Hotelaholic

George Town · Pulau Pinang

Macalister Terraces Hotel

71, Lorong Macalister, George Town, Pulau Pinang, 10400

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in our air-conditioned rooms equipped with modern amenities for your comfort and convenience.

  • Concierge Service and Sun Terrace

    Our hotel offers a concierge service to assist you throughout your stay and a sun terrace for relaxation and enjoyment.

  • Prime Location

    Located near popular attractions like Northam Beach and Penang Times Square, our hotel provides easy access to the best of George Town.

To book your stay at Macalister Terraces Hotel and experience luxury in the heart of George Town, simply make your reservation now.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Cozy atmosphere

At the hotel

Popular amenities

50 listed
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Outdoor furniture
  • Sun terrace

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out

Services & essentials

  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

729 reviews
8/ 10
Great hotel & staff
Hetti · solo traveller · 2026-10-24

The guest experience

8.7out of 10
729 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Cozy atmosphere

Worth knowing — Cleanliness issues · No breakfast service · Noise from other guests

How guests scored the stay

  • Location9.4

    Close proximity to all Georgetown attractions. Location was great.

  • Service9.4

    The staff was very kind and gave great recommendations. Super friendly and helpful during check-in.

  • Overall Experience8.9

    Overall, can't recommend this place highly enough.

  • Value for Money8.9

    Great value for money and room amenities.

  • Food and Beverage8.4

    Breakfast service not provided, but dining outside is a norm.

  • Amenities8.4

    The hotel room amenities are great, but lacked breakfast service, which isn't much of a problem.

  • Room Quality8.4

    The room was cozy, but there were issues with the mattress and noise from other guests.

  • Cleanliness7.9

    There was a foul smell from the toilet and the shower was a bit broken, but nothing major.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

8.7729 reviews
  • Guest review

    8/10

    Hetti · solo traveller · 2026-10-24

    “Great hotel & staff”

  • Guest review

    9/10

    John · couple · 2026-10-23

    “After some initial issues with our air conditioning we were upgraded to a superior room. A very easy process that the staff initiated”

  • Nice, cozy, the staff is amazing

    10/10

    Bryan Carlo · couple · 2026-10-20

    “Everything! It was beautiful”

  • Guest review

    10/10

    Miranda · solo traveller · 2026-10-19

    “This was one of the best boutique hotels in Georgetown. The staff - Jessie and Bill and Sign - were so thoughtful and consistently attentive. I had a great night sleep there.”

  • overall was a great place to stay.

    9/10

    vasu1965 · couple · 2026-10-18

    “location and value for money”

  • Be Careful

    3/10

    Saad · family with children · 2026-10-16

    “Nothing.”

  • Guest review

    10/10

    Tina · solo traveller · 2026-10-16

    “The staff was very kind and attentive. We were provided with a map and some very useful tipps to explore the island. Thank you Zain. Overall the room was very clean and the location is great to easily reach the main points in the island.”

  • It’s such a beautiful property with great people and such good value for what you receive. I wil be back!

    9/10

    Dhirendra S · family with children · 2026-10-16

    “Exceptional front desk staff especially Sai. Location is a walk away from everything. Beds are soo comfy. Information provided was detailed. Staff are genuinely happy.”

  • Good stay in Penang

    9/10

    David · solo traveller · 2026-10-16

    “Good price to value. Hotel staff are all very nice and helpful. I had a wonderful stay in this hotel for 2 days”

  • Guest review

    7/10

    Cilisia Ornelas · solo traveller · 2026-10-12

    “Funcionários muito simpáticos.”

  • Nice stay in Penang

    9/10

    Joyce · couple · 2026-10-11

    “The bed was super comfortable, the shower was spacious and hot and the location was great! Max 15 mins walk to almost everything within the city centre but on a peaceful street so no loud street noises. Lots of good restaurants/street stalls closeby so breakfast was easily sorted. Photos on booking were truthful. Also, special thanks to Sai! He gave us lots of good recommendations and was happy to talk about Penang.”

  • Guest review

    8/10

    CHIH-HUNG · couple · 2026-10-10

    “房間天花板有一點漏水, 前台服務人員立刻幫忙處理, 幫我們換到新的房間.”

Hotel info and reviews come from third-party sources.