Hotelaholic

Venice

Hotel Palazzina Grassi

San Marco 3247, Venice, 30124

9.5 Wonderful367 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxury Design by Philippe Starck

    Experience the elegance and sophistication of the first Italian hotel designed by Philippe Starck. Palazzina Grassi offers a unique blend of modern luxury and Venetian charm, creating a truly unforgettable stay.

  • Gourmet Dining Experience

    Indulge in a culinary journey at Palazzina The Restaurant and The Terrace. Enjoy exquisite dishes prepared by our talented chef while taking in the stunning views of the historic centre of Venice.

  • Convenient Amenities

    From air-conditioned rooms with satellite TV and minibar to 24-hour room service and free Wi-Fi throughout the building, Palazzina Grassi ensures that every guest's needs are met with the utmost care and attention.

Experience the epitome of luxury and comfort at Palazzina Grassi. Book now for an unforgettable stay in the heart of Venice.

HAPPI HIGHLIGHTS

  • Excellent breakfast (eggs Benedict, pancakes)

  • Exceptional, attentive staff and concierge

  • Central but quiet location; great base for exploring Venice

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Cooking class
  • Daily housekeeping
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

367 reviews
10/ 10
Uroczy, kameralny, świetnie położony hotel. Wspaniałe dopełnienie udanej wizyty w Wenecji.
Elwira · couple · 2026-09-18

The guest experience

9.5out of 10
367 verified reviews

Loved most

  • Excellent breakfast (eggs Benedict, pancakes)
  • Exceptional, attentive staff and concierge
  • Central but quiet location; great base for exploring Venice
  • Beautiful, well-curated design and comfortable rooms
  • Concierge restaurant recommendations
  • Family-friendly service and memorable suite upgrade/Grand Canal view

Worth knowing — Some room categories have no water view · A few guests reported uncomfortable beds · One guest reported an odor in their room · Occasional lack of natural light or room decoration complaints · One guest felt the hotel was far from everything

How guests scored the stay

  • Service10.0

    Consistently exceptional staff mentions (concierge, Chiara, Eleonora, reception, restaurant/bar) — friendly, attentive and professional across many reviews.

  • Location10.0

    Frequently described as a perfect base to explore Venice, central yet quiet; one negative comment about distance is outweighed by many positive location remarks and a Grand Canal view for upgraded suite.

  • Food and Beverage10.0

    Breakfast repeatedly praised (eggs Benedict, pancakes, 'amazing breakfast'); restaurant recommendations from concierge and in-house F&B well regarded.

  • Overall Experience10.0

    Overwhelmingly glowing stays described (unforgettable, family treated like family, suite upgrade memorable) — many guests promise to return.

  • Amenities9.5

    Standard quality for this hotel tier

  • Value for Money9.5

    Standard quality for this hotel tier

  • Cleanliness8.5

    Generally clean and comfortable rooms noted in multiple reviews, but one guest reported an odor in their room which lowers this score slightly.

  • Room Quality8.5

    Rooms praised for elegant design and comfort, though some guests noted uncomfortable beds, limited natural light, lack of water/view for some room categories and occasional decoration concerns.

Live guest feedback

Guest reviews

Consistent

86% of 14 recent stays rated 8+

9.5367 reviews

  • Uroczy, kameralny, świetnie położony hotel. Wspaniałe dopełnienie udanej wizyty w Wenecji.

    10/10

    Elwira · couple · 2026-09-18

  • I love Hotel Palazzina Grassi. The best in Venice.

    10/10

    Jonathan · couple · 2026-08-25

    “The staff were very nice and friendly. They really take care of you. Breakfast was amazing. The drinks were amazing. The design of the hotel was very cool. We loved the room. We left and already want to go back that’s how great it was.”

  • Amazing, unique place in perfect location- will definitely come back!

    10/10

    Kamila · couple · 2026-08-21

    “Instant wow factor, great design, amazing customer service. Private boat dock was awesome”

  • Refer to the above, fantastic experience.

    10/10

    John · couple · 2026-08-13

    “The property is a boutique hotel but the rooms are very modern. Appointments in the rooms are excellent and the staff was tremendous. Very attentive and helpful from the time we checked in until we checked out. Breakfast was great. Highly recommend this property.”

  • Very restful stay at the Pallazino Grassi. A property that earns its stars for sure.

    10/10

    UDOKANMA · extended group · 2026-08-07

    “Breakfast was amazing. Thoroughly loved the eggs Benedict. The rooms, the staff, the location, all the restaurant recommendations made by the concierge were 10/10. It was the perfect base to explore Venice for a first time visit.”

  • Venecia

    7/10

    Kibrit · couple · 2026-07-23

    “El personal muy amable”

  • brat experience would stay there again

    10/10

    Deemah · extended group · 2026-07-20

    “amazing breakfast”

  • Guest review

    10/10

    Fadi · solo traveller · 2026-07-16

    “Chiara and Eleonora both amazing. Super cool place”

  • Guest review

    7/10

    Christos · family with children · 2026-07-01

    “good breakfast”

  • Best of the best

    10/10

    emeric · couple · 2026-06-29

    “Notre séjour au Palazzina Grassi a été bien plus qu’un simple séjour dans un hôtel de luxe à Venise : ce fut une expérience absolument inoubliable. Dès notre arrivée, nous avons été impressionnés par la beauté du lieu. La décoration est d’un raffinement exceptionnel, le mobilier est somptueux, les chambres sont élégantes, spacieuses et d’un confort remarquable. Chaque détail est pensé avec goût et contribue à créer une atmosphère unique, intime et luxueuse. Mais ce qui distingue véritablement le Palazzina Grassi, c’est la qualité humaine de son équipe. Le personnel est d’une gentillesse, d’une élégance et d’un professionnalisme absolument remarquables. Chaque membre du personnel a contribué à rendre notre séjour unique avec une attention sincère et un service irréprochable. La surprise la plus incroyable restera notre surclassement dans une magnifique suite avec une vue imprenable sur le Grand Canal. Se réveiller face à ce panorama iconique de Venise est un privilège indescriptible. Voir l’émotion dans les yeux de ma femme restera gravé dans ma mémoire. Vous avez transformé un rêve en réalité. L’emplacement de l’hôtel est également parfait pour découvrir Venise à pied tout en profitant d’un véritable havre de paix lorsque l’on rentre le soir. Merci infiniment à toute l’équipe du Palazzina Grassi pour votre générosité, votre accueil et votre souci du détail. Vous avez créé des souvenirs qui nous accompagneront toute notre vie. Sans la moindre hésitation, c’est l’un des plus beaux hôtels dans lesquels nous ayons séjourné, et certainement notre plus belle expérience à Venise. Nous reviendrons, c’est une certitude. Merci du fond du cœur.”

  • Hotel boutique da non perdere

    10/10

    Pietro · solo traveller · 2026-06-24

    “Location e stile, i ragazzi che ci lavorano tutti professionali e disponibili, dalla reception al bar/ristorante.”

  • If you want to set the bar high by staying at a boutique hotel, this is the one.

    10/10

    Brian · couple · 2026-06-19

    “Staff at every position was exceptional, day and night. They were thorough, friendly and on top of every detail or question.”

  • Guest review

    8/10

    Andriani · couple · 2026-06-08

    “Position, personnel and excellent breakfast”

  • Luxueux et original

    9/10

    michel · couple · 2026-06-05

View all guest reviews

Hotel info and reviews come from third-party sources.