Hotelaholic

Nairobi

Tribe Hotel, Nairobi, a Member of Design Hotels

Limuru Road, The Village Market, Gigiri, Nairobi, 1333

9.1 Wonderful490 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxury Boutique Hotel in Nairobi

    Luxurious Accommodation:: Enjoy air-conditioned rooms with a complimentary minibar, free WiFi, and extra long beds with mood lighting and floor-to-ceiling mirrors.

  • Wellness & relaxation

    Relaxation and Wellness:: Unwind at the outdoor swimming pool, 24-hour gym, spa with sauna, and 5 beauty treatment rooms.

  • Dining & drinks

    Culinary Delights:: Indulge in an English breakfast buffet, international à la carte options, and local eateries at The Village Market, all while sipping drinks at the swimming pool bar.

Book now and make your Nairobi stay unforgettable.

HAPPI HIGHLIGHTS

  • Exceptional, attentive service and named staff praised

  • Spotless rooms and strong housekeeping

  • Excellent food and standout restaurants

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • BBQ facilities
  • Bowling
  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Minimarket on site
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

490 reviews
9/ 10
We were greeted at the airport by the absolutely fabulous and glamorous Barbra and our lovely driver. Our room was nice and comfortable although to be honest probably not as cool and luxurious as I expected from the photos. And they also left us some cake for our joint 60th birthday which was thoughtful.
Sandra · couple · 2026-09-15

The guest experience

9.1out of 10
490 verified reviews

Loved most

  • Exceptional, attentive service and named staff praised
  • Spotless rooms and strong housekeeping
  • Excellent food and standout restaurants
  • Great central location near village market
  • Attractive design and unique, authentic decor
  • Valued amenities (e.g., VMX access, lounges, Jiko aesthetics)

Worth knowing — Perceived poor value for price by some (room/restaurant expensive) · Limited breakfast selection and pricey restaurant offerings · Occasional small/basic room layout and small bathrooms · Glass-wall bathroom/privacy and noise issues in some rooms · Pool located close to restaurant/dining area (unappealing to some) · Incidents of staff attempting to enter rooms without knocking

How guests scored the stay

  • Service9.8

    Overwhelmingly positive mentions of attentive, friendly staff and named employees (reception, bar, managers); service is a standout strength.

  • Overall Experience9.6

    Overall stays described as delightful and memorable with repeated recommendations; strong cumulative positive sentiment driven by service, food, and ambience.

  • Location9.4

    Several reviews note a central, convenient location and good access to local attractions/markets; location is frequently praised.

  • Food and Beverage9.4

    Food receives many glowing remarks (exceptional meals, top-tier restaurant aesthetics) though a couple noted limited breakfast choices and high prices for dining.

  • Cleanliness9.3

    Multiple guests praised spotless rooms and strong housekeeping; one minor note about a small/basic bathroom but overall cleanliness is consistently highly rated.

  • Amenities9.2

    Strong amenities highlighted (notable restaurants, VMX access, lounges); minor negatives include a pool situated close to dining which some found unappealing.

  • Room Quality8.4

    Mixed feedback: many describe rooms as comfortable and well designed, but a few cite basic rooms at the price point, small bathrooms, and glass-wall bathroom privacy/noise issues.

  • Value for Money7.7

    Mixed signals: several guests felt the price was high for the room/restaurant costs and limited breakfast options, though others explicitly called it great value; net sentiment slightly below target.

Live guest feedback

Guest reviews

Consistent

93% of 15 recent stays rated 8+

9.1490 reviews

  • Nice place to stay and feels very safe being in the diplomatic area

    9/10

    Sandra · couple · 2026-09-15

    “We were greeted at the airport by the absolutely fabulous and glamorous Barbra and our lovely driver. Our room was nice and comfortable although to be honest probably not as cool and luxurious as I expected from the photos. And they also left us some cake for our joint 60th birthday which was thoughtful.”

