Indulge in complimentary hot-spring baths, sauna access, and a 24-hour fitness studio. The stylish rooms are equipped with modern amenities, including a 3D blu-ray flat-screen TV and a luxurious en suite bathroom with a large bath tub.
Convenient Location and Nearby Attractions
Located minutes away from the Imperial Palace and Ginza, with easy access to Shibuya, Harajuku, and Asakusa. Explore Tsukiji Fish Market and Akihabara within a short drive from the hotel.
Culinary Delights and Social Experience
Experience dynamic French cuisine by Chef Daniel Calvert and enjoy a sociable atmosphere where guests mingle with Tokyo residents. With a focus on fresh bistro classics and a diverse Champagne selection, every visit promises something new.
Book your stay at Four Seasons Hotel Tokyo at Marunouchi for an unforgettable luxurious experience in Tokyo!
✦HAPPI HIGHLIGHTS
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Great service
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Comfortable room
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Good amenities
At the hotel
Popular amenities
75 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services
Bar
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hot tub/Jacuzzi
Spa/wellness center
Dining & drinks
Breakfast in the room
Delivered food - securely covered
Food delivered to guest room
Kid meals
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
CCTV in common areas
CCTV outside property
Emergency cord in bathroom
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Process in place to check health of guests
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Shuttle service
Valet parking
Wheelchair accessible
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Services & essentials
Board games/puzzles
Cashless payment available
Chapel/shrine
Daily housekeeping
Face masks for guests available
Free WiFi
Key card access
Mobile app for room service
Non-smoking throughout
Room service
Strollers
Thermometers for guests provided by property
Toilet with grab rails
WiFi available
Review in focus
232 reviews
10/ 10
The staff is simply amazing in every way.
Steve · family with young children · 2025-06-30
The guest experience
9.4out of 10 232 verified reviews
Loved most
Great service
Comfortable room
Good amenities
How guests scored the stay
Service9.5
The staff is simply amazing, going above and beyond to provide exceptional service.
Overall Experience9.1
An exceptional and lovely stay, exceeding expectations.
Location9.1
Standard quality for this hotel tier.
Cleanliness9.0
Standard quality for this hotel tier.
Food and Beverage9.0
Overall good breakfast with quality food.
Amenities9.0
Good quality amenities and thoughtful services provided.
Room Quality9.0
Spacious, well-kept rooms that exceed expectations.
Value for Money9.0
Standard quality for this hotel tier.
Live guest feedback
Guest reviews
Remarkably consistent
95% of 20 recent stays rated 8+
9.4232 reviews
Exceptional
10/10
Steve · family with young children · 2025-06-30
“The staff is simply amazing in every way.”
dreamy
10/10
Tina · 2025-06-25
“We had such a wonderful stay while in Tokyo. The hotel is gorgeous and the staff was so accommodating. ”
Perfection!
10/10
818zainabb · Family · 2025-06-24
“The perfect stay ever, you can’t get wrong with this hotel. From the check in to the check out every thing was above our expectation.”
Guest review
10/10
A. · family · 2025-06-22
“Exceptional service, well kept rooms and courteous staff who go above and beyond to give you the best possible stay. ”
Lovely stay in Tokyo
10/10
LeslieTeng · Couples · 2025-06-19
“Extremely comfortable and pleasant stay. The room itself is spacious and well thought-out. The shower has good water pressure, and the amenities are of good quality. The breakfast is overall good, and the eating area is bathed in natural sunlight. The service is very good; if you decide to go out for an early morning jog, you’ll find that the staff has already prepared by the front entrance jogging route maps, water, power bars, and towels for your exercise. The front desk also makes a note of your departure time and will call to arrange a taxi before you’ve even left your room to check out.”
Superb
9/10
Duro · solo traveller · 2025-06-13
Amazing friendly staff great facility
10/10
Abdullah · family with young children · 2025-06-03
“Super nice and friendly staff members, the room size is great and the location near to everything you need”
It was a beautiful full rounded package.
10/10
Faisal · family with young children · 2025-05-31
“The Staff.”
Exceptional
10/10
Anonymous · group · 2025-05-30
Home far away from home
10/10
Dream52811570542 · Family · 2025-05-28
“Although the hotel is a bit dated, that’s exactly what gives it its charm and warm, inviting atmosphere. From the moment a staff member greeted us right on the platform at Tokyo Station, we were impressed by their kindness and attention to detail. The service throughout our stay was exceptional, and every detail was thoughtfully executed.”
