days. It is truly something special and a major reason we would come back.
A huge thank you to the entire Grand Hotel Victoria team for making our first trip to Lake Como—and our anniversary—so memorable. We absolutely loved our stay and would highly recommend this hotel to anyone visiting Lake Como. We can’t wait to come back!”
Beautiful hotel for a romantic weekend
10/10
SunSeaShadeChampagne · Couples · 2026-08-12
“Excellent experience, great hotel and the customer service was impeccable. My husband and I visited for a long weekend from the UK and it was absolutely lovely. Beautiful old villa hotel, with a new extension on the rear which didn't detract at all. Menaggio is busy in August and this hotel is a quiet oasis away from it all.
We had a great supper in the Lago restaurant, overlooking the lake, very romantic. The chief concierge lady was super helpful and organised a boat trip for us even though the hotel boat was busy at the time we wanted.
The only piece of advice I would give, is if you want to use the Beach Club which is a few minutes walk away, then book in advance and be prepared to pay a lot for the sunbeds etc. However the pool at the Victoria is beautiful and was never busy.
Would definitely recommend.”
Exudes Luxury and Relaxation at Every Turn!
10/10
810alexanderd · Couples · 2026-08-11
“This is a glowing 5 star review. Read below for details.
This was the best overall hotel experience my wife and I have had since our honeymoon in Bora Bora 11 years ago! Lake Como is a busy place during the summer and you can escape that by staying here! We felt like we were transported to another dimension from the moment our car crossed the threshold of the property until the moment we left! The staff excelled at making us feel comfortable and relaxed! The service aspect of this hotel was second to none. As well as the spa! We have never experienced a spa of this magnitude included with the nightly rate of our room. The spa is truly where this hotel exceeds all expectations. I have already recommended this hotel to friends and family due to the spa. I have very rarely left a hotel and then spent more than a few minutes thinking back to the experience I had there. I have spent the last 48 hours since departing, wishing that I had booked more nights. If I decide to visit Como again, I will make it a priority to stay here!”
