Kimpton Shinjuku Tokyo offers elegantly designed rooms equipped with modern amenities like a flat-screen TV, fridge, and luxurious toiletries. The cozy rooms provide a comfortable retreat after a day of exploring the vibrant city of Tokyo.
Convenient Location
Located just a short walk from Shinjuku Station, our hotel is the perfect base for exploring Tokyo's attractions. From the nearby Kumano Shrine to the Shinjuku Gyoen National Garden, guests can easily immerse themselves in the rich culture and beauty of the city.
Exceptional Services
Enjoy top-notch services such as room service, concierge assistance, and ticket booking to enhance your stay. Our friendly staff is dedicated to ensuring you have a memorable experience at Kimpton Shinjuku Tokyo.
Experience luxury and convenience at Kimpton Shinjuku Tokyo. Book your stay now to indulge in a truly unforgettable hotel experience.
✦HAPPI HIGHLIGHTS
✦
Exceptional service
✦
Central location
✦
Excellent food quality
At the hotel
Popular amenities
68 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Bar
Breakfast in the room
Cashless payment available
CCTV in common areas
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
View all amenities
Pools & wellness
Massage services
Spa/wellness center
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Sun terrace
Yoga classes
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet bowls
Pets allowed
Services & essentials
Daily housekeeping
Designated smoking area
Face masks for guests available
Free WiFi
Key card access
Mobile app for room service
Non-smoking throughout
Room service
Temporary art galleries
Thermometers for guests provided by property
Toilet with grab rails
WiFi available
Review in focus
465 reviews
10/ 10
We stayed here for 5 nights in a king high floor room. This is one of the best hotels I have stayed in - beautiful bedroom and common areas. We had a fantastic 2 course breakfast included with lots of choices. Service was friendly and attentive throughout the hotel. Enjoyed the rooftop bar with expansive views and the generous social hour and free barista coffee each day.
jamesgQ4055FU · Couples · 2026-07-27
The guest experience
9.2out of 10 465 verified reviews
Loved most
Exceptional service
Central location
Excellent food quality
Worth knowing — Room size concerns · Issues with deposits and communication
How guests scored the stay
Service10.0
Consistently praised for exceptional staff and service experiences.
Overall Experience9.5
Guests expressed a high level of satisfaction overall, with specific mentions of memorable experiences.
Location9.5
Central location is convenient and well-received by guests.
Food and Beverage9.5
Breakfast and dining experiences received high praise.
Value for Money9.0
Overall value meets expectations for a luxury hotel.
Amenities9.0
Amenities are good but not extensively mentioned in reviews; general satisfaction.
Room Quality8.5
Room size was critiqued by some guests, but overall well-appointed.
Cleanliness8.5
Some reviews noted issues with space and amenities; overall cleanliness was acceptable but could be improved.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 18 recent stays rated 8+
9.2465 reviews
Exceptional hotel
10/10
jamesgQ4055FU · Couples · 2026-07-27
“We stayed here for 5 nights in a king high floor room. This is one of the best hotels I have stayed in - beautiful bedroom and common areas. We had a fantastic 2 course breakfast included with lots of choices. Service was friendly and attentive throughout the hotel. Enjoyed the rooftop bar with expansive views and the generous social hour and free barista coffee each day.”
A Truly Exceptional 10-Day Family Stay at Kimpton Shinjuku Tokyo
10/10
yipeetravel · Family · 2026-07-26
“Our nine-night stay at Kimpton Shinjuku Tokyo in July was exceptional from beginning to end. We traveled as a family with our seven-year-old son, and from the moment our car pulled up to the hotel, we were welcomed with genuine warmth and treated like royalty, but always in that wonderfully friendly, approachable, and distinctly Kimpton way.
What impressed us most was the team. Throughout our entire stay, we were greeted with smiles, kindness, and a sincere willingness to help. Saying that the team was attentive would be an understatement. They genuinely wanted to make our experience easier, more comfortable, and more memorable.
The attention given to our son was especially meaningful. Every time we entered or left the hotel, the team made a point of speaking with him and asking about his day. Over the course of our stay, he became so comfortable with everyone that he would walk directly to the front desk to tell the team where we had been and what he had done that day. Those interactions were never forced or transactional. They were natural, warm, and heartfelt. As parents, seeing our child feel so welcomed made the hotel feel less like a place we were staying and more like our home in Tokyo.
We also appreciated the thoughtful welcome amenity prepared for our son. It was charming, age-appropriate, and another example of how the hotel understands that younger travelers are guests too.
