Hotelaholic

George Town · Pulau Pinang

Cititel Penang

66 Jalan Penang, George Town, Pulau Pinang, 10000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location

    Situated in the heart of George Town, guests can easily explore the UNESCO World Heritage Site and nearby attractions like Chinatown and Fort Cornwallis.

  • Dining Options

    With 3 dining options available on-site, guests can indulge in a variety of cuisines ranging from local delicacies to international favorites.

  • Relaxation and Entertainment

    Enjoy a refreshing dip in the indoor swimming pool, unwind with a drink at the bar, or showcase your singing skills in the karaoke room during your stay at Cititel Penang.

To experience the perfect blend of comfort and convenience at Cititel Penang, book your stay with us now!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Excellent location

  • Clean environment

At the hotel

Popular amenities

54 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Indoor pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking

Guest services

  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Karaoke
  • Key access
  • Key card access
  • Minimarket on site
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

2,235 reviews
9/ 10
The staff was excellent!
sharifah · couple · 2026-10-17

The guest experience

8.6out of 10
2235 verified reviews

Loved most

  • Friendly staff
  • Excellent location
  • Clean environment
  • Delicious breakfast

Worth knowing — TV quality issues · Pool area smell

How guests scored the stay

  • Location9.1

    Excellent location with easy access to tourist attractions and local markets.

  • Service9.0

    Staff were consistently noted as friendly and helpful across multiple reviews.

  • Overall Experience8.6

    Overall positive experience with specific notes on friendly service and location.

  • Cleanliness8.5

    Maintained standard cleanliness with positive mentions of clean and good environment.

  • Food and Beverage8.5

    Buffet breakfast and refreshments on entry were positively noted.

  • Amenities8.5

    Amenities well-received, though some concerns about pool area and TV quality.

  • Value for Money8.5

    Considered excellent value for a hotel in a prime location.

  • Room Quality8.0

    Rooms were modern and spacious, but some mentioned issues with pillow comfort.

Live guest feedback

Guest reviews

Consistent

75% of 8 recent stays rated 8+

8.62235 reviews
  • Pleasant

    9/10

    sharifah · couple · 2026-10-17

    “The staff was excellent!”

  • 次回ペナン滞在時も泊まりたいお宿

    10/10

    Co0141 · solo traveller · 2026-10-14

    “立地の良さ。飲食店や買物スポットが近場に沢山あり、バスターミナルまでも10〜20分程度歩けば着いて便利でした。 スタッフの方も親切で、傘の貸し出しを案内してくれたり、チェックイン時の案内も親切でありがたかったです。 朝ご飯のビュッフェのメニューが豊富で、作り立てのロティや卵料理、自分で温めて作る麺料理等、マレーシアらしい美味しいものが沢山あってお腹いっぱいになりました。”

  • Guest review

    9/10

    Watsa · family with children · 2026-10-09

    “Location could not have been better. The room was comfortable and well provided. The variety at breakfast was perfect”

  • Great room with comfortable stay in good location.

    7/10

    Vikneswaran · solo traveller · 2026-10-07

    “Great location and helpful staff.”

  • Fantastic hotel in the historic area

    10/10

    Andrew · solo traveller · 2026-10-07

    “Amazing location in the middle of the historic area of Georgetown. Very easy to walk everywhere. The hotel was great, I will definitely hope to stay again next time I visit Penang.”

  • Good breakfast, lobby appearance & nice staff. Love the paludarium

    10/10

    MOHD HELMY · solo traveller · 2026-09-18

    “Good breakfast, lobby appearance & nice staff. Love the paludarium”

  • Guest review

    9/10

    ChooNyean · solo traveller · 2026-09-17

    “Everything was good as usual. I have checked in every year since 2022. Just one thing, read below.”

  • Guest review

    7/10

    Meng Tuck · solo traveller · 2026-09-15

    “Location”

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Hotel info and reviews come from third-party sources.