Hotelaholic

George Town · Pulau Pinang

Eastern & Oriental Hotel

10 Lebuh Farquhar, George Town, Pulau Pinang, 10200

9.1 Wonderful4713 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation:: 5-star rooms with top-notch amenities, including air conditioning, flat-screen TVs, and private bathrooms, ensure a comfortable stay.

  • Dining & drinks

    Fantastic Facilities:: Enjoy a refreshing swim in the outdoor pool, work out at the fitness centre, or savor delicious meals at the on-site restaurant.

  • Location & surroundings

    Convenient Location:: Situated near popular attractions like Wonderfood Museum and Penang International Airport, making it an ideal choice for tourists.

Contact us now to book your stay at the Eastern & Oriental Hotel in George Town!

HAPPI HIGHLIGHTS

  • Beautiful and historic building

  • Spacious and luxurious rooms

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Bowling
  • Breakfast in the room
  • Broadcast Live sport events
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Indoor pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Free WiFi
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Themed dinner nights
  • WiFi available

Review in focus

4,713 reviews
10/ 10
Excellent room, breakfast buffet and gym. The Concierge was also very helpful.
Stephen · couple · 2026-10-17

The guest experience

9.1out of 10
4713 verified reviews

Loved most

  • Beautiful and historic building
  • Spacious and luxurious rooms

Worth knowing — Issues with cleanliness in some rooms · Noisy guests on the first night

How guests scored the stay

  • Service9.8

    The reception was responsive to noise complaints and overall service was high standard.

  • Location9.4

    The hotel location is good, not right in the center but easily accessible.

  • Food and Beverage9.4

    Breakfast options were lovely and the snacks at the club lounge were appreciated.

  • Amenities9.4

    Excellent facilities including a stunning pool and good club lounge.

  • Overall Experience9.3

    Historic building with some shortcomings, but a lovely experience overall.

  • Value for Money8.8

    Generally good value, though some areas may not meet 4-5 star expectations.

  • Cleanliness8.4

    The rooms had a strange smell and were a bit sparse.

  • Room Quality8.3

    Rooms in the heritage wing were less luxurious and had issues, but the overall room experience was grand.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

9.14713 reviews

  • Relaxing luxury & comfort. Would stay again!

    10/10

    Stephen · couple · 2026-10-17

    “Excellent room, breakfast buffet and gym. The Concierge was also very helpful.”

  • Such a superb place to enjoy

    8/10

    Hock C · couple · 2026-10-17

    “Stunning architecture Superb location Staff went over and above - eg getting local drinks from downstairs area An intern Irfan at Sarkies was particularly impressive.”

  • Guest review

    9/10

    Marc-Andre · couple · 2026-10-17

    “Perfect stay in George Town! Spacious room , maqrvelous breakfast, both continental and intercontinental.”

  • Guest review

    9/10

    Hugh · couple · 2026-10-17

    “The staff are exceptionally warm and charming. The Heritage Wing has an old world ambience with spacious rooms and comfortable surroundings. It looks Raffles-like, but it has a more homely-lived in feel. I really enjoyed staying here because of its understated character and tranquility.”

  • Beautiful hotel in the heart of Georgetown.

    9/10

    Merridy · extended group · 2026-10-16

    “I requested a room with a full sea view which the staff kindly accommodated. The room was beautiful and I enjoyed spending time by the pool. Loved the bar and especially the E & O Sling. Yum.”

  • Guest review

    10/10

    Lisa · couple · 2026-10-15

    “Staff were helpful and welcoming. Property very clean and good quality”

  • Prima hotel als tussenstop, maar geen weekverblijf.

    8/10

    Justin · couple · 2026-10-15

    “Mooi vintage ogend hotel. Heel chique. Goede ligging, leuk uitzicht. Personeel is erg behulpzaam. Erg goed bed en zeer ruime luxe badkamer. Continental breakfast is ontspannen”

  • Great stay

    10/10

    Steve · couple · 2026-10-14

    “Great location. The room is very nice and clean. Sea view is great. The breakfast is very good.”

  • Guest review

    10/10

    Yu Shan · extended group · 2026-10-13

    “服務很棒 遇到問題馬上處理”

  • The "E&O" is a Colonial Gem with Truly Excellent Food and Service.

    9/10

    Robert · couple · 2026-10-12

    “The "E&O" Hertage Wing is a colonial gem. Beautiful restored to its Victorian glory it is a truly first class experience. Our Corner Suite had a "Butler Service" and the room was so comfortable: living room, bedroom, and huge bathroom. Original fittings and a gorgeous sea view. Peaceful, classy and a slice of history. The service was impeccable and the quality of food in the "Palm Court" room was outstanding - try the Eggs Benedict! Unhurried but prompt, never overbearing, served with attention and style. This is an experience that so few hotels in the world know how to do. Oh, and for a British person, it is delightful that they know how to make a great cup of English Tea! Served in a teapot with proper fresh milk (!) The swimming pool is idyllic and late-afternoon wine and canapes in the "Cornwallis Room" are very popular. LOve this hotel!”

  • Great

    9/10

    Andrew · couple · 2026-10-12

    “Ok”

  • Guest review

    8/10

    Hollie · family with children · 2026-10-12

    “Location, space and nostalgia and the food was amazing”

View all guest reviews

Hotel info and reviews come from third-party sources.