HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation at the Foot of Alatau Mountains
The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate.
Culinary Delights and Sky-High Dining Experience
Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties.
Relaxation and Wellness Retreat
Unwind at the opulent Spa with 4 private rooms, saunas, steam rooms, and an oriental hammam. Perfect for relaxation after exploring the nearby Almaty city centre or hitting the slopes at Shymbulak Ski Resort.
Book your stay at The Ritz-Carlton, Almaty now!
HAPPI HIGHLIGHTS
Exceptional service
Thoughtful surprises
Beautiful views
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Bar
- Barber/beauty shop
- BBQ facilities
- Beauty Services
- Breakfast in the room
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Indoor pool
- Manicure
- Massage services
- Pedicure
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Cooking class
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Cycling
- Fitness center
- Fitness facilities
- Garden
- Golf course
- Hiking
- Outdoor furniture
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Entertainment staff
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Fax/photocopying
- Ironing service
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pets allowed
- Tour desk
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Evening entertainment
- Face masks for guests available
- Free WiFi
- Games room
- Grocery deliveries
- Hammam
- Happy hour
- Key card access
- Live music/performance
- Mobile app for room service
- Nightclub/DJ
- Non-smoking throughout
- Packed lunches
- Room service
- Ski pass vendor
- Ski storage
- Skiing
- Temporary art galleries
- Themed dinner nights
- WiFi available
Review in focus
Очень понравилось работа персонала. Благодаря им, мне дистанционно удалось организовать очень крутой сюрприз для супруга.