HAPPI EXPERIENCE
The stay, in detail
Luxurious Stay Opposite the Ferry Port
The ROMEO Napoli offers a prime location opposite the ferry port for Capri and Ischia, making it a convenient choice for travelers.
Rooftop Pool and Spectacular Views
Enjoy a relaxing swim in the rooftop pool while taking in breathtaking views of Naples Harbour.
Gourmet Dining and Spa Experience
Indulge in gourmet cuisine with stunning Gulf of Naples views at the on-site restaurant. Unwind and rejuvenate with daily free access to the spa, offering a range of facilities from a gym to sensory showers.
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HAPPI HIGHLIGHTS
Excellent staff
Great amenities and facilities
At the hotel
Popular amenities
- 24-hour front desk
- Access to health care professionals
- Air conditioning
- Allergy-free room
- Babysitting/child services
- Bar
- Beauty Services
- Billiards
- Breakfast in the room
- Car hire
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Hot tub/Jacuzzi
- Massage services
- Outdoor pool
- Outdoor pool - seasonal
- Pool with view
- Sauna
- Spa/wellness center
- Steam room
- Swimming pool
Dining & drinks
- Food delivered to guest room
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Sun loungers or beach chairs
- Sun terrace
- Terrace
Rooms & comfort
- CCTV outside property
- Heating
- Hot spring bath
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Valet parking
Guest services
- Children's playground
- Concierge service
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Walking tours
Services & essentials
- Cashless payment available
- Designated smoking area
- Face masks for guests available
- Free WiFi
- Games room
- Hammam
- Indoor play area
- Key card access
- Mobile app for room service
- Room service
- Shallow end
- Solarium
- WiFi available
Review in focus
Probably the best hotel (5 stars) around the port and old town, in so far as much of Naples is torn up and going through a renovation. The location enables you to walk around the historical area. No need for a cab. The hotel is brand new and comes with the latest technology (which can be irritating at times). We are still on the fence as to whether all this state of the art technology works as it is intended. The beds and pillows are very comfortable. You can pair your smart phones with the TV to watch your own movies, etc. The restaurants at the hotel probably have the best food in the area. The breakfasts that come with your lodging are fantastic. We also dined three times at the rooftop restaurant (once for lunch and twice for dinner) and really enjoyed the casual servings offered there. It’s fun to watch the large ships come in and leave. There is also a pool up there and lounge areas. While we did not dine there outside of breakfast, there is a Michelin rated Alain Ducasse restaurant on the 9th floor that offers glorious views of Mt. Vesuvius and the port (similar to the rooftop restaurant one floor up). The staff is friendly and accommodating.
