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George Town · Pulau Pinang

23 Love Lane Hotel

23 Love Lane, George Town, Pulau Pinang

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Wellness & relaxation

    Classic Charm:: Set in a restored building, 23 Love Lane Hotel is a charming boutique-style property in George Town, Penang. Classic Charm: Featuring cosy rooms with teak furniture and local artwork. Relaxation: Guests can unwind with a massage and access babysitting services. Convenient Amenities: Enjoy free Wi-Fi, heated showers, and cable TV in each room.

Book now to experience a memorable stay at Love Lane Hotel.

HAPPI HIGHLIGHTS

  • Great location

  • Exceptional staff

  • Unique atmosphere

At the hotel

Popular amenities

40 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Board games/puzzles
  • CCTV in common areas
  • CCTV outside property
  • Concierge service
  • Cycling
View all amenities

Dining & drinks

  • Restaurant
  • Special diet menus - on request

Fitness & outdoors

  • Garden
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Indoor play area
  • Key access
  • Toilet with grab rails
  • WiFi available

Review in focus

222 reviews
9/ 10
The location, the hosts and the property were phenomenal. We were very glad to have booked this stay. It was cosy, quiet, quaint and comfortable. The breakfast and high tea were also scrumptious. The best part was that it was close to the street food carts and a number of great cafes, shops and bars. We were able to see a lot on foot. The cats on the property were a bonus.
Malini · couple · 2026-10-07

The guest experience

8.9out of 10
222 verified reviews

Loved most

  • Great location
  • Exceptional staff
  • Unique atmosphere
  • Lovely food options

Worth knowing — Cleanliness issues · Limited parking options

How guests scored the stay

  • Service9.3

    Many guests praised the staff as friendly and helpful across several reviews.

  • Location9.3

    The hotel is centrally located and appreciated for its close proximity to various attractions.

  • Food and Beverage9.3

    Guests thoroughly enjoyed the breakfast and unique local food offerings.

  • Overall Experience9.3

    Most guests left with a positive impression and expressed a desire to return.

  • Amenities8.8

    Amenities like tea service and comfortable outdoor space were enjoyed by guests.

  • Value for Money8.8

    Overall a good value given the accommodations and amenities provided.

  • Room Quality8.3

    Rooms are generally well-designed and cozy, but there were mentions of issues like poor lighting.

  • Cleanliness7.8

    Unfortunately, some guests reported issues with room cleanliness, indicating areas needing better maintenance.

Live guest feedback

Guest reviews

Consistent

94% of 16 recent stays rated 8+

8.9222 reviews
  • A quaint space to wind down and enjoy life a little

    9/10

    Malini · couple · 2026-10-07

    “The location, the hosts and the property were phenomenal. We were very glad to have booked this stay. It was cosy, quiet, quaint and comfortable. The breakfast and high tea were also scrumptious. The best part was that it was close to the street food carts and a number of great cafes, shops and bars. We were able to see a lot on foot. The cats on the property were a bonus.”

  • Guest review

    10/10

    Chong Wee · solo traveller · 2026-09-12

    “Friendly staff, resident cat (Orange) and the ‘homey’ feel. Gives you a glimpse of how the upper middle class families then lived and raised their families”

  • Hôtel plein de charme, magnifiquement décoré, idéalement situé et avec un personnel aux petits soins

    8/10

    Aurélie · couple · 2026-09-12

    “Un véritable coup de cœur pour le 23 Love Lane ! Cet hôtel a un charme fou et possède une atmosphère unique, avec une décoration absolument magnifique et particulièrement soignée dans les moindres détails. L’emplacement est idéal pour découvrir George Town, tout peut facilement se faire à pied depuis l’hôtel. Le personnel est adorable, attentionné et véritablement aux petits soins, ce qui rend le séjour encore plus agréable. Nous avons adoré l’ambiance, le caractère et l’élégance de cet établissement. Une très belle adresse, pleine de charme, que nous recommandons sans hésiter !”

