Hotelaholic

Tokyo

Hyatt House Tokyo Shibuya

3-3 Sakuragaoka-Cho, Tokyo, 150-0031

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Situated in Tokyo, Hyatt House Tokyo Shibuya offers air-conditioned rooms, a garden, free WiFi and a terrace. The property boasts a restaurant, bar, and indoor pool. Enjoy 24-hour front desk, concierge service, and luggage storage.

  • Modern Accommodations

    Every room includes a desk, flat-screen TV, and free toiletries. Relax and unwind in comfort.

  • Convenient Location

    Explore nearby attractions like Moyai Statue, Shibuya Station, and Hachiko Statue. Easy access to Tokyo Haneda Airport just 20 km away.

  • Amenities Galore

    From the garden to the terrace, this hotel has all you need for a memorable stay.

Book your stay at Hyatt House Tokyo Shibuya today!

HAPPI HIGHLIGHTS

  • Great location

  • Spacious rooms

  • Helpful staff

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Swimming pool

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

362 reviews
10/ 10
The front desk staff were super helpful, especially Emi. She always went above and beyond to help us.
Andrew · extended group · 2026-10-20

The guest experience

9.4out of 10
362 verified reviews

Loved most

  • Great location
  • Spacious rooms
  • Helpful staff

Worth knowing — Poor cleaning · Expensive · Bad breakfast

How guests scored the stay

  • Location10.0

    Excellent location, adjacent to the train station and many iconic sights.

  • Overall Experience10.0

    Overall a great stay, but with some minor navigational issues.

  • Service10.0

    Staff were amazing and exceeded all expectations.

  • Room Quality10.0

    Spacious rooms with comfortable beds and good layout.

  • Amenities9.4

    Included washer/dryer and basic amenities, but limited compared to other hotels.

  • Cleanliness8.9

    The cleaning was not very good and the amenities were minimal compared to other hotels.

  • Value for Money8.9

    Considered expensive and not worth the price.

  • Food and Beverage8.0

    Breakfast was extremely bad (cold/tasteless).

Live guest feedback

Guest reviews

Remarkably consistent

100% of 9 recent stays rated 8+

9.4362 reviews
  • Great hotel with great service.

    10/10

    Andrew · extended group · 2026-10-20

    “The front desk staff were super helpful, especially Emi. She always went above and beyond to help us.”

  • Great location, quiet and clean.

    10/10

    Jill · couple · 2026-10-15

    “Hyatt House Tokyo Shibuya is a prime location, makes navigation easy and is quiet. Quiet, clean, good location are all things we look for when we travel and this hotel was great. We took the Narita Express train from Shibuya station and we went from our hotel room to the train platform in about 15 minutes.”

  • Comfortable little bit of serenity in the heart of shibuya

    10/10

    Becky · family with children · 2026-10-13

    “Centrally located. Great facilities, nice comfy beds and a great pool! They also let us stay on our check out day and use the pool”

  • Wonderful hotel, perfectly located

    10/10

    Terri · couple · 2026-10-13

    “Loved the location, the clean and spacious room with kitchenette and washing machine, and the staff were all wonderful.”

  • Guest review

    9/10

    Kate · family with children · 2026-10-12

    “Lovely accommodation, really clean and a nice vibe. We really enjoyed the pool and spa too.”

  • Very good front desk staff,has a issue with a room,they fixed it without any issues.That really mad.

    8/10

    Rakesh · extended group · 2026-10-12

    “Breakfast ok but need improvement”

  • Fantastic hotel

    10/10

    Jill · couple · 2026-10-07

    “This hotel was fantastic! Great location, very clean hotel, very quiet despite a wonderful location near Shibuya station, great sized room (we had a king with a sofa, kitchenette and full bathroom).”

  • Guest review

    10/10

    ziv · solo traveller · 2026-08-18

    “perfect hotel to stay in ,the room is very comfortable to stay in ,the staff is very helpful, room was very clean, view was great, hospitality of hotel staff is great too,the location is perfect close to all the great things shibuya has to offer, the beds are very comfortable, very recommendable hotel to stay in .”

  • high quality hotel with great hospitality

    10/10

    ziv · solo traveller · 2026-08-18

    “great room ,great service, high quality hospitality, great view, the room is very convenient to use ,the staff is very friendly and helpful, the location is the best you can find on shibuya.”

Hotel info and reviews come from third-party sources.