  • Guest review

    8/10

    Harold · solo traveller · 2026-08-22

    “The quietness And security”

  • sub optimal

    4/10

    vidhya · extended group · 2026-07-16

    “Location was reasonably central and close to village market”

  • Guest review

    10/10

    Loe · couple · 2026-07-15

    “perfect blends contemporary luxury with authentic African character”

  • A delightful stay

    10/10

    Monica · solo traveller · 2026-06-01

    “The staff service, the delicious food, and the cleanliness, the comfort”

  • Ottimo albergo, ideale per chi deve muoversi nell’area di Gigiri. Personale molto premuroso, struttura accogliente e mol

    10/10

    Salvatore · solo traveller · 2026-04-28

    “Tutto curato alla perfezione”

  • En unik opplevelse

    9/10

    Tove · couple · 2026-04-20

    “Fantastisk flott utsmykket hotell , unikt. Personalet var så utrolig fine. Vi ble virkelig godt ivaretatt. Maten var den beste vi hadde spist på vår treukers tur. Min sønn fikk kjøpt både skjorte og dressjakke takket være Brett, som også ga meg en rundtur på hotellet. Varm takk til dere alle.”

  • Pleasent stay

    8/10

    Theo · couple · 2026-04-12

    “Staff at the reception and the restaurant is very friendly. The Room is spacious, clean and evry well designed. Overall the the interior and amenities are aligned with what you may expect from a 5 star hotel.”

  • Fantastic staff and hotel experience

    10/10

    rodneypH8686XO · Business · 2026-03-25

    “The staff consistently make our stay enjoyable, always going above and beyond to make us feel truly welcomed and valued as guests. We’d especially like to recognize Mo at the bar, Doreen, Leah, Janice, and Imelda at the front desk and lounge, as well as Peter and Tony. Special thanks as well to managers Brett and Barbara for their outstanding leadership and hospitality.”

  • Excellent experience 👌

    10/10

    255yaap · Business · 2026-03-19

    “The Tribe was amazing. Cozy and warm with the best staff at your beck and call. I stayed for two weeks and they made my stay extremely comfortable. The customer experience was excellent, from the receptionists to housekeeping, they ensured u had a seamless experience and I thoroughly enjoyed my stay.”

  • A real find! (And overstated in hundreds of hotels)

    10/10

    rvanbeers · Family · 2026-03-18

    “Fantastic stay! Unique hotel, awesome staff, extraordinary food and bar, great location. We had three rooms there for me, my wife and our two adult daughters. The Tribe was the perfect place to be in Nairobi.”

  • Value for money!!!!

    10/10

    FoodieVentures · Solo travel · 2026-03-15

    “Aesthetics @ "Jiko" restaurant is top tier! Cleanliness & Housekeeping too! Free access to VMX was a huge plus! Customer service was THE BEST: Special shoutout to all the kind chieftains who made me feel SO VERY welcome on my birthday weekend (Baraka, Jackie, Brett, Anna), Reservations (Nora), Security (Monica, Linet, Tony, Rogers), restaurant staff (Phillip, Doreen, Winnie), Housekeeping (Felix). Also, Charles & Cornelius! I made sure to remember their names cause their kindness & helpfulness touched my heart! BIG HUG! Such a kind GM as well! 1 tip please: Please add a shade at the parking, our cars are getting torched by the sun. Many thanks for the awesome welcome!”

  • The Best ever

    10/10

    enyondo · Business · 2026-03-15

    “This is by far the best hotel I have stayed in. From the moment I arrived, the hospitality was exceptional. The rooms were spotless, comfortable, and well equipped. The staff were extremely friendly and attentive, making sure that everything was perfect throughout my stay. I had a truly pleasant experience and I will definitely visit again in the near future without any hesitation.”

  • It was fantastic and we‘ll be back

    9/10

    Sarah · family with children · 2026-03-15

    “The location, the design and the staff”

  • Repeat traveller to NBO

    10/10

    600fauziat · Business · 2026-03-14

    “Beautiful hotel and very friendly and accommodating staff. They even made adjustments to breakfast service for Ramadan. Highly recommend the hotel and location.”

View all guest reviews

Hotel info and reviews come from third-party sources.