Exceptional
10/10
Carolina · young couple · 2025-05-27
Awesome..!!!
10/10
Jayesh · family with young children · 2025-05-25
“I wanted to take a moment to express my heartfelt appreciation for the exceptional hospitality and wonderful service I experienced during my recent stay at your hotel. From the moment I arrived, I was treated with warmth and kindness that made me feel truly valued and cared for.
The attention to detail and commitment to excellence that your team demonstrated were truly impressive. Every interaction, whether it was with the front desk, housekeeping, or the culinary team, was consistently exceptional.
Please know that your hard work and dedication have not gone unnoticed. You have set a high standard for hospitality, and I feel grateful to have had the opportunity to experience it.
Thank you again for making my stay so memorable. I look forward to the opportunity to return in the future.
You guys deserve a 7 star review”
great location, awesome service
8/10
jayg174 · Family · 2025-05-24
“Great location, excellent service, what you would expect from a Four Seasons, it is walking distance from the central train station, which is good and bad, because you hear the trains all day and into the night, which is a significant drawback. Otherwise, the staff and facility were top notch, and the 3-Michelin star restaurant, Sezanne, is in the hotel, and it is one of the best meals I have ever had”
Guest review
6/10
sheharyar · 2025-05-16
“Dated property. Otherwise good”
Guest review
10/10
Bee-Lee · family · 2025-05-02
“The hotel is conveniently located outside Tokyo station which lots of dining options shoppings surrounding it. Besides, the service was excellent and the room was good size and clean. We really enjoyed the freshly baked madeleines. They were so good and delicious. However, we were disappointed with the toilet bowl. We had stayed in a few hotels prior to checking in Four Seasons on this trip. All the hotels we had stayed, from 3-stars to 5-stars, had the most updated toilet bowls with remote control flushing. This hotel is still using the conventional flushing. ”
A true delight
10/10
davidcthaw · Solo travel · 2025-04-27
“I absolutely loved my stay at the Four Seasons Tokyo at Marunouchi. From the minute I entered the hotel until the moment I left, I was cared for with wonderful warmth, gentleness and kindness. Everyone went the extra mile to make my stay as good as it possibly could be, going above and beyond what I could possibly have expected or wished for. I hope just one example will help to illustrate this: when my sister and her daughter arrived in Tokyo after their flight from London, they too were welcomed to the Four Seasons with the sort of kindness and friendship that washes away the weariness of a long journey.
My room overlooking the train tracks of Tokyo Station was extraordinary. The room itself was wonderful - as comfortable as anyone could want. What made it so special, though, was the uniqueness of its view. To watch the trains coming and going to and from Tokyo Station was a joy - the sort of experience you will find nowhere else in the world.
Just one more thing: when I arrived, the team at Sézanne had left a gift of the most gorgeous madeleines for me - another small act of kindness that made staying at the Four Seasons at Marunouchi such a delight. Thank you so, so much.”
Great hotel
10/10
tj-eckleburg · Couples · 2025-04-22
“The entire experience here was amazing. The staff were excellent. We really enjoyed it. Excellent breakfast as well is not to be missed. Would recommend this hotel to anyone and I would definitely go back. If you want to go to the famous restaurant you would need to book in advance - we couldn’t get in but the concierge booked us a fantastic alternative option that was itself amazing.”
Outstanding stay would come here every time in Japan! Customer service is unmatched.
10/10
gather-together001 · Business · 2025-04-20
“Excellent hotel to beginning your stay in Tokyo. The staff is attentive, thoughtful of needs especially if it is your first time in Japan, and centered on customer service. The hotel is not as new or modern but the service is unmatched.
The location is outstanding being next to the train station and in the middle of Ginza. I would definitely stay here again!”
Guest review
10/10
RENEE · family · 2025-04-19
“Wonderful !! ”
Guest review
10/10
Heather · family · 2025-04-14
“The service was excellent. Thank you to the front desk staff and concierge staff for all the help with taxis, directions, and calling restaurants for us. Special thanks to Yuna for helping us find the right train at Tokyo Station at the end of our stay. Also thank you so much for the breakfast staff who helped us get everything we needed each morning, especially for our child who is gluten free. Our deluxe premium room was large and so sunny This hotel is convenient to the subway and Ginza and is a serene respite from busy days in Tokyo.”
