Boasting a fitness centre and an outdoor swimming pool, Four Points By Sheraton Nairobi Hurlingham offers a luxurious stay in Nairobi. Guests can relax by the heated pool or indulge in a round of golf at the nearby Royal Nairobi Golf Club.
Culinary Delights
Enjoy a delightful culinary experience at the on-site restaurant, serving Middle Eastern cuisine with vegetarian options. Start your day with a continental or buffet breakfast to fuel your adventures in the city.
Exceptional Service
With multilingual staff available 24/7 at the front desk, you can expect exceptional service throughout your stay. Explore nearby attractions like the Kenyatta International Conference Centre and Shifteye Gallery with ease.
Experience luxury and comfort at Four Points By Sheraton Nairobi Hurlingham. Book now for an unforgettable stay!
✦HAPPI HIGHLIGHTS
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Supportive staff
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Clean rooms
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Great food
At the hotel
Popular amenities
83 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
Airport shuttle
Airport shuttle (additional charge)
Bar
Breakfast in the room
Broadcast Live sport events
Business center
View all amenities
Pools & wellness
Fitness/spa locker rooms
Outdoor pool
Swimming pool
Dining & drinks
Coffee Shop on site
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Fitness & outdoors
Fitness center
Fitness facilities
Golf course
Personal trainer
Sun loungers or beach chairs
Sun terrace
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Entertainment staff
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Tour desk
Services & essentials
Car hire
Daily housekeeping
Designated smoking area
Evening entertainment
Free WiFi
Game drives
Happy hour
Key access
Key card access
Live music/performance
Nightclub/DJ
Non-smoking throughout
Packed lunches
Room service
Sun umbrellas
Themed dinner nights
WiFi available
Review in focus
371 reviews
10/ 10
Staff were absolutely Amazing, and always greeting me!
sarah said · extended group · 2026-10-15
The guest experience
9.0out of 10 371 verified reviews
Loved most
Supportive staff
Clean rooms
Great food
Safe location
Worth knowing — Billing issues · Air conditioning problems
How guests scored the stay
Service9.6
Staff were amazing, very supportive and friendly.
Location9.2
Felt very safe and conveniently located for travel.
Cleanliness9.1
Rooms were clean and well-maintained.
Food and Beverage9.1
Restaurant was great; dining experience was memorable.
Amenities9.1
Great rooftop pool and accommodating facilities.
Overall Experience9.1
A fantastic overall experience, highly recommended.
Room Quality8.6
Comfortable rooms; some mentioned slight tiredness.
Value for Money8.1
Generally cost-friendly, but be cautious of billing issues.
Live guest feedback
Guest reviews
Mixed experiences
81% of 16 recent stays rated 8+
9.0371 reviews
Amazing stay!
10/10
sarah said · extended group · 2026-10-15
“Staff were absolutely Amazing, and always greeting me!”
Experience at Four Points Nairobi
7/10
Hatim · solo traveller · 2026-08-28
“The staff were very welcoming and supportive”
Relaxing and enjoyable!
5/10
James · family with children · 2026-08-13
“The staff were genuinely happy serving us,
We loved the food,especially breakfast and the whole service. Team led by;
Stephen ,Roy,Benjamin,,Babu,Eddah,Viviane,Cindy ,Faith,mercy ,Josephine ,Catherine ,Gladys,Beatrice,Margret,E,Enock,Everline ,a lady who was supervisor during breakfast time on our last day with dreadlocks and glasses,”
Loved everything about it
10/10
tinuolaagnesg · Friends getaway · 2026-08-08
“Excellent service I enjoyed every bit of it”
FOURWAYS FOR LUNCH & DRINKS
10/10
sharontX9492HB · Friends getaway · 2026-08-05
“The service was excellent and very friendly. The food & drinks were awesome too.”
Consistent Excellence
10/10
819kevinu · Business · 2026-07-30
“I have used this hotel for my "base" in Nairobi both personally and with groups for several years. I continue to return because of location, safety, comfort and mostly because of consistency in excellent service and hospitality. I give it my highest recommendation again this year after an 8-room group experience.
The restaurants both on main level with verandah dining available and the rooftop option are unique and offer a creative menu. There is a wonderful breakfast buffet with handcrafted specialty Kenyan coffees and a team of personable and professional servers like Benard. Having daily breakfast in the midst of beautiful natural surroundings with the breezes flowing is exceptional.
