Hotelaholic

Tokyo

Shangri-La Tokyo

Marunouchi Trust Tower Main, Tokyo, 100-8283

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Spectacular Views

    The Shangri-La Tokyo offers a prime location next to JR Tokyo Station, boasting elegant rooms with stunning views of the Imperial Palace, Tokyo Sky Tree, and Mount Fuji. Enjoy top-notch amenities including a 20-meter indoor pool, CHI spa, and exclusive Horizon Club lounge access.

  • Convenient Transportation and Exceptional Service

    With easy access to major subway stations and airports, the hotel ensures a seamless travel experience for guests. Take advantage of the Narita Express Train for airport transfers and enjoy the convenience of staff pick-up from Tokyo Station platforms.

  • Relaxation and Wellness Facilities

    Indulge in rejuvenating spa treatments at CHI, The Spa, or stay active at the 24-hour Health Club with a heated pool and modern gym equipment. Unwind in style and comfort at Shangri-La Tokyo, where luxury meets convenience.

To experience luxury and convenience at its finest, book your stay at Shangri-La Tokyo today.

HAPPI HIGHLIGHTS

  • Great service

  • Spacious rooms

  • Excellent location

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Bike tours
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Public transport tickets

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

589 reviews
10/ 10
The hospitality, the professionalism, the food, the amenities, the view everything was spectacular
Grant · couple · 2026-10-23

The guest experience

9.4out of 10
589 verified reviews

Loved most

  • Great service
  • Spacious rooms
  • Excellent location

Worth knowing — Poor breakfast buffet · Some noise from train station

How guests scored the stay

  • Service9.9

    Staff is amazing and consistently friendly.

  • Overall Experience9.9

    Overall stay was exceptionally wonderful and exceeded expectations.

  • Location9.5

    Conveniently located near Tokyo Station.

  • Cleanliness9.5

    Rooms are reported as nice and clean.

  • Amenities9.5

    Great facilities including a pool and excellent lounge services.

  • Room Quality9.4

    Rooms are spacious and well-appointed.

  • Value for Money8.9

    Offers good value based on luxury standards.

  • Food and Beverage8.5

    Breakfast buffet noted as poor.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.4589 reviews
  • Exquisite

    10/10

    Grant · couple · 2026-10-23

    “The hospitality, the professionalism, the food, the amenities, the view everything was spectacular”

  • Un havre de paix situé à deux pas de la gare bouillonnante de Tokyo.Le service est parfait.

    10/10

    Georges · couple · 2026-10-23

    “Excellent choix même pour un séjour à titre personnel. Beaucoup d'attention du personnel et ambiance particulièrement agréable au petit déjeuner. La propreté est omniprésente”

  • Guest review

    10/10

    Lorenzo · extended group · 2026-10-21

    “Excellent and attentive service , ideal location”

  • Toll!

    10/10

    Alexander · family with children · 2026-10-17

    “Toller Service - Alle extrem hilfsbereit”

  • Great location and mazing customer service.

    10/10

    Karina · family with children · 2026-09-13

    “It’s very fancy and walking distance from the Tokyo station.”

  • Super relaxing and comfortable

    9/10

    Calin · couple · 2026-09-12

    “Location was excellent, rooms were spacious and comfortable with great views. The staff was amazing and very accommodating with requests. Spa facilities and experience was amazing!”

  • Guest review

    9/10

    Nadine · solo traveller · 2026-09-07

    “Beautiful. Amazing facilities and everything in the rooms. Staff were incredible and so friendly and helpful.”

  • Very nice stay

    9/10

    ASTRID · solo traveller · 2026-09-05

    “Nice room, nice pool, nice restaurant and nice breakfast”

  • Would definitely stay there again they couldn’t do enough for you

    10/10

    Steven · solo traveller · 2026-09-03

    “It was clean and staff was lovely”

  • Favorite hotel in Tokyo

    10/10

    812aup · Family · 2026-08-29

    “Amazing service all around. Misaki Ohno was always so delightful and helpful with everything. Beautiful property, convenient location to get around and to and from both airports. Service with a smile. Everyone aims to please and exceed expectations. Can’t wait to stay here again!”

  • Brilliant

    9/10

    Rami · family with children · 2026-08-27

    “Location - Cleanness”

View all guest reviews

Hotel info and reviews come from third-party sources.