  • Amazing location. Sal and her team were fantastic. Highly recommend

    10/10

    Helen · couple · 2026-09-02

    “Location, style, cleanliness and lovely staff”

  • Guest review

    8/10

    Fouad · solo traveller · 2026-08-30

    “Emplacement lieu décoration calme”

  • Wonderful stay!!

    10/10

    Ruby · extended group · 2026-08-25

    “Loved it! Very quiet, calm, and it truly feels like home. All the staff are friendly and helpful, making you feel very welcome and comfortable throughout your stay. They are always ready to assist whenever you need them. There is also evening tea served throughout your stay, accompanied by local delicacies, which is such a lovely touch. A special shout-out to Zaini! She is super friendly and always checks on us to make sure we are comfortable and have everything we need. The restaurant is also worth trying. They serve one of the best steaks — juicy, tender and delicious! The mushroom soup was excellent too. I only hope they can offer a little more variety in their main courses. Overall, a lovely and peaceful stay with warm hospitality, good food, and a real home-away-from-home feeling.”

  • Might get something better elsewhere in Georgetown

    7/10

    baoning · extended group · 2026-08-18

    “It’s a unique setup of this hotel, converted from a household setup into hotels. Historical feel”

  • A beautiful homely feeling with so much character and charm in an amazing location

    10/10

    Anna · family with children · 2026-07-17

    “So much heritage charm, a beautiful relaxing haven after a day of sweaty exploring. Huge bathrooms, great art and decor. Staff very helpful and friendly. Second time staying at 23 LoveLane and would definitely stay again”

  • ゆったりくつろぐのに最適でした!

    8/10

    rikako · couple · 2026-07-10

    “ロビーやライブラリーなどのフリースペースがどこも居心地よく、素敵でした。2匹の猫に癒されました。”

  • Guest review

    10/10

    Josiah · solo traveller · 2026-07-10

    “What a wonderful place to stay and everyone was so welcoming, friendly and great to be around. Thank you for the memories that will carry me until the next time we see each other again”

  • Come to this hotel, you will love it

    10/10

    Paul · couple · 2026-06-27

    “Everything - so welcoming, the staff could not fault them, kind, warm, cheerful and very attentive.”

  • Impeccable stay!

    10/10

    Eirini · solo traveller · 2026-06-24

    “Amazing stay! The rooms are beautiful and big, the furniture is beautiful, the beds were comfortable, the common areas were equally beautiful and the breakfast was also very good (and at a comfortable time!). If we are ever in Penang again, for sure we'll stay here again! All the staff and the hostess were lovely and helpful too!”

  • Sal was the supreme hostess, we could not have asked for a better welcome to Penang. Ideal location, Muntri Suite exceed

    10/10

    Helen · couple · 2026-05-22

    “Quaint, old world charm, decor and the staff were outstanding, could not have done more to make us feel welcome.”

  • Perfect Penang location for sightseeing

    10/10

    Alan · couple · 2026-05-20

    “Perfect location to walk around Penang, just off a main road. The bohemian vibe of the decor in rooms and lounge complements the Penang atmosphere. Thank you especially to Sal who was a great help with a small problem and her colleagues in the reception team whose friendly helpful attitude was lovely. If you fancy a perfectly cooked steak then try the restaurant.”

  • Lovely start in a heritage listed boutique hotel

    8/10

    Tanya · couple · 2026-05-13

    “Quiet and beautiful property. Lovely staff and great location.”

  • Would stay again

    10/10

    Megan · couple · 2026-05-07

    “Beautiful place, really pretty and gives tranquil vibes. Staff incredibly friendly. Breakfast was basic but not bad, but nice to have the option if it's included anyway. Also very friendly cats who enjoy a pat if you see them lounging around. Rooms were large and very comfortable. Room had AC and fan so kept cool easily without feeling stuffy. Close to hawker centres, restaurants and convenience stores, but far enough away that it's quiet at night. Walkable or cheap grab to most places.”

View all guest reviews

Hotel info and reviews come from third-party sources.