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Sapporo

Cross Hotel Sapporo

2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, 060-0002

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Spectacular City Views from Large Public Baths

    Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

  • Comfortable Rooms with Modern Amenities

    Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

  • French Cuisine with Local Flair at Restaurant hache

    Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

HAPPI HIGHLIGHTS

  • Good location

  • Helpful staff

  • Clean rooms

At the hotel

Popular amenities

52 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Currency exchange
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Open-air bath
  • Public Bath

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Strollers
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

2,470 reviews
9/ 10
Das Hotel liegt perfekt in der Stadt in der Nähe zum Bahnhof und anderen Sehenswürdigkeiten. Besonders ist für ein Stadthotel das große Bad auf dem Dach, z.T. unter dem offenen Himmel. Von der dortigen Lounge hat man einen schönen Blick auf die Stadt. Sehr freundliches und hilfsbereites Personal.
Sven · couple · 2026-10-17

The guest experience

8.7out of 10
2470 verified reviews

Loved most

  • Good location
  • Helpful staff
  • Clean rooms
  • Delicious breakfast

Worth knowing — Rooms a bit small · Parking overpriced

How guests scored the stay

  • Location9.1

    Great location near attractions and train stations.

  • Service9.1

    Staff were nice and helpful, showing good service overall.

  • Overall Experience8.8

    Overall nice experience with various positive aspects.

  • Cleanliness8.6

    Rooms were clean and maintained daily.

  • Food and Beverage8.6

    Breakfast selection was good and featured local products.

  • Amenities8.6

    Good amenities like onsen and breakfast offerings.

  • Value for Money8.6

    Reasonable value for the quality of the stay.

  • Room Quality8.1

    Rooms were a bit small but modern and comfortable.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

8.72470 reviews
  • Super gelegenes Hotel mit großem Bad

    9/10

    Sven · couple · 2026-10-17

    “Das Hotel liegt perfekt in der Stadt in der Nähe zum Bahnhof und anderen Sehenswürdigkeiten. Besonders ist für ein Stadthotel das große Bad auf dem Dach, z.T. unter dem offenen Himmel. Von der dortigen Lounge hat man einen schönen Blick auf die Stadt. Sehr freundliches und hilfsbereites Personal.”

  • 良かった

    8/10

    Chiaki · couple · 2026-10-17

    “朝食バイキング”

  • Guest review

    10/10

    FEI-FEI · family with children · 2026-10-16

    “早餐非常豐盛 寢具很舒服 櫃台服務很棒”

  • Guest review

    7/10

    Yi-Fang · couple · 2026-10-16

    “泡湯還蠻舒服的!早餐好吃!”

  • Guest review

    10/10

    María · couple · 2026-10-16

    “Ubicación y limpieza”

  • Guest review

    8/10

    shoji · couple · 2026-10-16

    “朝食が美味しかった。”

  • Guest review

    7/10

    堤 · family with children · 2026-10-15

    “とても清潔。水回りが快適。 とてもくつろげた。 大浴場も良かった。”

  • Great location with great views in the heart of Sapporo

    9/10

    Emina641 · couple · 2026-10-14

    “Loved our stay at Cross hotel Sapporo. Both times we had a great room with amazing views (of the TV tower!), having onsen on the rooftop was a highlight, and really comfy beds and pillows. Had the best sleep there. I appreciated also filtered water and some trial amenities (like a special pillow and ReFa hairdryer). Great location too, really close to the station, a jump away from Ōdōri park, and a nice distance from the proper downtown, which makes for a pleasant walk.”

  • 삿포로역 근처 추천

    10/10

    hangyeon · family with children · 2026-10-14

    “방도 넓고 위치도 좋아요. 직원들도 친절합니다”

  • Recommend staying here for the service and the great location

    9/10

    Jun Hao · family with children · 2026-10-13

    “The room was nice and clean, staff was friendly and attentive. The location is in a great place near many popular places and stores!”

  • Wonderful hotel in a convenient spot with an outstanding breakfast and gracious staff!

    10/10

    Lori · couple · 2026-10-13

    “We had lounge access with our room and enjoyed the lounge/bar meet-and-greet area with our friends. The liquor was free (included with our room, actually), and there were small bites to eat. It was a nice place to socialize and plan for our next outings. We also enjoyed the breakfast offerings. Everything was fresh, and the area was kept clean. We didn't enjoy the Chinese tourists who pushed past us to get to the food. The staff were excellent at getting our bags shipped to the airport. They did everything that was necessary without a fuss and they were very careful to get all the information correct. They made it very easy for us to go on to our next destination. The rooms were cleaned on demand and the cleaning staff did a superb job. We're not slobs but they made our rooms feel fresh and clean. Thank you very much!”

  • Nice, comfortable, clean and a great location.

    10/10

    Alvarado · couple · 2026-10-08

    “The bathroom was very nice it didn’t feel like a closet. very clean.”

  • Guest review

    8/10

    Michael · solo traveller · 2026-10-08

    “Great Location. Able to catch train/subway easily. Able to walk to places w things yo see n do. Efficient check in n check out process. Very friendly staff.”

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Hotel info and reviews come from third-party sources.