Hotelaholic

Nairobi

Best Western Premier Westlands

Karuna Road behind Sarit Centre, Nairobi, 00606

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Best Western Plus Westlands offers modern and comfortable rooms with a range of amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even feature a fully equipped kitchen for added convenience during your stay.

  • Diverse Dining Options

    Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including African, Indian, and Pizza. Special dietary requests can be accommodated, ensuring a delightful dining experience for all guests.

  • Convenient Location and Facilities

    Located near popular attractions and offering services like a fitness centre, free parking, and airport transfers, Best Western Plus Westlands provides the perfect blend of convenience and luxury for your stay in Nairobi.

Book now to experience unparalleled hospitality.

HAPPI HIGHLIGHTS

  • Great customer service

  • Excellent location

  • Nice breakfast

At the hotel

Popular amenities

99 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Bowling
  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Game drives
  • Happy hour
  • Karaoke
  • Key card access
  • Packed lunches
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

1,401 reviews
10/ 10
The room setup and high level cleanliness including availability of various amenities to make you feel at home. The executive suite is just amazing
Makumbi · couple · 2026-10-14

The guest experience

9.4out of 10
1401 verified reviews

Loved most

  • Great customer service
  • Excellent location
  • Nice breakfast

Worth knowing — Rooms can be dark · Limited options in restaurant

How guests scored the stay

  • Service10.0

    Great customer service, very attentive staff.

  • Location10.0

    Excellent location next to Sarit Center and malls.

  • Cleanliness9.7

    Hotel is clean and comfortable; generally well-maintained.

  • Overall Experience9.7

    Great overall experience; staff and location standout.

  • Food and Beverage9.4

    Excellent breakfast and rooftop restaurant; some limited options.

  • Room Quality9.0

    Rooms vary in quality; some may be dark but comfortable.

  • Value for Money9.0

    Competitive pricing for the services offered.

  • Amenities8.4

    Basic amenities offered; room-quality varies.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 9 recent stays rated 8+

9.41401 reviews
  • Guest review

    10/10

    Makumbi · couple · 2026-10-14

    “The room setup and high level cleanliness including availability of various amenities to make you feel at home. The executive suite is just amazing”

  • Une belle expérience, avec une literie d’un confort exceptionnel et un excellent petit-déjeuner

    8/10

    manzembe · solo traveller · 2026-09-09

    “J’ai énormément apprécié mon séjour, et ce que j’ai particulièrement aimé, c’est sans aucun doute la literie ! La douceur et le confort étaient exceptionnels. Les draps étaient toujours impeccablement propres et changés quotidiennement, avec une agréable odeur de fraîcheur, ce qui a rendu mes nuits très agréables et paisibles et m’a permis de profiter d’un sommeil de grande qualité tout au long de mon séjour. J’ai également adoré le petit-déjeuner, que j’ai trouvé vraiment très complet : à mon avis, il y avait tout ce qu’il fallait pour bien commencer la journée et être en forme, avec des protéines, des lipides, des fruits et une belle variété de choix. C’était vraiment un plaisir chaque matin ! Enfin, je tiens à souligner la gentillesse et l’attention du personnel d’accueil et de la conciergerie. Tout le personnel était très agréable, mais je souhaite particulièrement mentionner Philomène, qui a été d’une gentillesse remarquable, très attentionnée et toujours aux petits soins. Une très belle expérience dans l’ensemble, avec beaucoup de confort, un excellent petit-déjeuner et un personnel aux petits soins. Je reviendrai avec grand plaisir !”

  • Excellence in everything

    10/10

    Manoj · solo traveller · 2026-09-07

    “Superb staff and location”

  • Perfect for what I needed - quick stop overnight, everything worked. Staff helpful, food quality good.

    8/10

    Duncan · solo traveller · 2026-09-04

    “Great bedroom facilities. Good location for my meeting in Spring Valley the next day. Price was better than Crowne Plaza and similar places.”

  • It was amazing

    10/10

    Beverly · couple · 2026-08-30

    “Restaurant on the 11th floor”

  • Guest review

    10/10

    Rahel · solo traveller · 2026-08-29

    “I feel like home 👌 I truly enjoyed my stay and would definitely recommend this hotel to anyone looking for a comfortable, relaxing, and enjoyable experience. I would happily stay here again!”

  • Estancia perfecta para quedarse en Westlands

    9/10

    lboschpe · solo traveller · 2026-08-27

    “La habitación era muy espaciosa y la limpieza excelente. Tenia mucha seguridad y aún estando en el barrio de Westlands se agradece mucho, nos dio mucha tranquilidad. El desayuno rico y variado y además nos dejaron hacer eral breakfast. El personal amable y complaciente. La cama comodisima y está muy bien aislado. Se llega genial desde el aeropuerto y en la terraza tienen un restaurante excelente de comida asiática y con buenos cocktails.”

  • Guest review

    9/10

    Mistere · solo traveller · 2026-08-24

    “I liked everything the staff were so nice and very friendly. They made our stay very easy, and comfortable. Amenities, cleaness, next to sarit mall in walking distance, walkable area, and it is a beautiful Hotel. Indeed preimer. It was our first time trying best western and we are so glad we did. The beds were so comfy, i was planning to ask for there pillows to take with me, 😁 i forgot.”

  • Wonderful stay!

    10/10

    LEAH · solo traveller · 2026-08-13

    “Loved this hotel! It was so nice and clean, the staff were very attentive, and the location was amazing. Close walking distance to Sarit.”

Hotel info and reviews come from third-party sources.