The design of Kimpton Shinjuku Tokyo is outstanding. The décor is stylish, creative, and perfectly suited to a luxury lifestyle hotel. Every area felt thoughtfully designed, well maintained, and cared for. There is personality throughout the property, yet it remains comfortable and inviting rather than overly formal.
Our room was equally impressive. The technology, functionality, and ease of getting things done exceeded what we typically expect from a hotel room. Everything was intuitive and convenient. Earplugs were thoughtfully provided, but we never needed them. Despite being in the heart of one of Tokyo’s busiest districts, we were never disturbed by outside noise. The windows did an excellent job of keeping the room peaceful and quiet.
The location was perfect for our family. We were within walking distance of a major park, numerous restaurants, shopping, entertainment, and the famous Shinjuku Station. From there, we could travel to virtually any part of Tokyo with ease. Even our journey to Tokyo Disney was straightforward and manageable. The location gave us the energy and convenience of Shinjuku while still providing a comfortable retreat at the end of each day.
The hotel’s food and beverage offerings were another major highlight. The restaurant served excellent food, and breakfast was truly beyond five-star service. The breakfast team was among the friendliest and most welcoming we encountered anywhere during our travels. They remembered us, engaged with our son, and consistently started our mornings on a positive note.
The café on the lobby level was also a wonderful convenience. After returning from a day of exploring Tokyo, it was the perfect place to enjoy a coffee drink and a delicious treat before heading back to our room. It added another comfortable and social element to the hotel experience.
After 10 days, we were genuinely sad to leave. There was still much more of Japan for us to explore, but Kimpton Shinjuku Tokyo had become a place we looked forward to returning to each evening.
I cannot recommend this hotel highly enough. Strong leadership is clearly present throughout the property. It is reflected in the cleanliness, attention to detail, consistency of service, and, most importantly, the positive attitude of a team that genuinely enjoys helping its guests.
Luxury can be found in beautiful rooms and impressive surroundings, but true hospitality is found in how a hotel makes people feel. Kimpton Shinjuku Tokyo made our entire family feel recognized, welcomed, and cared for.
Bill Kimpton would be very proud of this hotel and the remarkable team representing his legacy in Tokyo. We look forward to returning.”
Amazing
10/10
alexandrakI9HU · Family · 2026-07-26
“Everything was amazing, rooms, atmosphere, location, breakfast, but mostly the service is what stood out. 100/10”
Great stay in Shinjuku
10/10
L5874MPmarciam · Couples · 2026-07-26
“The rooms were clean and the beds were super comfortable. Staff were helpful . Delicious breakfast. We did not take advantage of the daily free happy hour. Nice amenities including a gym open 24 hours a day. Convenient location short walk to an entrance to the Shinjuku train station. We would stay here again.”
Wonderful stay, great location
10/10
V2439VSsuzanneb · Family · 2026-07-24
“Ideally located hotel in quieter area but only 5 minute walk to an entrance to Shinjuku Station, best station to connect anywhere in Tokyo. Hotel is lovely, with a calm, serene atmosphere to come back to after a bustling day in Tokyo. Rooms are beautifully appointed and spacious, by Tokyo standards, with views across the city. Food was excellent and we particularly enjoyed our afternoon tea.”
It was an emergency booking because our flight was cancelled, the staff were awesome
9/10
Jiselle · family with children · 2026-07-23
“Service was great.
Staff were kind and understanding
Room was clean and met expectations”
Very comfortable
10/10
Jamie · solo traveller · 2026-07-22
“We stay here everytime we are in Shinjuku”
An Unforgettable Experience – The Highlight of Our Trip to Japan!
10/10
m0nika9 · Couples · 2026-07-18
“We recently spent three weeks traveling through Japan, staying in several different hotels, and this was, without a doubt, our best stay. From start to finish, everything felt truly luxurious.
The room was beautiful, featuring a great design and an exceptionally high standard of cleanliness. We also absolutely loved the toiletries—the scent of the wash gel, shampoo, and body lotion was amazing!
What really sets this hotel apart, however, is the staff. They were professional, incredibly friendly, and so considerate throughout our entire stay. They went above and beyond for us, preparing lovely little surprises for our anniversary and birthdays. They were also incredibly helpful with a personal issue we had regarding lost and found items at a previous hotel; they took care of us so well, and we truly appreciated their support.
The "social hour" is such a cute and welcoming idea, and the hotel’s location is perfect for those who enjoy shopping and nightlife.
