The Ritz-Carlton Osaka exudes elegance with its classic European-style decor, offering a sophisticated ambiance for guests to indulge in.
Gourmet Dining Options
Indulge in a culinary journey at the hotel's 5 dining options, including a prestigious Michelin starred French restaurant, promising a gastronomic experience to remember.
Exclusive Club Lounge Access
Elevate your stay by booking a Club room and enjoy access to the exclusive Club Lounge, providing a private retreat with additional amenities and personalized services.
Experience luxury and convenience at The Ritz-Carlton Osaka. Book now to elevate your stay to unparalleled heights.
✦HAPPI HIGHLIGHTS
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Great staff service
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Luxurious decor and furnishings
At the hotel
Popular amenities
83 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
Bar
Barber/beauty shop
Breakfast in the room
Business center
Car hire
CCTV in common areas
View all amenities
Pools & wellness
Fitness/spa locker rooms
Heated pool
Hot tub/Jacuzzi
Indoor pool
Massage services
Sauna
Spa/wellness center
Steam room
Swimming pool
Dining & drinks
Cooking class
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Garden
Personal trainer
Sun loungers or beach chairs
Terrace
Rooms & comfort
CCTV outside property
Emergency cord in bathroom
Heating
Non-smoking rooms
Public Bath
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Ironing service
Kids' club
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Tour desk
Walking tours
Services & essentials
Chapel/shrine
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Key access
Key card access
Live music/performance
Room service
Strollers
Temporary art galleries
Toilet with grab rails
WiFi available
Review in focus
567 reviews
10/ 10
From the moment you step onto the ground of the parking lot, the staff are there to care for you. Exceptional service.
Amanda · solo traveller · 2026-09-18
The guest experience
9.3out of 10 567 verified reviews
Loved most
Great staff service
Luxurious decor and furnishings
Worth knowing — Issues with cleanliness · Breakfast charges discrepancy
How guests scored the stay
Service10.0
Overall service was outstanding, with particular praise for Club Lounge staff.
Location9.6
Convenient location with good access to city attractions.
Amenities9.6
Facilities are excellent, contributing positively to guest experience.
Overall Experience9.6
A generally enjoyable stay with a few areas for improvement.
Room Quality9.5
Rooms are luxurious and well-furnished, matching high hotel standards.
Value for Money9.0
Prices are steep, but the experience generally justifies the cost.
Cleanliness8.6
Some concerns raised regarding cleanliness during the recent stay.
Food and Beverage8.6
Breakfast experience could use improvement in variety and offerings.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 16 recent stays rated 8+
9.3567 reviews
Guest review
10/10
Amanda · solo traveller · 2026-09-18
“From the moment you step onto the ground of the parking lot, the staff are there to care for you. Exceptional service.”
Guest review
10/10
FAHAD · couple · 2026-09-13
“A wonderful hotel with an elegant design and excellent service. The rooms are spacious, spotless, and very comfortable. The location is superb, with direct access to Nishi-Umeda Station without having to step outside. A great stay and highly recommended.”
Guest review
9/10
Wey Chyn · couple · 2026-09-10
“Breakfast is exceptionally good and staff are friendly.”
오사카에 또 온다면 반드시 리츠칼튼
10/10
Joonghyun · couple · 2026-08-31
“고풍스러운 인테리어에 어우러진 최첨단 시설과 극강의 청결함. 그리고 친절한 스텝들”
Service was above and beyond
10/10
bokee88 · Family · 2026-08-29
“It was amazingly nice. The atmosphere is what you expect from the Ritz: the artwork, the scent, the service. Speaking of service, Nakano and Darlyss provided excellent service in the breakfast place (Splendid-O). AXL at the concierge desk went out of his way to help with a flight issue I had. Also? The view we had was amazing. Finally, The Bar was a really cool atmosphere to relax and have a drink. I wish I could remember the name of our waiter there also. He was excellent.”
