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Nairobi

Mövenpick Hotel & Residences Nairobi

Mkungu Close, Nairobi

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Convenient Location

    Experience the epitome of luxury at Mövenpick Hotel & Residences Nairobi, located in the vibrant area of Westlands. Indulge in the outdoor pool, fitness center, and stunning city views from select rooms.

  • Culinary Delights and International Flair

    Savor a variety of delectable cuisines at our on-site restaurants and bars, offering everything from American to local dishes. Enjoy a hearty breakfast selection and unwind with a refreshing drink in hand.

  • Exceptional Service and Business Amenities

    With multilingual staff available 24/7, personalized service is always at your fingertips. Benefit from our business facilities and let us assist you with tour arrangements.

Book your stay at Mövenpick Hotel & Residences Nairobi for a truly unforgettable experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Game drives
  • Happy hour
  • Key access
  • Key card access
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

386 reviews
10/ 10
Very save hotel, front desk staff helpful and kind, 5 minutes' walk to reach to the mall
Fakhroo · solo traveller · 2026-09-01

The guest experience

8.6out of 10
386 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Dirty pool · Cleanliness issues

How guests scored the stay

  • Location9.3

    Close to malls and different restaurants, making it convenient for guests.

  • Service9.2

    The staff was really friendly and accommodating, providing a welcoming atmosphere.

  • Amenities8.7

    Good amenities with a lovely pool area, despite cleanliness issues.

  • Overall Experience8.7

    The overall stay was enjoyable with great service and location.

  • Value for Money8.7

    Overall reasonable value, though service costs can be high.

  • Food and Beverage8.2

    Breakfast good, but dinner at rooftop restaurant was overrated.

  • Room Quality8.2

    Rooms are well-appointed, but some reviews mentioned the furniture is slightly dated.

  • Cleanliness7.7

    The spa is not clean and unprepared. The pool is not heated and dirty.

Live guest feedback

Guest reviews

Mixed experiences

70% of 10 recent stays rated 8+

8.6386 reviews
  • Guest review

    10/10

    Fakhroo · solo traveller · 2026-09-01

    “Very save hotel, front desk staff helpful and kind, 5 minutes' walk to reach to the mall”

  • It was a fantastic experience

    10/10

    Ayodeji · solo traveller · 2026-08-31

    “The staff were very friendly”

  • Guest review

    10/10

    Rosinemik · solo traveller · 2026-08-22

    “Tout, la chambre , la piscine, le restaurant, la securité surtout”

  • Amazing staff & services

    5/10

    fadi · family with children · 2026-08-21

    “The staff were amazing, and the breakfast was good with a great variety. The location is very central, with coffee shops nearby if you wish to grab something outside the hotel.”

  • Great place to stay with family in Nairobi

    10/10

    Henrique · family with children · 2026-08-18

    “Well located, great amenities and staff”

  • Uncomfortable stay

    4/10

    Kanji Agrawal · solo traveller · 2026-08-16

    “Not good at all only good is the breakfast”

  • Guest review

    10/10

    Kudryashov · solo traveller · 2026-08-11

    “Огромный номер, отличный завтрак”

  • Not too bad

    8/10

    Paul · couple · 2026-08-04

    “The hotel and facilities were superb, as was security Not a great deal to do in the area outside the hotel though and the streets and pavements were shocking”

  • All good, but nothing in the area to do

    10/10

    Paul · couple · 2026-07-23

    “Buffet was nice”

  • Guest review

    7/10

    Dan Brian · couple · 2026-07-10

    “Location”

View all guest reviews

Hotel info and reviews come from third-party sources.