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Batu Ferringhi · Pulau Pinang

Shangri-La Rasa Sayang, Penang

Jalan Batu Feringgi, Batu Ferringhi, Pulau Pinang, 11100

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Serene Ambiance

    Surrounded by lush tropical gardens, Shangri-La Rasa Sayang, Penang offers spacious rooms with stunning views of Batu Feringgi Beach. The elegant decor with wooden carvings and colorful fabrics adds to the charm of the property.

  • Recreational Activities and Wellness Facilities

    Guests can indulge in a variety of activities such as golf (temporarily closed), an Eco Centre, Adventure Zone, and a pampering session at CHI, The Spa. A well-equipped gym, swimming pools, and yoga pavilion provide ample relaxation options.

  • Culinary Delights and Dining Options

    From European delicacies with garden views at Feringgi Grill to authentic local dishes at The Spice Market Café, the hotel offers a diverse culinary experience. Complete your evening with a selection of wines and cigars or grab some delicious take-away treats from Rasa Deli.

Book your stay now at Shangri-La Rasa Sayang, Penang for a memorable tropical getaway.

HAPPI HIGHLIGHTS

  • Lovely staff

  • Spacious property

  • Peaceful ambiance

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
  • Beauty Services
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun terrace
  • Tennis court
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

2,705 reviews
10/ 10
great location, excellent customer service and hospitality….
stuart · extended group · 2026-10-20

The guest experience

8.7out of 10
2705 verified reviews

Loved most

  • Lovely staff
  • Spacious property
  • Peaceful ambiance

Worth knowing — Poor beach condition · Inadequate pool loungers · Food quality issues

How guests scored the stay

  • Location9.5

    The hotel's location was generally appreciated, contributing to a peaceful experience.

  • Service9.3

    Staff were described as lovely and helpful, with good service overall.

  • Overall Experience9.0

    Overall a nice stay, but marred by certain negative aspects.

  • Room Quality8.9

    Rooms described as spacious and comfortable, though some mentioned the need for refurbishment.

  • Cleanliness8.5

    Some issues with cleanliness noted, such as unpleasant smells in bedding.

  • Amenities8.5

    Amenities were adequate; however, more sun loungers and umbrellas were needed at the pool.

  • Food and Beverage8.0

    Breakfast quality has deteriorated; some dining experiences did not meet expectations.

  • Value for Money7.9

    Concerns about high prices in relation to the beach quality and breakfast standards.

Live guest feedback

Guest reviews

Consistent

88% of 8 recent stays rated 8+

8.72705 reviews
  • Guest review

    10/10

    stuart · extended group · 2026-10-20

    “great location, excellent customer service and hospitality….”

  • Perfect retreat from the world

    10/10

    Charlotte · solo traveller · 2026-10-16

    “Gorgeous hotel in a beautiful place”

  • We found the staff wonderful and engaging. We thank them for a great stay.

    9/10

    Andrew · couple · 2026-10-16

    “We think the bathroom features were very good for mature travellers”

  • Pleasant but disappointing food offers.

    6/10

    Roslynne · extended group · 2026-09-17

    “Staff very friendly, Beautifully maintained gardens and large pool area. Well sized garden view room with balcony and generous bathroom.”

  • Guest review

    10/10

    Siti Norizan · family with children · 2026-09-14

    “The hospitality”

  • Had a wonderful family stay at Shangri-La Rasa Sayang!

    9/10

    Noor Azziyah · family with children · 2026-09-14

    “The resort has such a beautiful and peaceful atmosphere, with lush gardens and a lovely beachfront setting. Our stay was comfortable and relaxing, and we really enjoyed the overall ambience. The staff were warm, friendly and attentive throughout our stay, making us feel very well taken care of. The breakfast was also delicious with plenty of choices for the whole family. A beautiful resort for some quality family time and a relaxing escape. Definitely one of our favourite stays in Penang and we’d love to come back!”

  • Séjour extrêmement agréable

    10/10

    AZIZ · extended group · 2026-09-12

    “TOUT était parfait”

  • Guest review

    10/10

    Afiqah Natasha · extended group · 2026-09-09

    “We had a wonderful experience at the hotel! All the staff were extremely welcoming, friendly, and helpful throughout our stay. From the smooth check-in process to the excellent buggy service, everything was handled with great care and efficiency. The staff were always ready to assist and made us feel comfortable and well taken care of. Their warm hospitality truly made our stay even more enjoyable. Overall, a fantastic experience, and we would definitely be happy to return. Highly recommended! ⭐⭐⭐⭐⭐”

View all guest reviews

Hotel info and reviews come from third-party sources.