Palazzo Avino offers a seasonal outdoor pool, private parking, fitness centre, and garden, ensuring a relaxing stay. Gourmet Dining: Indulge in a culinary experience at the on-site restaurant and unwind at the terrace, sauna, and hot tub. Concierge Services: Enjoy personalized service with room service, business centre, and tour assistance for a memorable stay.
To experience the epitome of luxury and comfort, book your stay at Palazzo Avino in Ravello today.
✦HAPPI HIGHLIGHTS
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Stunning views
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Friendly staff
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Luxurious amenities
At the hotel
Popular amenities
90 listed
24-hour front desk
24-hour security
Air conditioning
Babysitting/child services
Bar
Beach
Bike tours
Business center
Canoeing
Car hire
View all amenities
Pools & wellness
Heated pool
Hot tub/Jacuzzi
Infinity pool
Massage services
Outdoor pool
Outdoor pool - seasonal
Plunge pool
Pool bar
Pool with view
Rooftop pool
Sauna
Spa/wellness center
Steam room
Swimming pool
Dining & drinks
Cooking class
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Fitness & outdoors
Fitness center
Garden
Hiking
Private beach area
Sun loungers or beach chairs
Sun terrace
Tennis court
Terrace
Water sport facilities on site
Yoga classes
Rooms & comfort
CCTV in common areas
Emergency cord in bathroom
Heating
Lower bathroom sink
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Fax/photocopying
Ironing service
Laundry
Luggage storage
Pet bowls
Pets allowed
Private check-in/check-out
Tour desk
Tour/class on local culture
Walking tours
Services & essentials
Cashless payment available
Daily housekeeping
Diving
Family rooms
Fishing
Free WiFi
Happy hour
Higher level toilet
Horse riding
Room service
Snorkelling
Solarium
Sun umbrellas
Toilet with grab rails
WiFi available
Review in focus
177 reviews
10/ 10
It was am
Enjoyable. Staff, food overall wonderful
Immacolata · extended group · 2026-10-15
The guest experience
9.4out of 10 177 verified reviews
Loved most
Stunning views
Friendly staff
Luxurious amenities
Wonderful dining experience
Worth knowing — Distance to the beach may be challenging for some
How guests scored the stay
Service9.6
Staff were always helpful, friendly, and went out of their way to make guests feel welcome.
Location9.6
Central Ravello location within easy walking distance of everything.
Amenities9.6
Offers a beautiful Martini Bar, Beach Club, and outdoor fitness area.
Overall Experience9.5
An amazing hotel experience with a magical ambiance.
Food and Beverage9.5
Phenomenal restaurants with breathtaking views.
Value for Money9.2
Wonderful experience that exceeded expectations, especially for those who can afford sea view rooms.
Cleanliness9.2
Rooms are luxurious and very clean.
Room Quality9.1
Some rooms were noted as not the nicest, but overall luxurious.
Live guest feedback
Guest reviews
Mixed experiences
82% of 11 recent stays rated 8+
9.4177 reviews
Wonderful!
10/10
Immacolata · extended group · 2026-10-15
“It was am
Enjoyable. Staff, food overall wonderful”
Perfection and beautiful
10/10
Vicky · couple · 2026-08-18
“Everything, the staff go above and beyond to make your stay. The decor is outstanding. It’s truly a magical hotel.”
Guest review
10/10
Ekaterina · couple · 2026-08-07
“Очень понравился отель! Высокий уровень сервиса. И очень вкусный мишленовский ресторан.
Останавливались в люксе с джакузи на террасе. Всем довольны. Обязательно вернемся!”
Guest review
9/10
margus · extended group · 2026-07-25
“Suurepärane hommikusöök, väga sõbralik ja kiire teenindus”
Excellent
10/10
A1109XIkarenm · Couples · 2026-06-30
“One of the most memorable hotel stays in my travel experiences over the last 50 years, excellent staff and facility!!”
Substantially Overpriced
4/10
andrewrU6586XC · Couples · 2026-06-28
“The views from the hotel were stunning, but the service was just ok and the room was tiny, the bathroom was deplorable and the closet was an old cabinet which was minuscule. Shame on the owners for charging such extravagant rates! I will not be back.”
MARAVILLOSA
10/10
Ana Laura · couple · 2026-06-22
“Todo excelente, desde la recepción que ya tenían lista la habitación antes de que llegaramos y nos recibieron muy bien!las instalaciones, el
Personal es increíble, las vistas maravillosas, el beach club fue increíble, la atención sobre todo de Josué y Claudia,pero todo el staff en general, muy atentos!
En el Bar Bautista ,Sebastián y otros que no recuerdo los nombres!
Absolutamente todo el staff del hotel nos hicieron sentir como en casa, muy atentos a absolutamente!
