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Nikko

The Ritz-Carlton, Nikko

2482 Chugushi, Nikko-shi, Tochigi,, Nikko

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Services

    The Ritz-Carlton, Nikko offers a plethora of upscale amenities, including hot spring baths, a spa, and a wellness center. Guests can indulge in a relaxing experience with access to a sauna, hot tub, and beautiful garden, ensuring a rejuvenating stay.

  • Culinary Delights

    Indulge your taste buds at the onsite restaurants featuring a fusion of Japanese and Western cuisines. Enjoy a delectable continental breakfast daily, providing a perfect start to your day of exploration in Nikko.

  • Spectacular Surroundings

    Situated by Lake Chuzenji with breathtaking views of Mount Nantai, The Ritz-Carlton, Nikko provides a picturesque backdrop for your vacation. Explore nearby attractions such as Kegon Falls, Chuzenji Lake, and Chuzenji Temple, immersing yourself in the beauty of the region.

Experience luxury and serenity at The Ritz-Carlton, Nikko. Book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Beautiful location

  • High-quality service

  • Spacious rooms

At the hotel

Popular amenities

83 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • Bar
  • Bike tours
  • Board games/puzzles
  • Breakfast in the room
  • Canoeing
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Hiking
  • Kids' outdoor play equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath
  • Public Bath
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

114 reviews
9/ 10
The location was perfect, the staff and management exceptional, the room was lovely with plenty of room, a very large comfortable bed and an excellent shower. The restaurants were excellent for the meals I had, breakfasts and dinners and the concierge was very helpful in helping me plan my trips. The onsen was very good as was the spa.
Jeremy · solo traveller · 2026-10-07

The guest experience

9.4out of 10
114 verified reviews

Loved most

  • Beautiful location
  • High-quality service
  • Spacious rooms
  • Excellent onsen facilities

Worth knowing — Overpriced food · Limited dining options nearby

How guests scored the stay

  • Location10.0

    Stunning location right on Lake Chuzenji, surrounded by mountains and waterfalls.

  • Service10.0

    Super professional, warm, and friendly service, with attention to detail.

  • Overall Experience9.9

    An unforgettable stay that feels like a luxury experience rather than just a hotel.

  • Cleanliness9.5

    The hotel is noted for its cleanliness, particularly in the Onsen and facilities.

  • Amenities9.5

    Incredible onsen facilities, both indoor and outdoor, with a magical experience.

  • Room Quality9.4

    Rooms are spacious by Japanese standards, beautifully designed with great views.

  • Food and Beverage8.5

    Food quality varied; breakfast was good but dinner was pricey and not to everyone's liking.

  • Value for Money8.4

    While the experience feels premium, some aspects like food were overpriced.

Live guest feedback

Guest reviews

Consistent

83% of 6 recent stays rated 8+

9.4114 reviews
  • Idyll in Chuzenji

    9/10

    Jeremy · solo traveller · 2026-10-07

    “The location was perfect, the staff and management exceptional, the room was lovely with plenty of room, a very large comfortable bed and an excellent shower. The restaurants were excellent for the meals I had, breakfasts and dinners and the concierge was very helpful in helping me plan my trips. The onsen was very good as was the spa.”

  • 充実

    9/10

    YUICHIRO · couple · 2026-07-22

    “景色、柔軟に対応していただけたこと”

  • Beautiful and peaceful property

    8/10

    Veronika · couple · 2026-07-18

    “Beautiful property! The design is amazing, so is the location right by the lake. Incredible breakfast, beautiful onsen (which you can even use with tattoos!). Check-in staff - exceptional!”

  • Guest review

    10/10

    hunghung · couple · 2026-06-12

    “值得再來一次”

  • Absolutely outstanding !

    10/10

    Grant · extended group · 2026-05-15

    “Exceptional room and service. Overlooking the lake and beautifully decorated.”

  • Will never go to the Japanese restaurant.

    5/10

    Fuling · couple · 2026-04-27

    “Restaurant service is bad. The Manager has attitude and did not serve the tea which was supposed to come with desert.”

Hotel info and reviews come from third-party sources.