Hotelaholic

Tokyo

Palace Hotel Tokyo

1-1-1 Marunouchi, Tokyo, 100-0005

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious 5-Star Accommodation in Marunouchi Business District

  • Elegant Rooms and Top-Notch Amenities

    Indulge in spacious rooms with modern amenities including a large LCD TV, blu-ray/DVD player, and a spa-like en suite bathroom. Stay connected with free WiFi and enjoy the convenience of a safety box, fridge, and electric kettle in every room.

  • Dining Excellence and Culinary Delights

    Savor a variety of culinary experiences at 7 restaurants offering Japanese, French, and international cuisine. From authentic Japanese dishes to exquisite French delicacies, there is something to please every palate.

  • Convenient Location and Premium Services

    Benefit from the hotel's prime location near Tokyo Station and Otemachi Subway Station, with easy access to popular attractions like Ginza and Akihabara. Take advantage of services like the fitness gym, Evian Spa Tokyo, and personalized concierge assistance for a truly memorable stay.

Book your stay at Palace Hotel Tokyo for a luxurious and unforgettable experience.

HAPPI HIGHLIGHTS

  • Excellent location

  • Outstanding service

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
  • Chapel/shrine
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Free WiFi
  • Minimarket on site
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

434 reviews
10/ 10
View of Palace very nice
Margie · family with children · 2026-10-16

The guest experience

9.6out of 10
434 verified reviews

Loved most

  • Excellent location
  • Outstanding service

Worth knowing — Slow service in Lounge · Signage could be improved

How guests scored the stay

  • Location9.8

    Conveniently located close to a subway station and tourist attractions.

  • Overall Experience9.8

    Overall an outstanding stay with minor areas for improvement.

  • Service9.7

    Service was outstanding, though there were minor delays in the Lounge area.

  • Room Quality9.7

    Spacious and comfortable rooms, some with balconies and great views.

  • Amenities9.6

    Amenities like in-room dining and breakfast options were highly praised.

  • Food and Beverage9.5

    Both Occidental and Japanese breakfast options were described as amazing.

  • Cleanliness9.4

    Rooms were very clean and well-maintained, with a standout standard of housekeeping.

  • Value for Money9.3

    The experience justified the price, making it worth every penny.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.6434 reviews
  • Very pleasant ,comfortable room , polite staff

    10/10

    Margie · family with children · 2026-10-16

    “View of Palace very nice”

  • リピートしたい気持ちになる

    9/10

    kazuyo · solo traveller · 2026-10-09

    “ご案内がとても丁寧で安心した”

  • Guest review

    10/10

    Terri · solo traveller · 2026-09-16

    “Everything”

  • Guest review

    10/10

    Ruth · couple · 2026-09-16

    “Beautiful hotel, very good restaurants, amazing room”

  • The Palace Hotel is an oasis of luxury in an outstanding location.

    10/10

    Ikeguchi · family with children · 2026-09-13

    “The Palace Hotel was elegant and luxurious, and the location is fantastic. The hotel is conveniently located near Tokyo Station but feels completely private and secluded from the hustle and bustle. We had a room with a balcony overlooking the Imperial Palace, surrounding park, and skyline. We ordered room service to be able to enjoy the view, and the food was also excellent. My son used the gym and found it well-equipped. I wish we could have stayed longer but had to get back to work.”

  • Outstanding.

    10/10

    LIZA · extended group · 2026-08-19

    “Impeccable service, outstanding facilities, fabulous rooms.”

  • Guest review

    8/10

    TAE HOON · family with children · 2026-08-18

    “위치가 아주 좋았습니다. 비가 자주 오는 날씨였는데 지하철과 지하도로 연결돼 있어서 걸어서 이동하기에 아주 좋았습니다.”

  • Guest review

    10/10

    Caspar · solo traveller · 2026-08-12

    “-the staff was just super nice and helpful -one of the best looking hotel I've ever been to. -amazing view and to have a balcony in your room is just fantastic and rare in Tokyo. -5 min walk to Tokyo Station”

  • とてもよかった。

    9/10

    HITOSHI · couple · 2026-08-02

    “浴室のシャワー室に簡単な腰掛けがあればいいと思いました。”

  • Guest review

    10/10

    Abhijit · family with children · 2026-07-20

    “Superb location and facilities”

  • やはりパレスは最高です!

    10/10

    Hiroko · solo traveller · 2026-07-20

    “スタッフの方がとても優しくて、自転車の駐輪場を教えてくださったり、シャワーで床をびしょ濡れにしてしまっても、お気になさらないでと言ってくださいました。連休で混雑してましたが、お茶するのも宿泊客にはお席をリザーブしてありますと、直ぐに通して下さいました。”

View all guest reviews

Hotel info and reviews come from third-party sources.