Hotelaholic

Tokyo

Park Hyatt Tokyo

3-7-1-2 Nishi Shinjuku, Tokyo, 163-1055

100 guest reviews

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Experience

    Indulge in massages, body treatments, and facials at our exquisite spa, offering a truly pampering experience. After your spa session, unwind in the indoor pool or spa tub for the ultimate relaxation.

  • Gourmet Dining and Entertainment

    Savor delectable dishes at New York Grill or enjoy 24-hour room service. With 3 restaurants, a coffee shop, and 2 bars/lounges on-site, culinary delights are always at your fingertips.

  • Convenience and Comfort

    Experience top-notch amenities including complimentary Wi-Fi, a 24-hour business center, and a 24-hour fitness club. Stay in uniquely decorated guestrooms with premium bedding and modern technology. Let us cater to your needs with concierge services and a complimentary train station pick-up service.

Book your stay at Park Hyatt Tokyo and elevate your Tokyo experience with unparalleled luxury and service.

At the hotel

Popular amenities

49 listed
  • 24-hour business center
  • 24-hour front desk
  • Accessible train station shuttle
  • Airport transportation - pickup (surcharge)
  • Assistive listening devices available
  • ATM/banking
  • Breakfast available (surcharge)
  • Children's games
  • Computer station
  • Concierge service
View all amenities

Pools & wellness

  • Full-service spa
  • Pool sun loungers
  • Sauna
  • Steam room

Dining & drinks

  • Couples/private dining
  • Snack bar/deli

Fitness & outdoors

  • Fitness facilities
  • Hiking/biking trails nearby

Safety & cleanliness

  • Health club
  • Multilingual staff

Getting around & access

  • Covered parking
  • Elevator
  • No accessible train station shuttle
  • RV, bus, truck parking (surcharge)
  • Self parking (surcharge)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking

Guest services

  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference center
  • Conference space
  • Designated smoking area
  • Free bicycles on site
  • Free newspapers in lobby
  • Free train station drop-off
  • Free train station pickup
  • Free WiFi
  • Gift shops or newsstand
  • Grocery/convenience store
  • Infant/toddler toys
  • Library
  • Pilates classes on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Shopping on site
  • Wedding services

Review in focus

100 reviews
10/ 10
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
John · family · 2024-05-05

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

  • Guest review

    10/10

    John · family · 2024-05-05

    “Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!”

  • Guest review

    10/10

    Paul · family · 2024-04-13

    “Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season. ”

  • Guest review

    10/10

    David · family · 2024-03-29

    “This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo. ”

  • Aging, but still full of grace

    10/10

    Lucy · 2024-03-08

    “This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old. ”

  • Guest review

    10/10

    Will · friends · 2024-03-04

    “Lovely hotel. The staff were very friendly and helpful. ”

  • Guest review

    10/10

    Ardeshir · 2024-02-26

    “Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is. ”

  • Guest review

    10/10

    Edward · partner · 2024-02-09

    “Superior placen to stay in Tokyo”

  • Guest review

    10/10

    Wang Fung · 2024-01-22

    “Very good ”

  • Guest review

    10/10

    Michael · partner · 2023-12-09

    “The view on the 49th floor was unbelievable an the restaurants were very delicious. ”

  • Guest review

    10/10

    Navtej · partner · 2023-10-21

    “We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!”

  • Guest review

    8/10

    Simon · partner · 2023-10-14

    “Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous. ”

  • Guest review

    8/10

    Jennifer · friends · 2023-09-30

    “Nice. ”

  • Guest review

    8/10

    deborah · family · 2023-09-21

    “Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.”

  • Guest review

    10/10

    Eric · friends · 2023-09-01

    “The hotel was best and the staff was incredible ”

  • Guest review

    10/10

    David · family · 2023-08-26

    “Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel. ”

  • Guest review

    10/10

    Vanessa Marie · family with children · 2023-08-24

    “Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.”

  • Guest review

    10/10

    Bidisha · family · 2023-08-17

    “Excellent in every way!”

  • Amazing

    10/10

    Carl · 2023-08-14

    “Very rare I leave a rating but the excellence of this hotel compelled me to do so. From the moment you walk up to the entrance to the moment you leave, they make you feel special and it’s constant. One of the best hotels I have ever stayed in”

  • Guest review

    10/10

    Ignacio · 2023-07-21

    “Great hotel”

  • Guest review

    10/10

    Hong W. · family · 2023-07-16

    “The property and service is exceptional! The view is outrageous! We saw Mt Fuji from our room, and the night view of the city skyline is worth a million $. Well worth it! Best way to wrap up our trip! ”

View all guest reviews

Hotel info and reviews come from third-party sources.