Hotelaholic

Nairobi

Hyatt Regency Nairobi Westlands

38 MUTHITHI ROAD, Nairobi, 00800

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Hyatt Regency Nairobi Westlands offers elegant rooms with modern amenities, including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature kitchenettes for added convenience.

  • Top-Notch Facilities

    Enjoy a delicious meal at the on-site restaurant, stay active at the fitness centre, or relax in the indoor pool and sauna. The hotel also boasts city views, a sun terrace, and a 24-hour front desk for all your needs.

  • Convenient Location

    Situated near key attractions like Nairobi National Museum and Kenyatta International Conference Centre, this 5-star hotel is the perfect choice for both leisure and business travelers.

Book your stay at Hyatt Regency Nairobi Westlands now to experience luxury and comfort in the heart of Nairobi.

HAPPI HIGHLIGHTS

  • Clean and comfortable rooms

  • Friendly and professional staff

  • Excellent breakfast

At the hotel

Popular amenities

101 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Bar
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Golf course
  • Hiking
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Game drives
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Nightclub/DJ
  • Packed lunches
  • Room service
  • Themed dinner nights
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

204 reviews
10/ 10
Ambiance. Staff. Quality in everything.
Timo · solo traveller · 2026-09-15

The guest experience

9.8out of 10
204 verified reviews

Loved most

  • Clean and comfortable rooms
  • Friendly and professional staff
  • Excellent breakfast

Worth knowing — Some rooms had operational issues · Price noted as high by some guests

How guests scored the stay

  • Service10.0

    Service received high praise with mentions of friendly and professional staff throughout several reviews.

  • Overall Experience10.0

    Overall experience was overwhelmingly positive with many recommending the hotel.

  • Location9.8

    Location was mentioned positively, described as central and convenient.

  • Cleanliness9.8

    Many reviews highlighted the cleanliness of the hotel and the rooms were often described as very clean.

  • Food and Beverage9.8

    Food quality, especially breakfast, was frequently praised across several reviews.

  • Amenities9.8

    Amenities like the gym and swimming pool were appreciated, but some teething issues mentioned.

  • Room Quality9.8

    Rooms generally described as nice size, beautiful, and comfortable.

  • Value for Money9.3

    Value discussed with some concerns regarding pricing, while others felt it matched the quality.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.8204 reviews
  • Probably the best business hotel to stay in Nairobi

    10/10

    Timo · solo traveller · 2026-09-15

    “Ambiance. Staff. Quality in everything.”

  • Comfortable and I will be back.

    9/10

    Emmanuel · family with children · 2026-09-08

    “The apartments are perfect and spacious! I liked the size of the TVs rate to find in Nairobi.”

  • Guest review

    9/10

    Brindan · family with children · 2026-09-03

    “Clean and spacious”

  • Guest review

    10/10

    Annie · solo traveller · 2026-08-24

    “Everything the place is exceptional 👌”

  • Guest review

    9/10

    Gaby · solo traveller · 2026-07-25

    “Personnel agréable”

  • Nice centrally located but expensive 5 star property.. Reception staff need training.

    8/10

    Rahul · family with children · 2026-07-24

    “Central location. Nice 2 bedroom family apartment with lounge area and good views. Reqsted for late checkout by 2 hours and they agreed.”

  • Guest review

    10/10

    Mukesh · solo traveller · 2026-07-21

    “Clean and nice and peacefully hotel. Very good cooperative staff, food is very good”

  • Guest review

    9/10

    Gaby · solo traveller · 2026-07-21

    “Équipe professionnelle Hôtel propre Personnel agréable”

  • Up to standard✅

    10/10

    Abigail · couple · 2026-07-08

    “It was so clean. And the environment was peaceful.”

  • A Fantastic Experience with Hyatt Nairobi

    10/10

    Jelena · family with children · 2026-07-04

    “We had great experience with the team at Hyatt Nairobi. Their professionalism, warm hospitality, and excellent service made our trip truly memorable. We booked several activities through them, including an unforgettable safari to Amboseli National Park. Everything was well organized, seamless, and exceeded our expectations. The team’s attention to detail and commitment to providing an exceptional guest experience made all the difference. I highly recommend Hyatt Nairobi to anyone visiting Kenya and looking for outstanding hospitality and expertly arranged local experiences.”

View all guest reviews

Hotel info and reviews come from third-party sources.