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Nairobi

Holiday Inn - Nairobi Two Rivers Mall by IHG

Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxury Stay at Holiday Inn Nairobi at Two Rivers

  • Convenient Location

    Nestled in Two Rivers mall, minutes away from the United Nations, and close to shopping hubs like Village Market.

  • Modern Amenities

    Enjoy a relaxing stay with access to a swimming pool, airport shuttle, and free WiFi. Stay active at the fitness centre and benefit from the 24-hour front desk service.

  • Comfortable Rooms

    Unwind in rooms featuring a working table, private bathroom with a bath, and a cozy seating area for your relaxation.

Book your stay at Holiday Inn Nairobi at Two Rivers for a luxurious and convenient experience.

HAPPI HIGHLIGHTS

  • Very clean rooms and well maintained facilities

  • Exceptional, friendly and attentive staff (multiple named staff praised)

  • Excellent breakfast with good variety

At the hotel

Popular amenities

113 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Infinity pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • ATM/cash machine on site
  • BBQ facilities
  • Board games/puzzles
  • Bowling
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Game drives
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Movie nights
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • Vending machine - drinks
  • Water park
  • WiFi available

Review in focus

723 reviews
10/ 10
The staff were all so friendly and helpful. They couldn't do enough and there was always someone available with a smile. We had a fabulous day out arranged by Jonathan. Fantastic breakfast.
Jenni · solo traveller · 2026-10-18

The guest experience

9.6out of 10
723 verified reviews

Loved most

  • Very clean rooms and well maintained facilities
  • Exceptional, friendly and attentive staff (multiple named staff praised)
  • Excellent breakfast with good variety
  • Great location inside a shopping mall and in a safe area
  • Good on-site restaurant with filling portions and happy hour
  • Affordable airport transfers and good value/deals

Worth knowing — No concierge mentioned by one guest · In-room fridge suggested to be pre-stocked for convenience · One guest felt some restaurant food flavors were not to their taste · Location not close to certain places of interest and Nairobi traffic can be an issue

How guests scored the stay

  • Service10.0

    Consistent high praise for staff (Nicholas, Milka, Joyritta, Felix, Nicolas, Edison, Jonathan); described as warm, attentive, and helpful.

  • Overall Experience10.0

    Many guests described wonderful stays, would recommend and return; staff interactions made stays special and memorable.

  • Cleanliness9.9

    Multiple guests reported very clean, well maintained rooms and facilities; cleanliness exceeded expectations.

  • Value for Money9.6

    Guests felt the hotel offered good value — affordable transfers, good restaurant deals, and many would recommend or return.

  • Room Quality9.5

    Rooms described as comfortable, clean and well maintained; minor suggestion about stocking the in-room fridge.

  • Amenities9.4

    Strong breakfast offering, on-site restaurant with good portions and happy hour, affordable airport transfers; small amenity suggestion about fridge stocking.

  • Location9.2

    Excellent location inside a shopping mall in a safe area and convenient for shopping; one guest noted it is not very close to some places of interest and traffic can be an issue.

  • Food and Beverage9.2

    Breakfast repeatedly called excellent and delicious; restaurant and service praised, though one guest found the food flavors not to their personal taste.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

9.6723 reviews
  • Guest review

    10/10

    Jenni · solo traveller · 2026-10-18

    “The staff were all so friendly and helpful. They couldn't do enough and there was always someone available with a smile. We had a fabulous day out arranged by Jonathan. Fantastic breakfast.”

  • For our brief stay (1 night) it was ideal!

    8/10

    Dan · solo traveller · 2026-10-15

    “We arrived late but were still able to order for a simple meal and a drink”

  • I enjoyed my two night stay. The airport shuttle service was great. They waited for me despite my flight delay. The rece

    10/10

    Jesse · couple · 2026-10-13

    “The place is so close to the mall. Very spectacular and the views are amazing.”

  • Guest review

    9/10

    Kesete · couple · 2026-09-18

    “Cleaner and kind staffs”

  • Guest review

    9/10

    Paul · solo traveller · 2026-09-17

    “All the staff are excellent and a testimony to the warm welcome kenya always gives you”

  • Guest review

    8/10

    Andrew · family with children · 2026-09-14

    “Friendly staff and 25% off restaurant and bar as an IHG member. Worth signing up for”

  • Overall we had a very comfortable and good stay and the staff made sure we were happy

    10/10

    Ashvin · couple · 2026-09-12

    “It was clean and the staff were very friendly and welcoming”

  • Guest review

    10/10

    Denuwan · family with children · 2026-09-07

    “During our 4-night stay in early August for the World Youth Scrabble Championship, we had an exceptional experience at the Holiday Inn Nairobi Two Rivers Mall. The location is fantastic, providing both outstanding area security and immediate access to the excellent shopping and dining facilities at Two Rivers Mall. The hotel itself is incredibly comfortable, highlighted by a delicious daily breakfast that provided a perfect, comforting start to our mornings. Every staff member we interacted with was welcoming and attentive, but we want to specifically commend the hotel security team, who consistently went out of their way to assist us in communicating with local taxi drivers. This property offers wonderful peace of mind, great amenities, and unbeatable convenience for any visit to Nairobi.”

View all guest reviews

Hotel info and reviews come from third-party sources.