El desayuno muy variado y exquisito y con vistas muy lindas!
Lamento no recordar todos los nombres pero hicieron una estadía increíble!
Muchas gracias a todos!”
Perfect!
10/10
Anna · family with children · 2026-06-18
“Antonio at the front desk was extremely helpful and professional! I found the level of client service to be exceptional across the resort.”
Above and Beyond in Every Respect
10/10
patriciapU3958TS · Family · 2026-06-10
“Our heartfelt thanks to the entire team for making our stay and events truly unforgettable.
The hospitality extended to both us and our guests was impeccable from beginning to end. A special thank you to Antonio, who went above and beyond to ensure every detail was taken care of. His attentiveness, professionalism, and genuine care made everyone feel welcomed, comfortable, and exceptionally well looked after throughout our stay.
Emanuela, thank you for always making us feel like family. From the moment we arrived, your warmth and personal touch made it feel as though we had known each other forever. We are especially grateful for all your efforts in coordinating our events, from the informal dinner to the welcome dinner for our guests. Every detail was perfectly executed, and your dedication ensured everything ran seamlessly.
Everything exceeded our expectations and honestly could not have been better. Our guests continue to talk about how welcomed and cared for they felt. Thank you for creating such a memorable experience—we look forward to returning again soon.”
Paying guests came second to an influencer brand trip
4/10
alliek242 · Couples · 2026-06-02
“I genuinely do not understand the hype around this hotel.
We booked two rooms for a weekend stay and left feeling incredibly disappointed. The rooms themselves were small, underwhelming, and nowhere near as luxurious as the price tag would suggest. The Queen Mountainside Room was so small it literally just fit a bed, and it’s design resembled a hostel. We had to switch rooms for one night because it was entirely inaccessible. Unless you’re paying for one of the top-tier suites, I found the accommodations underwhelming, outdated, and ordinary for a hotel charging over €1,300 per night. The photos online primarily showcase the suites, which did not accurately reflect the experience of our room categories.
What pushed the experience from disappointing to unacceptable was the complete lack of transparency and communication.
During our stay, the hotel’s signature beach club was closed on Saturday to guests for a private influencer brand event. This was a key selling point in choosing this hotel when we were booking our stay. The main Michelin restaurant was also closed Friday evening due to a private influencer event. We were never notified before arrival of these closures.
The most frustrating part was the attitude from ownership when we brought this to her attention. Antonio, the front office manager, was completely understanding and acknowledged that the situation appeared to be a communication oversight. However, rather than acknowledging that failing to disclose major amenity closures before arrival was a mistake, ownership seemed more interested in defending the hotel’s position, saying I was notified of the beach closure, questioning why the restaurant closure was an issue, and explaining why the compensation offered was sufficient.
The hotel comped a small lunch for two people and converted a $100 spa credit we received through Virtuoso into a resort credit. While the gesture was appreciated, it was simply not proportionate to the impact on our stay, and given the conversation with Antonio, I had expected something more substantial. I am also six months pregnant, and the hotel did not have any prenatal massage options available, making the original spa credit of limited value to begin with.
I specifically attempted to speak with the hotel’s manager/owner about the issue of the closed amenities and the overall disruption of the influencer/ brand trip and was told she was not on property either day I was there. This was particularly confusing, as I had been told she was not on property during my stay, yet she was certain I had been notified of the closures. Regardless, no one communicated these closures to me before arrival, and even if they had done so at check-in, that would not have been sufficient. I had attempted to go to the beach club on Saturday morning and asked for a shuttle, only to be shocked and incredibly disappointed when I was informed I was not allowed to go. Had we been informed in advance, we would have had the opportunity to plan our time differently, perhaps visiting on Friday or choosing another property altogether.
Given the circumstances, I believe a partial room rate adjustment would have been the appropriate resolution.
To make matters worse, the service at the pool was surprisingly poor and incredibly slow. We were even charged for the complimentary paper carton waters provided by the hotel, despite specifically asking for the regular glass bottle. At a property positioning itself as ultra-luxury, I would have expected better service and attention to detail.
For a hotel that markets itself as a luxury experience, the guest experience felt secondary to accommodating private events. The message was clear: the influencer brand trip mattered more than the paying guests who had booked the hotel months in advance. It’s clear they prioritized the brand, as they could clearly use the money to invest in a decent renovation for the rooms and property.
The views are beautiful, but it’s the Amalfi Coast. Beautiful views exist at many hotels in the area. What separates truly exceptional luxury hotels is transparency, service, and how they treat their guests when things go wrong. Unfortunately, Palazzo Avino fell well short of that standard.
I would not return, and next time I would choose Caruso or another luxury property that places greater value on guest experience and transparency.”