We felt so well looked after during our time here. Thank you so much for making our stay so special—we cannot recommend this hotel enough!”
Oasis of hospitality and luxury
10/10
C8233HEjenniferb · Family · 2026-07-15
“Our experience at the Kimpton was pure luxury and personalized hospitality from start to finish. Check-in was seamless with bags waiting in our rooms by us. Our suite was spacious and beautifully decorated with unexpected pampering such as a walk in closet and beautiful large bathtub and rainforest shower. Breakfast at the District is absolutely delicious. The staff was really thoughtful and helpful and made us feel well taken care of. It was easy to explore Tokyo from the central location too. I rarely leave a review but we truly enjoyed the Kimpton.”
Good place
10/10
arja2024 · Friends getaway · 2026-07-06
“Very helpful and accommodating staff who were always at your beck and call. Great bar with excellent cocktail expertise”
Summer stay in Shinjuku
10/10
huyp2025 · Friends getaway · 2026-07-05
“Wonderful stay in Shinjuku! Staff were very professional and provided excellent service and the restaurants here are very worth visiting for breakfast and dinner. Rooms are clean and spacious for Tokyo and the hotel is about a ten minute walk from Shinjuku station.”
Great stay!
10/10
Bw2023 · Couples · 2026-07-03
“Excellent service, comfortable bed, clean, and much more spacious than any room we’ve had in Tokyo! Also walkable from Shinjuku station without all the noise of being in the middle of it. A perfect balance. It is worth it to add breakfast package- it was convenient and delicious!”
Comodidad y buen servicio
10/10
Pia · family with children · 2026-07-02
“Habitacion espaciosa. Éramos dos adultos y un niño y nos pusieron una cama supletoria en la habitación.”
Great hotel with great staff
10/10
chrismH6461HP · Couples · 2026-07-01
“This is a very good hotel. At this grade of hotel there is an expectation of well-appointed and maintained rooms and facilities. The Kimpton Shinjuku doesn’t disappoint, with its designer features providing that new look and feel. The real standout feature to us however was the quality of the staff, and their general attitude and a culture that results excellent service. Whilst there is no Club Lounge the nightly cocktail hour filled that gap and also provided the opportunity to interact with management and staff. We particularly enjoyed these exchanges which also extended to other areas of the hotel such as the front desk, concierge, restaurants and cleaning staff. We particularly would like to thank Antoine, Sora, Gagan, Lax, Kohei, Haruka and Michi for making this a memorable stay.”
Exceptional Hospitality – A Hotel That Truly Feels Like Home
10/10
settavith · Couples · 2026-07-01
“This was my third stay at Kimpton Shinjuku Tokyo, and it certainly won’t be my last.
I’m a big fan of the Kimpton brand, and after staying at several Kimpton hotels, I can confidently say this is one of my favorites. The hotel has a great atmosphere, beautiful design, and an excellent location, but what truly makes it stand out is the people.
The service here is consistently outstanding. I’d especially like to thank the breakfast team and the staff on the 16th floor during Social Hour. They were incredibly friendly, welcoming, and genuinely cared about making every guest feel comfortable. They always greeted us with a smile and were happy to help with anything we needed, making every evening feel special.
It’s rare to find a hotel that maintains such a high standard of service even after multiple visits, but Kimpton Shinjuku Tokyo continues to exceed my expectations every time. I highly recommend it, and I already look forward to my next stay.”
Lovely hotel
10/10
dic490 · Family · 2026-07-01
“Great location very clean. Beautifully decorated.
Everyone was lovely and welcoming”
First class hotel
8/10
Renotran · Family · 2026-06-29
“Boutique hotel, first class amenities, excellent service, courteous staff. Wishes for two things.
1. A swimming pool
2. No dogs at social gatherings. I like dogs but it’s annoying to have the little yapping dogs around, fighting each other and spoiling my wine time .”
Tokyo done right at Kimpton
10/10
617vivianw · Family · 2026-06-29
“Nestled in the heart of Tokyo, this fabulous hotel gave off the wonderful vibe of this fast-paced city. Though not as spacious as some accommodations, it was well-appointed with lots of travelers needs. It is always a great bargain not to use any of the toiletries you bring when your hotel has high end items available for your daily use. Tremendous benefit that makes it easier to travel light and economically. The hotel also features included breakfast with room package so look forward to that fancy cup of Joe each morning! Each evening also features a rooftop social hour overlooking a beautiful park.”
