HAPPI EXPERIENCE
The stay, in detail
Luxurious Dining Options
Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.
Relaxation and Recreation
Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.
Elegant Rooms with Scenic Views
Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.
Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.
HAPPI HIGHLIGHTS
Friendly staff
Great location
Family-friendly amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Air conditioning
- Babysitting/child services
- Bar
- BBQ facilities
- Beach
- Beachfront
- Board games/puzzles
View all amenities
Pools & wellness
- Fence around pool
- Fitness/spa locker rooms
- Indoor pool
- Infinity pool
- Kids' pool
- Massage services
- Outdoor pool
- Pool with view
- Sauna
- Spa/wellness center
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Mini golf
- Personal trainer
- Sun terrace
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Water sport facilities on site
- Yoga classes
Rooms & comfort
- CCTV in common areas
- Emergency cord in bathroom
- Hot spring bath
- Lower bathroom sink
- Non-smoking rooms
- Shared lounge/TV area
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Entertainment staff
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Private parking
- Street parking
- Valet parking
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Ironing service
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Private check-in/check-out
- Tour desk
Services & essentials
- Business center
- Canoeing
- Car hire
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Diving
- Face masks for guests available
- Family rooms
- Fishing
- Free WiFi
- Happy hour
- Indoor play area
- Key card access
- Live music/performance
- Minimarket on site
- Mobile app for room service
- Packed lunches
- Room service
- Shallow end
- Snorkelling
- Themed dinner nights
- Toilet with grab rails
- Water park
- WiFi available
Review in focus
2,794 reviews
10/ 10
I had such a lovely stay with my husband and 11 months baby! We were upgraded to a suite which was a lovely surprise when we arrived late at night. The room was super comfortable, they even supplied a baby bath, cot and steriliser with us asking. Staff couldn’t have been more helpful. Our baby loved splashing in the pool and playing the private beach, there was even a playroom for her to play in when it was hot in the day. Breakfast was delicious with lots of choice. There’s a private marina to go into the marine park and also reformers in the gym. There is construction going on, but we didn’t notice it at all form our room, breakfast or the pool.