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Batu Ferringhi · Pulau Pinang

Shangri-La Golden Sands, Penang

Jalan Batu Feringgi, Batu Ferringhi, Pulau Pinang, 11100

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Outdoor Pools and Mini Waterpark:: Enjoy the sunny weather at the outdoor pools and mini waterpark with two slides and a whirlpool, all set in beautifully landscaped grounds.

  • Rooms & comfort

    Room Amenities:: Relax in comfort with DVD players, flat-screen TVs, and a pillow menu in all rooms, offering views of either tropical greenery or the ocean from over-sized windows.

  • Dining & drinks

    Activities and Dining:: Experience a range of activities from the adventure zone to the tennis courts and fitness centre. Indulge in international buffet spreads at the café overlooking the tropical garden.

To book your stay at Shangri-La Golden Sands, Penang and experience the perfect beach getaway, visit our website now!

HAPPI HIGHLIGHTS

  • Great for families

  • Nice pool

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Kids' pool
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun loungers or beach chairs
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Daily housekeeping
  • Electric vehicle charging station
  • Free WiFi
  • Games room
  • Indoor play area
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Water slide
  • WiFi available

Review in focus

7,158 reviews
6/ 10
The location, view and the staff are good
Sagayadass · family with children · 2026-10-24

The guest experience

8.3out of 10
7158 verified reviews

Loved most

  • Great for families
  • Nice pool

Worth knowing — Room cleanliness issues · Staff training problems

How guests scored the stay

  • Service9.0

    Exceptional service, staff were very nice and attentive.

  • Location8.5

    Pretty location with nice pool; beachfront location.

  • Food and Beverage8.5

    Breakfast selection was good; the BBQ was nice.

  • Amenities8.5

    Great for families; nice pool, good breakfast options.

  • Overall Experience8.5

    In general, this is a good hotel; had a marvellous stay.

  • Value for Money8.5

    Standard quality for this hotel tier.

  • Cleanliness7.5

    Room feels old; sofas in the room don’t feel clean.

  • Room Quality7.5

    Rooms are a little old and tired, furnishings seem dusty.

Live guest feedback

Guest reviews

Consistent

67% of 9 recent stays rated 8+

8.37158 reviews
  • Ok ok only

    6/10

    Sagayadass · family with children · 2026-10-24

    “The location, view and the staff are good”

  • Guest review

    7/10

    LING FOONG · couple · 2026-10-23

    “The staff very polite and friendly, especially the cleaner. Overall good for me.”

  • good

    6/10

    Marina · family with children · 2026-10-23

    “games”

  • Guest review

    10/10

    Mohammad Sheqal bin mohd zaki · family with children · 2026-10-23

    “👍🏻”

  • Guest review

    10/10

    Margit · family with children · 2026-10-22

    “Die gepflegte Gartenlandschaft mit den Pools und das freundliche Personal.”

  • Nice location and stay, very relaxing

    8/10

    Jenny · couple · 2026-10-20

    “We stayed for 4 nights. Booked with breakfast included - had a decent & tasty selection of food items, nice view of the water. Room was great size for 2 people, had TV + fridge + table. Bathroom could have been a bit cleaner, in particular the toilet (hinges where you open + close toilet lid). Staff were friendly + helpful at all hours (we took the golf cart to and from Golden Sands to Rasa Sayang and the drivers were always friendly). Good night markets (outdoor food court - Long Beach Kopitiam / Food Court) close to hotel, didn't buy anything from other markets (souvenirs, clothes). Close walk to Macca's/Family Mart. 30 mins drive to George town”

  • Beautiful location and people

    8/10

    Hoani · family with children · 2026-10-20

  • Guest review

    8/10

    FATIN ZULAIKA · solo traveller · 2026-10-18

    “i like how kid's friendly this hotel is till my son don't want to go back”

  • Perfect

    10/10

    harun · couple · 2026-10-17

    “Environment nice”

Hotel info and reviews come from third-party sources.