Hotelaholic

Nairobi

Radisson Blu Hotel Nairobi Upper Hill

Elgon Rd, Nairobi, 00100

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Recreational Opportunities

    Take advantage of the outdoor pool, spa tub, and sauna for a relaxing stay.

  • Dining and Drinking Options

    Enjoy African cuisine at The Chop House or have 24-hour room service. Unwind at the poolside bar or bar/lounge.

  • Event Spaces and Amenities

    This hotel offers a 24-hour business center, conference center, and complimentary newspapers. Perfect for events with 14 meeting rooms.

Book now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Comfortable Bed

  • Variety in Breakfast

  • Luxurious Ambience

At the hotel

Popular amenities

76 listed
  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible airport shuttle
  • Accessible shuttle
  • Airport transportation - pickup (surcharge)
  • Annual carbon offsets
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Ballroom
View all amenities

Pools & wellness

  • Pool access ramp on site
  • Pool hoist on site
  • Pool sun loungers
  • Sauna
  • Steam room
  • Wheelchair-accessible pool

Dining & drinks

  • Breakfast available (surcharge)
  • Comprehensive food waste policy
  • Couples/private dining
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Reusable tableware only
  • Snack bar/deli
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golfing on site
  • Recycling
  • Terrace
  • Vegetable garden
  • Wheelchair-accessible fitness center

Rooms & comfort

  • Change of towels (on request)

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Bicycle parking available
  • Elevator
  • Free area shuttle
  • Free self parking
  • No accessible airport shuttle
  • No accessible shuttle
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Banquet hall
  • Biodegradable/compostable stirrers
  • Change of bed sheets (on request)
  • Conference center
  • Conference space
  • Double-glazing on all windows
  • Free newspapers in lobby
  • Free WiFi
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • Internet access in public areas - high speed
  • LED light bulbs
  • Living plant wall
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Proposal/romance packages available
  • Reusable cups only
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Well-lit path to entrance

Review in focus

86 reviews
10/ 10
Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.
walter · friends · 2025-10-08

The guest experience

9.0out of 10
86 verified reviews

Loved most

  • Comfortable Bed
  • Variety in Breakfast
  • Luxurious Ambience
  • Professional Staff

Worth knowing — Inedible Room Service · Narrow Beds · Gloomy Room Lighting

How guests scored the stay

  • Service9.8

    All the staff were nice, friendly and professional.

  • Location9.3

    The view at the restaurant is beautiful.

  • Food and Beverage9.3

    The lunch buffet was very nice; the pineapple crumble was heavenly.

  • Amenities9.3

    Breakfast has good variety.

  • Overall Experience9.3

    Overall good experience despite some issues.

  • Cleanliness8.3

    The single beds were very narrow and uncomfortable; poor lighting/room gloomy.

  • Room Quality8.3

    We were shocked at the quality and ambience of the room.

  • Value for Money8.3

    Room service was inedible - lamb chops too salty and fatty.

Live guest feedback

Guest reviews

Mixed experiences

90% of 20 recent stays rated 8+

9.086 reviews
  • Guest review

    10/10

    walter · friends · 2025-10-08

    “Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.”

  • Amazing staff service and comfortable

    10/10

    Kaitlin · 2025-10-06

    “The room was clean and the bed was so comfortable. We experienced amazing service throughout the stay. We also used the spa and it was incredible.”

  • Guest review

    6/10

    Silvia · 2025-10-06

    “Restaurant staff was inattentive and food was meager. The breakfast was poor, especially for the price. Room was nice and clean.”

  • Guest review

    10/10

    Evans · family · 2025-10-05

    “Clean and quiet”

  • Guest review

    10/10

    DeAnna · 2025-09-30

    “Wow! What a hotel! Loved everything about it!”

  • Guest review

    8/10

    Momodou · 2025-09-29

    “Excellent Facilities with professional and friendly staff. Great restaurants! ”

  • Guest review

    8/10

    LIYAN · 2025-09-23

    “Overall good. Bed is comfortable. Breakfast has good variety and the view at restaurant is beautiful. One issue is shower screen which cannot effectively block shower water.”

  • Guest review

    10/10

    Grace · partner · 2025-09-07

    “Modern comfortable hotel. ”

  • Guest review

    2/10

    Verified traveler · 2025-08-18

    “This is a very nice hotel. We underwent a thorough security check at the gate which was very comforting. Inside is very plush and luxurious and the staff were excellent. We were offered hot towels to clean our hands and a refreshing drink of fruit-infused water and fruit were available. We stayed in the executive twin bed room as an upgrade and we were shocked at the quality and ambience of the room. The single beds were very narrow and uncomfortable, more the size of camp beds and not what you would expect in a hotel of this standard. Poor lighting/room gloomy. We ordered room service on the furst night. Room service was inedible - lamb chops too salty and fatty; mixed veg was dripping with salt; mash was lumpy. The lunch buffet was very nice with a wide selection of dishes. The pineapple crumble was so good- heavenly! All the staff were nice, friendly abd professional. ”

  • Guest review

    10/10

    Bridget · family · 2025-07-30

    “I like the food options and the staff are wonderful ”

  • Guest review

    10/10

    Faith · partner · 2025-04-16

    “All good”

  • Guest review

    10/10

    Verified traveler · 2025-04-14

    “Staff were extremely friendly and helpful. Property very nice. Pricing a bit excessive.”

  • Guest review

    10/10

    Obi · 2025-03-11

    “The service at Radisson Blu Upper Hill is impeccable.”

  • Guest review

    10/10

    Godfrey · 2025-02-17

    “Great service, excellent food and wonderful facilities ”

  • Guest review

    10/10

    Ruth · 2025-02-05

    “Was great!”

  • Guest review

    10/10

    Renee · 2025-01-07

    “Great customer service, very quiet, great tour guides and very clean. We had a great stay. Highly recommended.”

  • Guest review

    10/10

    Violet · partner · 2024-12-25

    “The staff was wonderful! Mercy and Janet in reception were patient and prompt in answering our questions. Nicholas was amazing in helping us settle into our room. He went the extra mile to work with the reception desk in getting us a more suitable room because the room we were first assigned smelled of fresh paint. Gabriel, the doorman, was just as helpful. Wilson, the housekeeper, did a magnificent job in cleaning our room and making sure we had a good supply of water and coffee! The staff in the Transportation and Tours Desk expertly arranged for a city tour for us. They assigned the most qualified driver, Jaguar. Jaguar did a fantastic job taking us to landmark spots of the city. He did a good job explaining the history and current situation of many of the places he took us to. I recommend him highly for that kind of tour. We got more than our money's worth. We had breakfast and dinner twice in the hotel restaurant. The buffet for both breakfast and dinner is very good--many delicious items. The dining staff, like the other staff in the hotel were courteous and professional. Overall, Radisson Blu, Upper Hill, is among the best hotels I have ever stayed in; and, being a frequent traveler, I have stayed in many! The property is superbly maintained, and the staff is without a doubt, the best!”

  • Guest review

    10/10

    Violet · partner · 2024-12-25

    “The staff were, as we expected from our previous stay, wonderful. Mercy and Janet at the Reception Desk, Nicholas and Gabriel, and Wilson in Housekeeping. The condition of the property is immaculate! The hotel is definitely of the highest standard. ”

  • Guest review

    10/10

    Jeff · family · 2024-11-15

    “Excellent ”

  • Guest review

    10/10

    James · 2024-11-02

    “Great hotel in quiet area. No local amenities, taxis required to get anywhere. Good pricing and recommended ”

View all guest reviews

Hotel info and reviews come from third-party sources.