Experience the beauty of a restored private mansion with Chinese shophouse influences, complete with a courtyard and ornate wall decorations.
Comfortable Accommodation
Relax in air-conditioned rooms with traditional wooden furniture, some with loft or duplex layouts. Enjoy free WiFi access and well-equipped bathrooms with complimentary toiletries.
Convenient Location and Nearby Attractions
Immerse yourself in the UNESCO World Heritage Site of George Town, with Chinese and Indian dining options just a stroll away. Explore nearby landmarks like Little India and Pinang Peranakan Mansion, all within reach.
To book your stay at East Indies Mansion and discover the historic charm of George Town, visit our website now.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Great location
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Charming environment
At the hotel
Popular amenities
40 listed
Accessible parking
Air conditioning
Board games/puzzles
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concierge service
Contactless check-in/check-out
Daily housekeeping
View all amenities
Dining & drinks
Food delivered to guest room
Sanitized tableware & silverware
Fitness & outdoors
Garden
Outdoor furniture
Terrace
Rooms & comfort
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Property cleaned by professional cleaning companies
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Parking
Street parking
Guest services
Express check-in/check-out
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Tour desk
Services & essentials
Designated smoking area
Face masks for guests available
Family rooms
Free WiFi
WiFi available
Review in focus
775 reviews
9/ 10
Hotel EIM is ideally located in the heart of vibrant Little India, right in the midst of all the hustle and bustle.
The hotel has a charming Chinese-Malay colonial character and is beautifully decorated. Despite its central location, it feels like a peaceful retreat, perfect for travellers who appreciate quietness and privacy. It almost felt as though I had the place to myself!
The staff are very helpful and welcoming, and the bed was exceptionally comfortable.
MARCO · solo traveller · 2026-10-19
The guest experience
9.5out of 10 775 verified reviews
Loved most
Friendly staff
Great location
Charming environment
Worth knowing — Noisy rooms · Low water pressure
How guests scored the stay
Service10.0
Staff are repeatedly described as friendly, welcoming, and extremely helpful.
Overall Experience10.0
Overall sentiment is highly positive, with guests recommending the hotel for its charm and service.
Value for Money9.8
Guests feel the experience justifies the price, especially for the unique atmosphere.
Location9.8
Hotel is well-situated in Little India, offering easy access to attractions.
Amenities9.3
Amenities include local snacks and a pleasant environment, but there are some concerns with water pressure and noise.
Food and Beverage9.3
Local snacks provided enhance the stay, but specific food services are not extensively mentioned.
Room Quality8.9
Rooms vary in comfort; some guests find them small, while others enjoy the vintage charm.
Cleanliness8.8
Some reviews mention outdated bathroom fixtures, but overall cleanliness is satisfactory.
Live guest feedback
Guest reviews
Remarkably consistent
93% of 14 recent stays rated 8+
9.5775 reviews
tranquil location in the bustling Little India district
9/10
MARCO · solo traveller · 2026-10-19
“Hotel EIM is ideally located in the heart of vibrant Little India, right in the midst of all the hustle and bustle.
The hotel has a charming Chinese-Malay colonial character and is beautifully decorated. Despite its central location, it feels like a peaceful retreat, perfect for travellers who appreciate quietness and privacy. It almost felt as though I had the place to myself!
The staff are very helpful and welcoming, and the bed was exceptionally comfortable.”
Perfect
10/10
Jonathan · couple · 2026-10-14
“Historical and beautiful! My 4th visit here and it’s still amazing. Great facilities and on the heart of Georgetown”
Exceeded expectations. Would highly recommend staying in this piece of history.
9/10
de Vries · extended group · 2026-10-08
“Staff were attentive but gave you space. Room and bathroom were spacious. Drinking water, tea, coffee, snacks and umbrellas were provided, and the bonus evening turn-down service with a little treat was so lovely. I didn't miss the lack of TV (great books on offer), and really appreciated the darkness to allow for morning sleep-ins. The hotel and room (Anistar 3) were excellent for three guests.”
