Hotelaholic

Tokyo

TRUNK(HOTEL)CAT STREET

5-31 Jingumae, Shibuya-ku, Tokyo, 150-0001

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Modern and Convenient Accommodation

    Trunk (Hotel) is ideally situated just an 11-minute walk from JR Shibuya Station, offering free WiFi throughout the property. The hotel features a bar, 2 dining options, and a designated smoking area, catering to various guest preferences.

  • Exceptional Services and Facilities

    With a 24-hour front desk providing concierge service and complimentary luggage storage, guests can enjoy a hassle-free stay. The shared garden, terrace, and gift shop on-site offer opportunities for relaxation and souvenir shopping.

  • Comfortable and Well-Equipped Rooms

    Each carpeted room at Trunk (Hotel) is equipped with air conditioning, soundproofing, and a flat-screen TV with satellite channels. Guests can indulge in amenities such as a minibar, free toiletries, and bathrobes, with some units featuring private terraces or balconies for added luxury.

Book your stay at Trunk (Hotel) now to experience a blend of modern comforts and exceptional hospitality.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Trendy ambiance

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport pick up
  • Airport shuttle
  • Bar
  • BBQ facilities
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Key card access
  • Minimarket on site
  • Nightclub/DJ
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

329 reviews
10/ 10
Trendy, well located hotel with a vibe! The location is hard to beat (very close to cool coffee shops, clothing shops, and it’s very well connected). Other highlights included the pillows and shower pressure.
Tessa · couple · 2026-10-14

The guest experience

9.0out of 10
329 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Trendy ambiance
  • Comfortable rooms

Worth knowing — Room size issues · Inconsistent wifi · Noise from events

How guests scored the stay

  • Location9.6

    The hotel location is highly praised, being central and convenient to various attractions.

  • Service9.6

    Staff was consistently described as kind and attentive, enhancing overall guest experience.

  • Overall Experience9.6

    Overall experience was heavily positive, with many mentioning a desire to return.

  • Food and Beverage9.1

    Food offerings were well-received overall, but a specific breakfast complaint was voiced.

  • Amenities9.1

    Amenities were appreciated but drawbacks like the lack of a bathtub or gym were mentioned.

  • Cleanliness8.6

    Room cleanliness was noted positively, though concerns about noise from weddings were raised.

  • Room Quality8.5

    Some rooms were smaller than expected and quality was noted as needing improvement.

  • Value for Money8.0

    Some guests feel the price did not match the value received, especially for room size.

Live guest feedback

Guest reviews

Mixed experiences

43% of 7 recent stays rated 8+

9.0329 reviews
  • Fab

    10/10

    Tessa · couple · 2026-10-14

    “Trendy, well located hotel with a vibe! The location is hard to beat (very close to cool coffee shops, clothing shops, and it’s very well connected). Other highlights included the pillows and shower pressure.”

  • Disappointing

    4/10

    Rebecca · family with children · 2026-10-13

    “Well located”

  • Guest review

    10/10

    Eden · couple · 2026-09-09

    “Super professional, super efficient well well well placed. Not sure it’s of my interest to provide too many compliment as it will be busy on my next arrival smiling face.”

  • Chambre petite, décoration nulle, rapport qualité prix très mauvais, hôtel max 3 étoiles. prix incom

    2/10

    Victor · solo traveller · 2026-08-22

    “emplacement”

  • Moyen

    7/10

    zita · family with children · 2026-08-20

    “L’emplacement est top, calme tout en étant près de rues très animées. La déco est jolie. On avait une très belle terrasse avec notre suite familiale. Ils ont été plutôt arrangeants pour mettre un lit supplémentaire payant. Généreux sur les bouteilles d’eau et produits de toilette.”

  • Too pricy for what it is.

    4/10

    Fabian · extended group · 2026-08-16

    “Very nice neighborhood, and nice lounge and bar.”

  • Guest review

    9/10

    Lauren · family with children · 2026-07-21

    “Super chic and clean, the room was a good size. Drinks at the bar were delicious and breakfast was amazing!”

View all guest reviews

Hotel info and reviews come from third-party sources.