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Hakone

Hakone Hotel

65 Hakone Hakone-Machi, Kanagawa, Hakone, 250-0521

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Lakefront Luxury

    Hot Spring Baths and Culinary Delights

  • Dining & drinks

    Indulge in the rejuvenating hot spring baths while savoring French cuisine at Il Miraggio Restaurant or Teppanyaki dishes at Yamazakura.

  • Nature Activities and Relaxation

    Immerse yourself in nature with canoeing and fishing on Lake Ashinoko, or unwind with a soothing massage at the esthetic clinic.

Experience serenity and luxury at Hakone Hotel. Book your stay now to create unforgettable memories.

HAPPI HIGHLIGHTS

  • Beautiful views

  • Kind staff

At the hotel

Popular amenities

52 listed
  • 24-hour front desk
  • Air conditioning
  • Bar
  • Beauty Services
  • Canoeing
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Currency exchange
  • Cycling
View all amenities

Pools & wellness

  • Massage services
  • Spa/wellness center
  • Spa/wellness center services

Dining & drinks

  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Water sport facilities on site

Rooms & comfort

  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Free WiFi
  • Happy hour
  • Key access
  • Room service
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

1,637 reviews
8/ 10
Hotel con excelentes vistas al lago
emilio · couple · 2026-10-16

The guest experience

8.7out of 10
1637 verified reviews

Loved most

  • Beautiful views
  • Kind staff

Worth knowing — Limited dining options · Some facilities were crowded

How guests scored the stay

  • Service9.1

    Staff was exceptionally kind and attentive to guest needs.

  • Location9.1

    Fantastic views of Lake Ashi and Mt Fuji from the room.

  • Overall Experience8.8

    Overall a delightful stay with beautiful scenery.

  • Cleanliness8.6

    Standard quality for this hotel tier

  • Room Quality8.6

    Spacious rooms with beautiful views.

  • Amenities8.6

    The onsen and overall hotel facilities were nice.

  • Value for Money8.6

    Good value considering the amenities and views.

  • Food and Beverage8.6

    Breakfast was good, but limited dining options on-site.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 9 recent stays rated 8+

8.71637 reviews
  • Guest review

    8/10

    emilio · couple · 2026-10-16

    “Hotel con excelentes vistas al lago”

  • 至福

    9/10

    001akky · couple · 2026-10-16

    “ロケーションが良かった。 チェックアウト時間の設定が良かった”

  • Relaxing and Beautiful place to Stay.

    10/10

    McCarthy · solo traveller · 2026-10-13

    “The property is in a great location. It is close to the bus stop and the pirate ship that goes across the lake. The back of hotel looks out directly onto Lake Ashinoko. It is quite peaceful. The breakfast is amazing. There are 3 restaurants within the hotel plus a bar that offers a free welcome drink each evening. The rooms are spacious and the hotel has an onsen so guests can have a nice soak after touring around. The staff are gracious and helpful.”

  • Guest review

    10/10

    שרון עטיה · couple · 2026-10-08

    “הצוות היה מדהים, שרות מעולה יחס אישי וחם”

  • מיקום מצוין וחדרים טובים

    9/10

    RON · extended group · 2026-10-08

    “מיקום מצוין חדרים נעימים וגדולים יחסית א. בוקר מצויינת”

  • Guest review

    8/10

    sharon Ohana · solo traveller · 2026-09-18

    “חדר גדול. המלון יושב על האגם בצמוד לסירת הפירטים ומרכז הקונה. חדר אורחים עם משקאות קרים וחמים חינם. אונסן נחמד.”

  • Guest review

    10/10

    Rosa Virginia · solo traveller · 2026-09-11

    “La habitación era muy amplia. Las vistas al lago fenomenal. Era muy cómoda. Todo perfecto”

  • Peaceful and relaxing with excelent view

    10/10

    manon · couple · 2026-09-10

    “The peace the view and the quality off the room”

  • Wonderful hotel for visiting the Hokone region.

    9/10

    Grace · family with children · 2026-09-10

    “View was amazing. Room was large and comfortable. Breakfast superb. Onsen delicious.”

Hotel info and reviews come from third-party sources.