Indulge in massages, body treatments, and facials at the spa. Relax in the indoor pool, sauna, or fitness center for ultimate rejuvenation.
Culinary Delights
Savor delectable meals at the hotel's restaurant, ヘイフンテラス, or grab a quick bite at the coffee shops. Enjoy drinks at the bar/lounge and avail of 24-hour room service.
Event Spaces and Amenities
With 3132 square feet of event space, the hotel is ideal for conferences and meetings. Take advantage of complimentary wired internet, limo service, and express check-out for a seamless stay.
Book now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Exceptional service
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Beautiful location
At the hotel
Popular amenities
47 listed
24-hour front desk
Accessible airport shuttle
Accessible shuttle
Airport transportation - pickup (surcharge)
Art gallery on site
Assistive listening devices available
Ballroom
Banquet hall
Braille or raised signage
Breakfast available (surcharge)
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Sauna
Wheelchair-accessible spa
Dining & drinks
Couples/private dining
Food and water bowls
Snack bar/deli
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Fitness facilities
Wheelchair-accessible fitness center
Safety & cleanliness
Multilingual staff
Getting around & access
Elevator
No accessible airport shuttle
No accessible shuttle
Wheelchair accessible
Wheelchair-accessible public washroom
Guest services
Concierge service
Express check-in/check-out
Express check-out
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Conference space
Designated smoking area
Designer stores on site
Free WiFi
Free wired internet
Front entrance ramp
Gift shops or newsstand
Internet access in public areas - high speed
Lifeguard on site
Limo or town car service available
Newspapers in lobby (surcharge)
Porter/bellhop
Shopping on site
Wedding services
Well-lit path to entrance
Review in focus
121 reviews
10/ 10
Great hotel
Jaime · partner · 2025-10-12
The guest experience
9.4out of 10 121 verified reviews
Loved most
Exceptional service
Beautiful location
Worth knowing — Hotel feels a bit tired
How guests scored the stay
Location10.0
The location is unbeatable with access to multiple train stations and restaurants.
Service9.9
The service is exceptional, seamlessly blending warmth and attentiveness.
Overall Experience9.8
A luxurious stay with memorable service, offset by slight wear of the hotel.
Room Quality9.4
Rooms are beautifully designed and reflect comfort and sophistication.
Amenities9.4
Modern amenities, including automated toilets, enhance the guest experience.
Food and Beverage9.4
Food options were amazing, enhancing the overall experience.
Value for Money8.9
Overall value reflects luxury standards but some aspects could be improved.
Cleanliness8.4
Although no specific mention, the hotel feels a bit tired now.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 20 recent stays rated 8+
9.4121 reviews
Guest review
10/10
Jaime · partner · 2025-10-12
“Great hotel”
Guest review
10/10
Jason · family · 2025-10-10
“Walkable - friendly, superb.”
Guest review
8/10
Amber · family · 2025-08-30
“I stayed at The Peninsula Tokyo twice about 10 years ago, and this was my third visit. The location is still unbeatable, but the hotel feels a bit tired now. Service was fine but unremarkable, overall the hotel lacked a distinctive character that sets it apart from other luxury options in Tokyo.”
Guest review
10/10
Jordan · family · 2025-08-28
“Next level, beautiful and elegant accommodations. I would definitely recommend and go back!”
Guest review
10/10
Mark Joseph · partner · 2025-08-27
“Great property and true to the brand. Food options were amazing. ”
Excellent service
10/10
JIAN · 2025-08-23
“The service at The Peninsula Tokyo is truly exceptional—seamlessly blending warmth, attentiveness, and precision. Every staff member seems to anticipate needs before they are spoken, delivering thoughtful gestures that make each moment effortless and memorable. From check-in to dining, the level of care feels both personal and world-class, setting a standard of hospitality that few hotels in the world can match.”
Guest review
10/10
Mark Joseph · partner · 2025-08-21
“The Peninsula Tokyo is pure perfection an elegant haven in the heart of the city. The rooms are beautifully designed, with every detail reflecting comfort and sophistication. What truly makes the experience unforgettable, though, is the staff: warm, gracious, and genuinely dedicated to making every stay seamless. A special thank you to Stephen, whose professionalism and kindness elevated the entire experience. The Peninsula Tokyo sets the gold standard for luxury and hospitality”
Guest review
10/10
Zinovia · family · 2025-08-10
“One of the best hotels I've stayed at. Service is impeccable. They have thought of EVERYTHING to make guests comfortable.”
Guest review
10/10
sajid · 2025-08-02
“Professionalism”
Better than advertised
10/10
Verified traveler · 2025-07-13
“The hotel is in an awesome location. There is one train station under the hotel, and 3 others within 15 mins walk. There is a mall across the street with good food and great dessert options. There is a street with lots of restaurants about 5 mins away (walking). The room is nicer than in the photos and very modern - who doesn't like an automated toilet seat!? The people working there are so nice. I want to go back again!”
Guest review
10/10
Dora · partner · 2025-07-05
“The location is perfect for shopping”
Guest review
10/10
Christopher · family with children · 2025-07-03
“Excellent hotel. Everything was first class, from the moment they open the door, to the front desk, to the housekeeping, rooms, pool, all was excellent at The Peninsula. ”
Guest review
10/10
David · 2025-07-01
“We had a wonderful stay at the Peninsula Tokyo. The attention to detail is amazing! The staff were very friendly and helpful. Great location and good food.”
Guest review
10/10
Marcus · 2025-06-28
“Staff great ”
Incredible service
10/10
Ximeng · 2025-06-24
“Incredible service ”
Guest review
10/10
Khachatur · 2025-06-23
“Amazing hotel. From service to amenities one of the best hotels I’ve stayed at. ”
Guest review
10/10
Anuj · family · 2025-06-16
“Amazing property and location! Large rooms and bathrooms, walk in closets, amazing property overall with impeccable service. Walking distance to shopping and dining areas in Ginza. Overall just love this property...stayed here multiple times.”
Guest review
10/10
esvanhnelly · family with children · 2025-05-29
“Our stay at The Peninsula exceeded our expectations. The location was perfect — convenient and central — and the level of service was outstanding. Every detail was thoughtfully handled, making our experience both comfortable and memorable. Highly recommended for anyone looking for a luxurious and seamless stay in the citY.”
Guest review
10/10
Jami · 2025-05-26
“A fabulous base for exploring Tokyo. We were traveling as a family and the room was very comfortable for three of us. The staff was amazing. They helped ship luggage and helped us navigate the train. Overall, a great place for families new to Japan.”
Guest review
10/10
Lakshmi · family · 2025-05-24
“An exceptional property - can’t fault it for anything. The room and amenities were beyond excellent and the staff were most courteous and helpful. One of the best hotels that I have stayed in”