Guest review
10/10
Bastian · family with children · 2026-09-11
“Es war ein außergewöhnlicher Aufenthalt in einem wunderschön renovierten alten Herrenhaus. Zwei Nächte wie in einem Museum. Wunderschöner Innenhof, fantastisches Frühstück. Außergewöhnlicher Service!”
Guest review
10/10
Christine · couple · 2026-09-08
“.”
Perfectly located, beautifully restored, spotless, with a staff that goes above and beyond.
10/10
Jure · couple · 2026-09-08
“East Indies Mansion is one of those rare places where you really feel that every detail matters. Perfectly located in the heart of Georgetown, just steps from Armenian Street, Chulia Street, and plenty of great restaurants and attractions. The mansion itself is a beautifully restored historic Chinese house. Each room is unique, decorated with elegant antique furniture, and kept immaculately clean. The linens and towels smell wonderfully fresh, and even the toiletries like soap, shampoo, and conditioner are of excellent quality. But above all, The staff truly made the stay exceptional. Everyone was warm, attentive, and made us feel genuinely welcome. During our stay, there was a small incident where a personal item of great importance to us was accidentally thrown away. The team went above and beyond to make it right and managed to find a replacement for us. That level of care and genuine kindness is something you’ll never forget. If we return to Penang, East Indies Mansion will absolutely be our first choice.”
The apartment was comfortable, and we really enjoyed our time there.
10/10
Tu · family with children · 2026-09-05
“The staff were very nice, friendly, and attentive. They were also very careful and thoughtful throughout our stay.”
Top-Unterkunft mit Stil
10/10
Andreas · solo traveller · 2026-09-05
“Sehr empfehlenswerte Unterkunft - historisches Setting in Top-Lage. Alle Sehenswürdigkeiten sind zu Fuß erreichbar, das Personal immer freundlich und hilfsbereit. Mein Zimmer wurde sogar zweimal pro Tag gereinigt, der Aufenthalt war sehr entspannt.”
Guest review
7/10
Rui · extended group · 2026-08-30
“古城的古建筑，全新的体验。但是也是因为是老建筑，所以房间里面台阶太多，过来过去总是担心摔着。”
Sistemazione di valore storico
9/10
MARTINA · solo traveller · 2026-08-29
“Tutto. Ho adorato la posizione in mezzo a Little India.”
Soggiorno al di là delle aspettative! Super consigliato!
10/10
Francesca · family with children · 2026-08-29
“L’hotel era molto bello, il personale gentilissimo, la pulizia impeccabile, davvero una esperienza straordinaria!”
Guest review
8/10
javier · solo traveller · 2026-08-27
“Everything”
Nous avons était agréablement surpris par ce magnifique petit hôtel, dommage nous ne pouvions pas rester plus longtemps.
10/10
Rachid · family with children · 2026-08-24
“Magnifique hôtel, personnel adorable
Les petites attention le soir à notre retour dans notre chambre.”
Amazing.
10/10
Farra · solo traveller · 2026-08-23
“It was absolutely beautiful. It was spotless. We had Cinnamon 1 and 2. They were so unique, there was a lounge upstairs between the 2 units- which we called the “museum” with really cool items from history. Lovely bedtime treats each night, and local snacks that were super tasty and thoughtful.
Rose tea, kopi o and 3 in 1 was a welcome selection for us… not to mention the body soap, shampoo and conditioner that had such a gorgeous smell.
The staff couldn’t be more helpful and helped recommend our favourite meal on Kimberly Road, checked us out super early with a smile and such pleasantness.
Spaces to chill out and relax were instagramable, and so quaint.
The beds were super comfortable and the bed sheets felt incredibly luxurious.
The price was extremely reasonable and I really felt like it was such fantastic value for money we were really sad to leave.”
