Hotelaholic

Nairobi

Sarova Panafric Hotel, Nairobi Upper Hill

Junction of Kenyatta Ave and Valley Rd., Nairobi, 00100

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in individually decorated air-conditioned rooms at Sarova Panafric Hotel, each equipped with modern amenities for a comfortable stay, including satellite TV and a minibar.

  • Culinary Delights

    Savor delectable meals at the Flame Tree Restaurant and Bar, offering a variety of dining options from English breakfast to à la carte menus. The Pool Garden Restaurant also provides a buffet lunch experience for guests to enjoy.

  • Relaxation and Convenience

    Unwind with a massage at Tulia Wellness Beauty & Therapy or explore the curio shop on-site. Take advantage of the business center services and complimentary Wi-Fi during your stay.

Experience Nairobi's charm with a stay at Sarova Panafric Hotel.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Clean and comfortable rooms

At the hotel

Popular amenities

85 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Heated pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Personal trainer

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

782 reviews
8/ 10
The food
Abdullah · solo traveller · 2026-10-18

The guest experience

8.6out of 10
782 verified reviews

Loved most

  • Excellent service
  • Great location
  • Clean and comfortable rooms

Worth knowing — High spa prices · Pool noise from non-guests

How guests scored the stay

  • Service9.1

    Many reviews highlighted the helpfulness and friendliness of the staff.

  • Location9.1

    The location received positive mentions, particularly for its convenience to various services.

  • Room Quality8.6

    Rooms were described as spacious and well-appointed.

  • Amenities8.6

    Amenities like the pool and restaurant were well-received, though some specific criticisms were noted.

  • Food and Beverage8.6

    Breakfast offerings were particularly praised.

  • Overall Experience8.6

    Despite mixed feelings, the overall experience has been positive for most guests.

  • Cleanliness8.3

    Cleanliness was generally positive, but some concerns were raised regarding specific issues.

  • Value for Money8.3

    Value for money was described as fair, but some mentioned prices can be high.

Live guest feedback

Guest reviews

Mixed experiences

67% of 15 recent stays rated 8+

8.6782 reviews
  • Guest review

    8/10

    Abdullah · solo traveller · 2026-10-18

    “The food”

  • Guest review

    5/10

    Hugues · solo traveller · 2026-10-09

    “le petit déjeuner”

  • It was a wonderful stay! I hope to come again

    10/10

    Zach · extended group · 2026-10-07

  • Not great.

    2/10

    Mark · solo traveller · 2026-09-19

    “Undergoing renovation, which was noisy. They/Youshould have told me before traveling or while booking.”

  • Comfortable stay with great service

    8/10

    Katherine · solo traveller · 2026-09-17

    “Staff were extremely helpful when we had to manage the fact that our luggage had not arrived with our flight. We were able to leave instructions for the bags, once delivered, to be stored until our return from our trip to Mount Kenya. The room was comfortable and the location was reasonably convenient for the airport and Nairobi centre. Lovely pool.”

  • Guest review

    5/10

    Jessica · extended group · 2026-09-14

    “a bit cluttered, I didnt eat breakfast because I saw the cockroaches at the bar, on the night we arrived.”

  • Guest review

    6/10

    Nicholas · solo traveller · 2026-09-13

    “the room comfort and location were great.”

  • Amazing hospitality

    10/10

    VanGous · family with children · 2026-09-12

    “The hospitality was amazing and so was the food.”

  • Beautiful, comfortable hotel.

    10/10

    Lou · couple · 2026-09-12

    “V. Good buffet breakfast, Pretty grounds.”

  • Nice place to stay

    10/10

    Busaba · solo traveller · 2026-08-18

    “What I like most is the staff. They are super friendly and courteous. They also are quick to respond to the messages I sent thru booking.com app. The room is nice and clean. Beds are comfortable.”

  • Poor experience

    1/10

    Sondra · family with children · 2026-08-11

    “Beautiful pool”

  • Guest review

    10/10

    Goran · solo traveller · 2026-08-06

    “Everything went smoothly, from check-in, to check-out. Breakfast was amazing, staff really polite. Always my number 1 hotel in Nairobi.”

  • Guest review

    8/10

    Olga Maria · couple · 2026-08-06

    “Conforto”

  • Guest review

    9/10

    Anneke · solo traveller · 2026-08-05

    “The room was spacious and ideal for a work trip. It is also large enough if you travelled with a partner and would accommodate loads of luggage. The hotel is modern and really lovely”

  • My overall experience was great. Kudos to the breakfast team, they were excellent!!

    10/10

    Edward · family with children · 2026-08-02

    “Breakfast was great! The location is also good.”

Hotel info and reviews come from third-party sources.