Hotelaholic

Lake Toya · Hokkaido

The Windsor Hotel TOYA Vignette Collection

Shimizu336, Lake Toya, Hokkaido

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    Surrounded by lush greenery, Windsor Hotel Toya Resort offers a serene escape with a golf course, tennis courts, and spacious rooms featuring sea or lake views. The Bloom Spa Toya provides a pampering experience with hot spring baths and fitness facilities.

  • Relaxation and Recreation

    Guests can unwind in the indoor pool with a glass ceiling or enjoy the hot tub at the spa. Skiing lessons at Snow Village and trekking tours are available, with ski slopes open from January to mid-March. Families can delight in the playroom and various sports activities.

  • Culinary Delights and Entertainment

    Indulge in traditional Japanese cuisine at SUYAMA, Teppanyaki grills at Out of Africa, Italian dishes, and French pastries at the on-site restaurants. The Polo Bar offers a sophisticated ambiance with a selection of cocktails and cigars.

Book your luxurious stay at Windsor Hotel Toya Resort & Spa for a memorable experience!

HAPPI HIGHLIGHTS

  • Breathtaking views

  • Delicious food

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Canoeing
  • Car hire
  • Chapel/shrine
  • Children's playground
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Garden
  • Golf course
  • Hiking
  • Mini golf
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment

Rooms & comfort

  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath
  • Public Bath

Safety & cleanliness

  • Dry cleaning
  • Entertainment staff
  • Safety deposit box

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Designated smoking area
  • Family rooms
  • Horse riding
  • Room service
  • Ski equipment hire on site
  • Ski school
  • Ski-to-door access
  • Skiing
  • WiFi available

Review in focus

154 reviews
9/ 10
さすがという印象だった。
yokoyamaindy · solo traveller · 2026-10-12

The guest experience

8.4out of 10
154 verified reviews

Loved most

  • Breathtaking views
  • Delicious food

Worth knowing — Inadequate staff training · Limited amenities

How guests scored the stay

  • Location9.3

    Perfect location with breathtaking views mentioned multiple times.

  • Service9.3

    Overall positive sentiment regarding staff helpfulness, despite some negative experiences.

  • Food and Beverage8.8

    Food was positively mentioned as delicious and well-presented.

  • Room Quality8.8

    Rooms were appreciated for their views and overall ambiance.

  • Overall Experience8.7

    Despite disappointments, many guests enjoyed their stay, highlighting stunning views.

  • Amenities7.8

    Limited amenities noted, especially regarding dining choices and availability of activities.

  • Cleanliness7.3

    There were issues with staff behavior and cleanliness issues mentioned.

  • Value for Money7.3

    Guests felt the pricing did not match the quality of offerings.

Live guest feedback

Guest reviews

Mixed experiences

92% of 13 recent stays rated 8+

8.4154 reviews
  • 文句なし

    9/10

    yokoyamaindy · solo traveller · 2026-10-12

    “さすがという印象だった。”

  • 밥먹을때가 없음

    1/10

    Choi · family with children · 2026-10-07

    “뷰”

  • 最高

    10/10

    Keiko · family with children · 2026-09-12

    “見晴らしもよく、清潔感のあるホテルでスタッフの方の対応もとても良かったです。”

  • Only one word:fantastic. Best hotel ever.

    10/10

    Liviu · couple · 2026-09-11

    “Fantastic location”

  • 贅沢な時間を過ごせた旅

    10/10

    nobuko · couple · 2026-09-09

    “夕食も朝食も美味しかったです。”

  • 2008年7月の北海道洞爺湖サミット(第34回主要国首脳会議)の雰囲気を少し感じたいと思って選んだ宿泊。

    10/10

    MAKOTO · couple · 2026-09-05

    “ロケーション、設備、部屋、アメニティ すべて一流でした。”

  • Guest review

    10/10

    Massimiliano · couple · 2026-09-01

    “Not the type of hotel we would choose but we were surprised by the quality of this hotel and we si ply loved it.”

  • Guest review

    10/10

    Ishida · solo traveller · 2026-08-26

    “景色が最高 部屋が広くて清潔”

  • 高級ホテルらしく

    9/10

    nii · solo traveller · 2026-08-26

    “施設もロケーションも最高でした スタッフの皆さん良くして頂きました”

  • 機会があれば、又、利用したいと思います。

    8/10

    hiroyuki · couple · 2026-08-17

    “夕食も朝食も期待以上でした。 夕食時の従業員様の対応がとても良かったです。 料理の出すタイミングも良かったです。”

  • Guest review

    10/10

    Pieter · family with children · 2026-08-15

    “Simply amazing This is such an amazing place. People kept telling me that I had to go to the cable car and the viewpoints around Lake Toya, but honestly, I think that’s a waste of time. Just stay at the hotel and enjoy it. The views from the Windsor are absolutely incredible, and the hotel itself is such a beautiful and relaxing place. There is something special about simply sitting back, enjoying the view and taking in the surroundings. For me, the hotel was the destination — not just a place to stay while visiting Lake Toya. I would happily come back just to spend more time here.”

  • 豪華なロビーでゆっくり景色を見ながら読書するのは最高

    8/10

    ayaka · couple · 2026-08-12

    “共用部の構造は豪華さがすごい  ロビーからのそのと景色が綺麗で、ソファもいっぱいあるので読書すると気持ちがいい スタッフさんが多くて、気を遣ってくれる 以前も泊まったことがあるが、その時よりホスピタリティは上がった気がする”

  • 庶民でも手が届く贅沢になったと思います。

    8/10

    星 · extended group · 2026-08-12

    “ロケーション及び建物の設備、調度品、飾られた花などとても美しく特別感のある施設です。”

View all guest reviews

Hotel info and reviews come from third-party sources.