HAPPI EXPERIENCE
Luxurious 5-Star Experience in the Heart of Masai Mara
Spectacular Views and Relaxation
Indulge in river views from your room, relax on the terrace, or unwind in the hot tub. The year-round outdoor pool, fitness centre, sauna, and garden offer the perfect blend of luxury and nature.
Culinary Delights and Dining Options
Savor a variety of cuisines at the on-site restaurant, from African to American and French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options. Don't miss the buffet or Full English/Irish breakfast to start your day right.
Wellness and Pampering
Treat yourself to a Turkish bath experience and rejuvenate your senses. Each room is thoughtfully equipped with amenities like a coffee machine, plush bed linen, and a private bathroom for your comfort.
Experience unparalleled luxury at JW Marriott Masai Mara Lodge. Book now for an unforgettable stay!
HAPPI HIGHLIGHTS
Talented and professional staff
Amazing game drives
At the hotel
Popular amenities
- 24-hour security
- Access to health care professionals
- Aerobics
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (free)
- Allergy-free room
- Bar
- BBQ facilities
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Hot tub/Jacuzzi
- Infinity pool
- Massage services
- Outdoor pool
- Sauna
- Spa/wellness center
- Steam room
- Swimming pool
Dining & drinks
- Breakfast in the room
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Outdoor fireplace
- Outdoor furniture
- Sun loungers or beach chairs
- Sun terrace
- Terrace
Rooms & comfort
- CCTV in common areas
- Emergency cord in bathroom
- Hot spring bath
- Lower bathroom sink
- Non-smoking rooms
- Open-air bath
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Entertainment staff
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Shuttle service
- Shuttle service (additional charge)
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Private check-in/check-out
- Tour desk
- Tour/class on local culture
- Walking tours
Services & essentials
- Board games/puzzles
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Evening entertainment
- Face masks for guests available
- Family rooms
- Free WiFi
- Game drives
- Higher level toilet
- Indoor play area
- Key access
- Key card access
- Mobile app for room service
- Non-smoking throughout
- Packed lunches
- Room service
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- WiFi available
Review in focus
When we arrived at the JW Marriott Masai Mara for our 3 night stay we made the quick decision to extend our stay by an extra night before we had even checked in! The property is wonderful, the staff is talented, friendly and professional and the setting is amazing.