Hotelaholic

Nairobi

The Zehneria Hotel

10 Karuna Road, Near Sarit Centre, Nairobi

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Zehneria Portico offers elegantly furnished rooms and suites, each equipped with modern amenities such as a flat-screen TV, fully stocked minibar, and air-conditioning. The spacious suites even feature kitchenettes for added convenience.

  • Dining Experience

    Indulge in a culinary journey at the hotel's restaurant, Seasons, which offers a diverse range of Continental, Asian, African, and Oceanic cuisine. After a delicious meal, unwind with cocktails and drinks at the poolside bar.

  • Convenient Location

    Located in the suburb of Westlands, The Zehneria Portico is just 4 km away from Nairobi Central, making it a perfect choice for both leisure and business travelers. Explore nearby attractions like Nairobi Arboretum Park or easily reach Jomo Kenyatta International Airport within 30 minutes by car.

Experience luxury and convenience at The Zehneria Portico - book your stay now!

HAPPI HIGHLIGHTS

  • Helpful staff

  • Good location

At the hotel

Popular amenities

93 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • BBQ facilities
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key access
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

866 reviews
8/ 10
Wonderful staff.... all over
Gordon John · solo traveller · 2026-10-20

The guest experience

9.6out of 10
866 verified reviews

Loved most

  • Helpful staff
  • Good location

Worth knowing — Cleanliness issues · Worn-out amenities

How guests scored the stay

  • Service10.0

    The staff are described as super helpful and responsive to queries, showcasing excellent service.

  • Location10.0

    Multiple reviews highlight the convenient location of the hotel, making it easy to access local attractions.

  • Value for Money10.0

    Most reviews indicated a good value for the price paid, especially in relation to location and service.

  • Overall Experience10.0

    Overall, guests had a generally positive experience, despite some issues with cleanliness and room quality.

  • Amenities9.6

    General comments suggest standard amenities but highlight issues like missing kitchen tools in rooms.

  • Room Quality9.6

    While some rooms were described as comfortable and spacious, there were also mentions of worn-out furnishings and bathroom issues.

  • Food and Beverage9.1

    Food quality is mixed; breakfast had positive mentions but overall satisfaction was lower than expected.

  • Cleanliness8.6

    Several reviews mentioned issues with cleanliness, specifically dirty bathrooms and worn-out towels.

Live guest feedback

Guest reviews

Mixed experiences

40% of 10 recent stays rated 8+

9.6866 reviews
  • Home from home

    8/10

    Gordon John · solo traveller · 2026-10-20

    “Wonderful staff.... all over”

  • I would still recommend this hotel to other people

    8/10

    Iqbal · extended group · 2026-10-18

    “Very good, ask the staff anything they were ready to help you, Very helpful”

  • Quizás tener más equipada la cocina

    10/10

    Patricia · extended group · 2026-10-07

    “Desayuno maravilloso ,frente al centro comercial”

  • Horrible. Rundown.Run Forest Run!!!

    1/10

    Yiftach · solo traveller · 2026-10-07

    “Staff is very pleasant and friendly.That is the only good thing about this rundown property.”

  • Comfortable,friendly and homely

    5/10

    Juliet · couple · 2026-09-17

    “The staff were very helpful and friendly… The GM is a God sent man(a big Thankyou ) Milton our Room man..cheers for the good work,Asante sana for keeping our room together 😉”

  • Très belle expérience à recommander à des proches.

    7/10

    nkoghe · extended group · 2026-09-15

    “L'emplacement, la réaction du personnel face à la problématique des chambres et le sur classement proposé. La disponibilité du personnel à nous faire visiter la ville après notre conférence et la qualité de la nourriture. Il faut également ajouter à cela le confort dans les chambres.”

  • Ottimo personale e posizione. Manutenzione e pulizia da rivedere

    7/10

    Francesco · couple · 2026-09-14

    “Posizione e personale gentile e disponibile”

  • Guest review

    7/10

    Vincent · solo traveller · 2026-09-12

    “Location is okay for business”

  • Westlands Hotel Zehneria

    6/10

    rakesh · solo traveller · 2026-09-10

    “Good staff. Good location”

  • Guest review

    8/10

    Veena Edith · solo traveller · 2026-08-31

    “All the staff were very friendly and welcoming. From the reception to the restaurant to the cleaners and the calmness of the environment. Wycliffe was exceptional 👌.”

View all guest reviews

Hotel info and reviews come from third-party sources.