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Sapporo

Grand Mercure Sapporo Odori Park

11 - 1 Nishi, Kita 1-jo, Chuo-Ku, Sapporo, 060-0001

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Prime Location near Sapporo Station

    Comfortable & Well-Equipped Rooms Delicious Buffet Breakfast

To experience the best of Sapporo with stunning city views, book your stay at Grand Mercure Sapporo Odori Park.

HAPPI HIGHLIGHTS

  • Free drink service

  • Varied breakfast options

  • Friendly staff

At the hotel

Popular amenities

50 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Dining & drinks

  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service

Guest services

  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Designated smoking area
  • Electric vehicle charging station
  • Free WiFi
  • Key access
  • Key card access
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

423 reviews
8/ 10
Complimentary lounge service
Yun Sae · solo traveller · 2026-10-08

The guest experience

7.8out of 10
423 verified reviews

Loved most

  • Free drink service
  • Varied breakfast options
  • Friendly staff

Worth knowing — Old bathrooms · Inconsistent room lighting

How guests scored the stay

  • Location8.5

    Convenient location for sightseeing and transport, noted as a positive aspect by multiple reviewers.

  • Food and Beverage8.5

    Breakfast and lounge offerings received consistent praise for quality and variety.

  • Service8.2

    Staff was well-reviewed for responsiveness and friendliness, though there were a few criticisms regarding specific interactions.

  • Amenities8.0

    Amenities such as the free buffet and lounge were well-received, although some minor critiques were noted about standard toiletries.

  • Cleanliness7.5

    Cleanliness was mentioned positively, but there were concerns about the overall condition of older facilities.

  • Overall Experience7.5

    Mixed experiences overall, with standout positives countered by notable issues that affected general satisfaction.

  • Room Quality7.0

    Some rooms were noted for being spacious, but there were comments on outdated bathrooms and varying lighting quality.

  • Value for Money7.0

    While some reviewers felt the price didn't match the quality, others found good value in the amenities offered.

Live guest feedback

Guest reviews

Mixed experiences

62% of 13 recent stays rated 8+

7.8423 reviews
  • Guest review

    8/10

    Yun Sae · solo traveller · 2026-10-08

    “Complimentary lounge service”

  • 最悪

    2/10

    YOKO · family with children · 2026-09-07

    “景色,ラウンジ無料”

  • Guest review

    10/10

    Lowela S. · solo traveller · 2026-09-04

    “So quiet, and very relaxing hotel”

  • 朝食目当てに泊まるかどうかです。

    7/10

    Hiroo · couple · 2026-09-02

    “朝食は和も洋も期待以上でした。”

  • غير مريح

    4/10

    abdullah · couple · 2026-08-31

    “غرفة واسعة مقارنة بباقي فنادق اليابان الموظفون”

  • スタッフの対応もふくめて、いまいちですかね。

    5/10

    裕美 · couple · 2026-08-29

    “ロケーションが良かった”

  • Excellent

    10/10

    Dilip · extended group · 2026-08-29

    “Property staff provided the steam iron”

  • また利用したいと思った。

    10/10

    MASAKO · extended group · 2026-08-16

    “オールインクルーシブだった事。 リムジンバスがホテルの裏から出てた事。 交通の便がよかった。 エレベーターが早い。”

  • Guest review

    10/10

    JAEHONG · family with children · 2026-08-03

    “조식이 매우 고급스러우며 맛있었고, 배정받은 방도 매우 좋았습니다. 덕분에 가족들이 행복하게 여행을 즐길 수 있었습니다. 또한 호텔 내에서 마주쳤던 모든 직원들이 전부 친절하였으며, 중간에 문의를 해도 친절하게 답변해주셨습니다.”

  • レンタル自転車で市内ウロつくのに最適

    10/10

    Koshiba · couple · 2026-07-12

    “綺麗で広い部屋 ロケーションも良し”

  • まあまあ

    9/10

    tatsuro · extended group · 2026-07-03

    “ラウンジでのサービス”

  • Good location, excellent lounge. Needs an update as aged a bit

    6/10

    Liz · extended group · 2026-06-29

    “Spacious, clean”

  • Relax in Sapporo

    10/10

    Janie · solo traveller · 2026-06-26

    “I didn’t book the room with breakfast but the included evening happy hour with appetizers, cocktails, beer and wine was a real treat. The room, bathroom and bed were clean and comfortable.The airport shuttle is not a dedicated bus but one that picks up at the hotel along with other stops. It no longer runs all day but stops only at 9:35 and 10:35 and takes 1.5 hours to get to the airport.”

View all guest reviews

Hotel info and reviews come from third-party sources.