Hotelaholic

Nairobi

PrideInn Westlands Luxury Boutique Hotel

Westlands Road, Westlands, Nairobi

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

  • Exquisite Dining Options

    Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

  • Convenience and Hospitality

    Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

HAPPI HIGHLIGHTS

  • Friendly and professional staff

  • Comfortable and clean rooms

  • Good location

At the hotel

Popular amenities

63 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Barber/beauty shop
View all amenities

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Public transport tickets

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • BBQ facilities
  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Free WiFi
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

642 reviews
9/ 10
The staff were excellent and friendly. I love the smiles and enthusiasm. Right from the reception to the restaurant etc.
Blessing · solo traveller · 2026-10-23

The guest experience

8.8out of 10
642 verified reviews

Loved most

  • Friendly and professional staff
  • Comfortable and clean rooms
  • Good location

Worth knowing — Limited food options · No gym or elevator access

How guests scored the stay

  • Service9.3

    Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.

  • Value for Money9.2

    High-quality experience for a reasonable price, making it a good value overall.

  • Overall Experience9.1

    Overall a very positive stay, with only minor issues.

  • Location8.8

    Great location near attractions, although some guests had to leave the hotel for gym access.

  • Cleanliness8.8

    Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.

  • Amenities8.8

    Amenities are limited, particularly regarding fitness options and restaurant variety.

  • Room Quality8.7

    Rooms are comfortable and well-appointed, providing a pleasant stay.

  • Food and Beverage7.8

    Breakfast is good but lacks variety; lunch and dinner options could improve.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

8.8642 reviews
  • I love my stay at PrideInn Boutique and would love to stay there again. Thanks to the receptionists

    9/10

    Blessing · solo traveller · 2026-10-23

    “The staff were excellent and friendly. I love the smiles and enthusiasm. Right from the reception to the restaurant etc.”

  • descent

    8/10

    Michael · couple · 2026-10-22

    “cleanlyness”

  • Excellent hotel

    8/10

    Ralph · extended group · 2026-10-21

    “Kindly stock either lactose free milk or oat milk for those that have issues with lactose intolerance. And secure parking”

  • Great place to stay in the city

    9/10

    Meaghan · couple · 2026-10-21

    “It’s a great reliable place to stay in the city. It felt very safe and the staff was very nice to us.”

  • Guest review

    9/10

    Zilvinas · couple · 2026-10-20

    “Food in restaurant is amazing”

  • Frustrating stay

    6/10

    Ewa · solo traveller · 2026-10-19

    “The room was very clean and spacious. The hotel is well located near shops and bars. I only ate one meal at the restaurant but it was very good (that’s from the á la carte menu, unfortunately the bufet breakfast was not so good).”

  • Lovely hotel in ideal location

    9/10

    Srushti · couple · 2026-10-18

    “The property was clean and staff super friendly”

  • Perfect hotel with friendly staff

    10/10

    Anne · couple · 2026-10-18

    “Nice and clean hotel. Very friendly and helpful staff. Good food in the hotel’s restaurant.”

  • A great location and wonderful staff who clearly care about doing a good job

    10/10

    Chelsea · extended group · 2026-10-16

    “Convenient, clean, and super friendly staff”

  • Guest review

    9/10

    Edyta · solo traveller · 2026-10-14

    “Dobra lokalizacja. Smacznego sniadanie. Bardzo ladny, przestronny pokoj, zdjęcia odpowiadają rzeczywistości. Przyjazny i kompetentny personel recepcji.”

  • Güzel

    8/10

    Reşit · couple · 2026-10-13

    “Odalar arası ses izolasyonu kötü”

View all guest reviews

Hotel info and reviews come from third-party sources.