Hotelaholic

George Town · Pulau Pinang

Areca Hotel Penang

No. 5, Jalan Khoo Sian Ewe, George Town, Pulau Pinang, 10050

8.8 Excellent2049 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Central Location in George Town

    Explore the UNESCO World Heritage Site of George Town right outside your doorstep at Areca Hotel Penang. Discover nearby attractions such as the Upside Down Museum and Penang Heritage Gallery.

  • Comfortable and Well-Equipped Rooms

    Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV and private bathroom. Upgrade to rooms with a cozy patio for a touch of luxury during your stay.

  • Dining Experience

    Indulge in European cuisine at the hotel's in-house restaurant or start your day with a delicious continental breakfast. Don't miss out on the famous Penang Road Teochew Chendul during your stay.

Book now for an unforgettable Penang getaway.

HAPPI HIGHLIGHTS

  • Friendly and helpful staff

  • Great location near attractions

  • Comfortable and spacious rooms

At the hotel

Popular amenities

35 listed
  • 24-hour front desk
  • Air conditioning
  • Board games/puzzles
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Face masks for guests available
  • Family rooms
  • Fire extinguishers
  • First aid kit available
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Garden

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Street parking

Guest services

  • Kids' club
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Free WiFi
  • Indoor play area
  • Key card access
  • Non-smoking throughout
  • WiFi available

Review in focus

2,049 reviews
8/ 10
Hotel hat eine sehr gute Lage. Heritage Zimmer war sehr groß und gut eingerichtet. Alles sauber.
Christian · couple · 2026-10-19

The guest experience

8.8out of 10
2049 verified reviews

Loved most

  • Friendly and helpful staff
  • Great location near attractions
  • Comfortable and spacious rooms

Worth knowing — Housekeeping inconsistencies · Soundproofing issues in rooms

How guests scored the stay

  • Location9.3

    Multiple reviews highlighted the hotel's great location near main attractions.

  • Service9.2

    Staff were frequently described as friendly and helpful.

  • Overall Experience9.2

    Overall stay experience was positive as noted in various reviews.

  • Food and Beverage8.8

    Breakfast was well-received, but absence of specific negative feedback reduces score lower than perfect.

  • Amenities8.8

    Amenities like the afternoon tea were positively received; however, some issues with fixtures were noted.

  • Room Quality8.7

    Many comments praised rooms for their comfort and spaciousness, though some noted soundproofing issues.

  • Cleanliness8.3

    Some reviews indicated cleanliness was an issue, particularly in the context of housekeeping not always replacing items.

  • Value for Money8.2

    General sentiment about value is positive, but not all amenities were perfectly executed, affecting perceived value.

Live guest feedback

Guest reviews

Consistent

88% of 8 recent stays rated 8+

8.82049 reviews

  • Gutes Hotel in guter Lage. Großes Zimmer, aber leider ohne Fenster.

    8/10

    Christian · couple · 2026-10-19

    “Hotel hat eine sehr gute Lage. Heritage Zimmer war sehr groß und gut eingerichtet. Alles sauber.”

  • Guest review

    10/10

    Marguerite · solo traveller · 2026-10-18

    “Chambre confortable, personnel très agréable et petit déjeuner très bon ! L'hôtel est très bien placé pour aller visiter les jetties, Armenian street et pour manger dans les hawker qui sont a 10 minutes a pied”

  • Elegante y espacioso. Muy bien situado

    9/10

    José Fernando · couple · 2026-10-18

    “Un edificio espectacular, elegante, con un mobiliario y decoración digno de admiración. El té de la tarde es un gesto de cortesía que añade un valor añadido a la estancia El personal amabilísimo , paciente y cuando le planteamos un pequeño inconveniente imprevisto lo solucionaron rápido siempre estando atentos”

  • A great stay

    9/10

    Rosita · couple · 2026-10-18

    “Location is great and is near to many food joints. Room is clean and bed is comfortable. Snacks for tea provided to guests…a nice gesture. Friendly staff.”

  • Guest review

    10/10

    lydie · solo traveller · 2026-10-14

    “L'hôtel est très bien situé pour se déplacer dans la vieille ville à pied et à 2 pas des bus. Hôtel très propre avec un personnel adorable et au petits soins. Nous avons apprécié le petit déjeuner et la collation au tea time. Nous avons même prolongé le séjour.”

  • Would definitely go again if I want a city escape.

    7/10

    Hasseenah · couple · 2026-10-12

    “Location is superb. The good eateries that we wanted to go are all within walking distance. They gave me free upgrade since the water pump in my designated room was not working. Thanks. Rooms were clean and as expected. We book 6 or 7 rooms, can't remember exactly. No complaints”

  • Guest review

    10/10

    Lisa · family with children · 2026-10-11

    “The staff were fabulous . Nothing was too much trouble . They were so polite , respectful and helpful . Highly recommend this wonderful hotel .”

  • Guest review

    8/10

    Majorie · solo traveller · 2026-10-07

    “Friendly staff”

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Hotel info and reviews come from third-party sources.