Guest review
10/10
Natalia · family with children · 2026-08-29
“It was the best hotel we stayed during our trip in Japan! The service was outstanding, everyone who works there are very attentive and makes you feel comfortable and happy. They prepared a special gift for our daughter’s birthday, and we were feeling like a royalty. Everything was just perfect! The location of the hotel is central, but away from hustle and bustle. The food at the breakfast was great, but restaurants at the hotel are very expensive. Room was very clean, comfortable, and quiet. We booked the corner room and the view was amazing! They also have a very nice bar on the top floors with great cocktails and really nice atmosphere!
We definitely recommend this hotel and would love to stay again! Thanks very much!”
总体满意
9/10
CHENG · family with children · 2026-08-26
“早餐不错，酒店位置可以，装修很有复古的感觉”
Forbes 5 stars for a reason!
10/10
jonathanw443 · Friends getaway · 2026-08-24
“True luxury.
Takeshi Haru and Simon French in management are a pleasure.
Takeshi Haru helped me contact my Caribbean bank when i had opportunities with my credit cards and escorted me to an ATM as well.
Afterwards him and his team escorted me to the room which was glorious.
The room had several amenities that you expect with a Ritz-Carlton and you could truly see that this is a Forbes five-star establishment.
The welcome was warm, they knew and used my name.
Ooh and the bath salt menu in the room is to die for!
The dining venues offer a range of varieties.”
“1 The Ritz-Carlton Osaka delivered a fantastic stay, with the room quality and staff service standing out as the highlights.
2- Rooms: Spacious, elegant, and meticulously appointed — the kind of comfort that makes you want to extend your stay.
3- Staff: Consistently warm, attentive, and professional — service that truly lives up to the Ritz-Carlton name.
4- Location: Extremely central, making it easy to access Osaka's key attractions, dining, and shopping without hassle.
5- Overall: A polished, high-quality stay that I'd happily recommend to anyone visiting Osaka”
Guest review
9/10
herve · couple · 2026-08-14
“Location
Staff”
良し
9/10
SAKAE · extended group · 2026-08-06
“清潔感あり。
車の駐車に対応する人は的確で優秀。”
Next Level Service
10/10
Jaime0777 · Family · 2026-08-05
“Took the family and stayed for 5 nights. Before flying to Japan, I had contacted the concierge and they had already suggested and booked all the restaurants we wanted to visit. The customer service by the concierge was truly next level before and during our stay. The hotel is of course amazing… rooms, restaurants, staff, etc. But the concierge is what really differentiates this hotel and made our stay really special. Thanks!!”
Great stay at the Ritz-Carlton!
10/10
Curious27748388267 · Family · 2026-08-03
“Stayed at the Osaka Ritz-Carlton for 4 nights. My wife, 2 kids, and I had a great stay. Our rooms were very comfortable and quiet. We enjoyed the pool and spa. The club lounge was our second home – a great place to spend time, especially given how hot it was during the day. The staff were outstanding – super helpful and very attentive. Big shout out to the Director of Loyalty Mr. Simon Finch who made sure that unforeseeable problems when making our hotel reservations using the Marriott Bonvoy Elite Guest Services Line did not ruin our vacation.
Hotel well situated – just walk straight out of the hotel to an underground walkway that takes you to nearby department stores (Hankyu), restaurants, 7-11, and train lines. Easy to get from hotel to most places in Osaka – to get around half the time we used trains and half the time Uber/Taxis. Osaka a good location for day trips to nearby mountain temples. We hope to one day return to Osaka and we’ll stay at this hotel again.”
Friendly, helpful staff, spotless rooms with fantastic city views, and exceptional service from concierge Sara made for
8/10
Claire · extended group · 2026-08-02
“Staff were very friendly and helpful and the hotel was very clean. Our rooms were a really good size and had fantastic city views. The female concierge, Sara, was wonderful and very helpful.”
A classic hotel for a wonderful Osaka stay.
10/10
Philip · couple · 2026-08-02
“Everything! The amazing staff, the classic decor, and the delicious afternoon tea at the Lobby Lounge!”