The front desk and sales people are outstanding including Emeline and Mary. The floor-based housekeeping staff does excellent and thorough work every day including Lucas.
The rooms are comfortable, with excellent showers and top level mattresses on the beds. There is a decent work desk and comfortable chair as well.
I was able to meet the local General Manager and the Marriott Global Account Manager for Sub-Saharan Africa in this stay and told them both of my appreciation for this hotel.
One of our group this visit put it best as we pulled up to the hotel one evening after another long day - "it's good to be home." It's how I feel at this "base" in Nairobi when visiting. I highly recommend it.”
Poor breakfast and noisy rooms
4/10
Emmo100 · Family · 2026-07-27
“Rooms were ok, but room 603 was right below the restaurant so hard to sleep
With chairs being scraped until late on the evening, making a lot of noisy in the room. Meant to be an upgrade, but seems unlikely! Breakfast was not good - avocado on toast was tiny, and just guacamole, not fresh avocado. Staff were friendly, hence the two stars.”
Top Notch.
10/10
495duncano · Family · 2026-07-14
“Some of the most hospitable staff I have seen. The front desk is excellent. This is not the first time I've stayed here before. I will always stay here while in Nairobi.”
The perfect short stay!
10/10
carlaandnick · Family · 2026-07-05
“Lovely welcoming and friendly staff, comfortable rooms and good food!”
Experience
10/10
okashh · Business · 2026-06-14
“I met Evelyn, nelly, Susan and valentine and they are the best
Thank you”
Good service makes food better.
10/10
kelvinn383 · Family · 2026-06-13
“Dined at Mezze. Beautiful ambience, loved my vegetarian meal, my sister says the salmon is to die for. The service, impeccable is the word that comes to mind. We were served by Cindy. She was kind, courteous, witty and helpful! 10/10 for her.”
Overwhelmed by gratitude
10/10
victoriasP6500RC · Couples · 2026-06-05
“A fantastic hotel with exceptional service!My husband and I are overwhelmed by gratitude.The reception team deserves special recognition for their exceptional service. From check-in to check-out, they were professional, courteous, and always ready to assist with a smile. Their warm welcome made us feel at home from the moment we arrived, and they handled every request promptly and efficiently. Their friendliness and dedication to excellent customer service truly enhanced our overall experience.Evelyne was super amazing.The hospitality was outstanding, the housekeeping team kept everything spotless, and the food was absolutely delicious.Thank you so much Chef Roy.
Special gratitude to Mary and Preston for making our day so so so beautiful and for everything about our event flowed easy because of your service.Every member of staff made us feel welcome and valued throughout our stay. We thoroughly enjoyed my experience and would gladly stay here again. Highly recommended!”
Perfect
10/10
robeln97 · Business · 2026-05-25
“Very special and a place to be.”
Comfortable, affordable, friendly
10/10
annawT9423GT · Business · 2026-05-21
“I have stayed at this hotel four times so far for business and personal travel. The staff have always been warm and friendly, the rooms are comfortable and the location is good. Special shout out to Everline and Josephine for exceptional service!”
A Perfect Blend of Comfort and Convenience
10/10
843kennedyl · Business · 2026-05-19
“Location-Excellent location with easy access to key areas in Nairobi. Convenient, secure, and ideal for both business and leisure stays.
Atmosphere-Warm, modern, and very welcoming atmosphere. The ambience is relaxing, classy, and creates a comfortable overall experience.
Rooms-Rooms are spacious, clean, comfortable, and well maintained. The setup is modern and provides everything needed for a pleasant stay.
Value-Great value for money considering the quality of service, facilities, and overall experience offered.
Cleanliness-Exceptional cleanliness standards throughout the hotel, from the rooms to the common areas. Very impressive attention to detail.
Noise Level-Quiet and peaceful environment, allowing for a comfortable and relaxing stay without unnecessary disturbances.
Service-Outstanding customer service from the staff professional, friendly, attentive, and always willing to assist. Shout out to Everlyne, Faith,Kennedy, Valentine, Rachael and Grace, for excellent services .
Amenities-Excellent amenities including reliable Wi-Fi, great dining options, fitness facilities, and overall well-maintained guest services.”
Excellent service
10/10
N2765GKkeithm · Business · 2026-05-19
“Excellent service and top notch accommodation, love how everyone is social and so welcoming especially Jared, Mary, Dismas and waitress Kate they have been a favourite to me personally”
