Indulge in the indoor pool, spa tub, and sauna. Room service and multiple dining options await at 8 restaurants, 2 bars, and 2 cafes.
Convenient Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting options. Utilize the business center, limo service, and event spaces for a seamless stay.
Prime Location
Explore nearby attractions easily with the shuttle service. Enjoy proximity to Hibiya Park, Ginza shopping, and the Imperial Palace.
Book your stay now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
✦
Exceptional service
✦
Prime location
At the hotel
Popular amenities
38 listed
24-hour fitness facilities
24-hour front desk
Accessible airport shuttle
Airport transportation - pickup (surcharge)
Area shuttle (surcharge)
ATM/banking
Breakfast available (surcharge)
Computer station
Concierge service
Conference center
View all amenities
Pools & wellness
Sauna
Safety & cleanliness
Multilingual staff
Getting around & access
Covered parking
Elevator
Free RV, bus, truck parking
Long-term parking
No accessible airport shuttle
RV, bus, truck parking
Self parking (surcharge)
Guest services
Express check-in/check-out
Express check-out
Luggage storage
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Conference space
Designated smoking area
Electric car charging station
Free WiFi
Gift shops or newsstand
Grocery/convenience store
Limo or town car service available
Porter/bellhop
Shopping mall on site
Shopping on site
Train station drop-off (surcharge)
Train station pickup (surcharge)
Wedding services
Review in focus
184 reviews
10/ 10
Great staff close to imperial palace. It was always great to come back to the hotel after exploring Tokyo the water pressure in the shower melted away all the aches.
Nawal · 2025-10-12
The guest experience
9.6out of 10 184 verified reviews
Loved most
Exceptional service
Prime location
Worth knowing — Noise from trains
How guests scored the stay
Service10.0
Staff are friendly, professional, and provide unparalleled service.
Overall Experience9.9
An immersive and unforgettable experience that exceeds expectations.
Location9.9
Ideal location close to Ginza and Imperial Palace, convenient for travelers.
Room Quality9.7
Superior rooms are spacious, well-appointed, and equipped with top-of-the-line amenities.
Cleanliness9.6
Rooms are super clean, creating a pleasant environment.
Amenities9.3
High-quality amenities and breakfast options available.
Value for Money9.3
Offers competitive pricing for historic quality and service.
Food and Beverage9.2
Breakfast buffet is very good and diverse.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 20 recent stays rated 8+
9.6184 reviews
Guest review
10/10
Nawal · 2025-10-12
“Great staff close to imperial palace. It was always great to come back to the hotel after exploring Tokyo the water pressure in the shower melted away all the aches. ”
Guest review
10/10
Robert · 2025-10-11
“The staff was the biggest asset! Each staff member was so helpful and willing to go beyond what was expected. ”
Guest review
10/10
EMILY · partner · 2025-10-05
“The room was clean and well stocked with amenities. The staff is unbelievably attentive. It is very centrally located to great shopping and eating. We have stayed here as a couple and with family and we have all love this hotel. The rooms and bathrooms are spacious. The staff is amazing. ”
Guest review
10/10
sebastian · 2025-10-05
“Excellent location! Great service! ”
Guest review
10/10
Stephen Joseph · partner · 2025-10-02
“Hot and cold baths and pool, also parkside diner”
Guest review
10/10
Dandan · 2025-10-02
“Super convenient location, shopping and dining .
I even can walk to the imperial palace for a night running . Perfect! Awesome Staff , room and amenities ! Will be back for sure!”
“The service was absolutely outstanding. Beautiful property with great dining options and amenities. ”
Guest review
10/10
Mark · 2025-09-28
“The level of service and the politeness of the staff at all levels are beyond excellent. The Imperial Hotel demonstrates Japanese hospitality at its best.
The property's location is ideal for travellers seeking proximity to Ginza but not be in its busy centre. Ginza high street is about a 10-minute walk and you will discover many interesting places to eat along the way. Hibiya Park lies in front of the hotel and is the perfect place for a run. Runners can do the Imperial Palace circuit, less than a kilometre away.
”
Guest review
10/10
Carolina · family · 2025-09-27
“Staff so friendly and polite and beyond 5 star exp . If i could I would give this hotel 10 stars . Everyone is so nice and willing to help”
Guest review
10/10
Anna · 2025-09-26
“ Amazing hotel ”
Guest review
10/10
Kristina · 2025-09-26
“Amazing as always”
Guest review
10/10
Michael · partner · 2025-09-25
“The superior room was nicely sized, the breakfast buffet was very good as was the service. The hotel is well situated, close to transit, the Imperial Palace and the Ginza area.”
Guest review
10/10
Yezdi · 2025-09-24
“ The hotel and hospitality is unmatched. ”
Guest review
10/10
Jennifer · 2025-09-13
“High quality service and attention to detail, comfortable well-appointed rooms.”
Guest review
10/10
Jennifer · 2025-09-11
“The staff are incredibly helpful, friendly and professional. Old-fashioned high quality service and amenities. Probably my best hotel stay of all — and I travel a lot.”
Guest review
10/10
Kamal · family · 2025-09-09
“Property location, close proximity to Imperial palace and Ginz as well as Tokyo station is a good attraction. Property is majestic at entrance. rooms are super clean and service is excellent. Choice of breakfast and dinner is great.”
Guest review
10/10
Amanda · partner · 2025-09-07
“This was truly one of the best hotels I’ve ever stayed at. The property is absolutely stunning, with every detail thoughtfully designed. The staff went above and beyond—warm, professional, and always ready to help. My room was incredibly spacious, spotless, and equipped with top-of-the-line amenities that made the stay feel extra special. From start to finish, everything exceeded my expectations. I can’t recommend this hotel highly enough!”
Guest review
10/10
Gul · partner · 2025-09-06
“Friendly staff. ”
Guest review
10/10
Mrs Andrea · 2025-09-03
“I was hearing the trains quite late from my room. ”
