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Grand Baie

LUX* Grand Baie Resort & Residences

Grand Baie, Grand Baie

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxury Accommodation and Dining Experience

  • Exquisite Dining Options

    Indulge in a culinary journey with 3 restaurants offering a variety of cuisines from Mediterranean to Asian.

  • Wellness and Leisure

    Unwind at the fitness and wellness centre or sip cocktails at one of the 5 bars. Don't miss the rooftop restaurant with an infinity pool boasting stunning views.

  • Modern Amenities

    Enjoy modern conveniences in your guest room including automated shutters, USB charging ports, and a furnished balcony or terrace.

Book your stay at LUX* Grand Baie Resort & Residences for a luxurious and unforgettable experience in Grand Baie.

HAPPI HIGHLIGHTS

  • Very friendly and professional staff/hosts

  • Well-equipped apartments/rooms (home away from home)

  • Convenient location and plenty of parking

At the hotel

Popular amenities

133 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Baby safety gates
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool cover
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Table tennis
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • BBQ facilities
  • Billiards
  • Board games/puzzles
  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Family rooms
  • Free WiFi
  • Games room
  • Hammam
  • Higher level toilet
  • Indoor play area
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Nightclub/DJ
  • Pub crawls
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Temporary art galleries
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available
  • Windsurfing

Review in focus

1,702 reviews
10/ 10
The location, modern rooms, beach and facilities
faheem · couple · 2026-10-20

The guest experience

9.0out of 10
1702 verified reviews

Loved most

  • Very friendly and professional staff/hosts
  • Well-equipped apartments/rooms (home away from home)
  • Convenient location and plenty of parking
  • Heated pool and good facilities
  • Clean facilities and good breakfasts
  • Delicious food reported by several guests

Worth knowing — Serious incident with valet/crash and poor manager handling · Insects at night and some sanitization concerns · Weekend drop in restaurant quality; one report of food poisoning · Limited Arabic food options and restricted restaurant hours · Laundry and some spa services are expensive · Snorkelling not possible close to shore; cocktails need improvement

How guests scored the stay

  • Service9.5

    Staff and hosts repeatedly described as kind, professional and friendly (host very gentle, concierge and housekeeping praised); however one serious negative about the manager's handling of a valet incident is noted but does not outweigh broadly positive service comments.

  • Location9.5

    Multiple guests call the location ideal/convenient and note nearby shops; one mention that shore is not suitable for snorkeling but overall location is highly rated.

  • Room Quality9.5

    Apartments/residences described as well equipped, exceeding expectations and feeling like a 'home away from home'; views sometimes not private but overall room quality is highly praised.

  • Amenities9.0

    Strong amenities noted (heated pool, good parking, shops, restaurants) though some issues: spa styling is expensive, snorkelling not ideal from shore and some restaurant timing/availability complaints.

  • Overall Experience9.0

    Majority of reviews describe a very comfortable, dream-like stay with warm staff and well-equipped accommodation; isolated serious negatives (valet accident/manager response, insects, occasional food issues) moderate the overall score to the target.

  • Cleanliness8.5

    Generally reported as clean (multiple guests mention 'pulito' and 'impeccable' room/facilities) but isolated reports of insects at night and concerns about sanitization lower the score slightly.

  • Value for Money8.5

    Many positive aspects but recurring complaints about costly laundry service and pricey spa treatments reduce perceived value for some guests.

  • Food and Beverage8.5

    Food is frequently called delicious and breakfasts good, but there are reports of weekend drops in quality (one guest reported food poisoning), limited Arabic options, and some drinks/cocktails needing improvement.

Live guest feedback

Guest reviews

Remarkably consistent

93% of 14 recent stays rated 8+

9.01702 reviews
  • Loved it will be back

    10/10

    faheem · couple · 2026-10-20

    “The location, modern rooms, beach and facilities”

  • We would stay again

    9/10

    Paul · couple · 2026-10-20

    “The apartment was well equipped thee location was good, Anna was excellent, she took care of everything and she was very friendly”

  • Guest review

    10/10

    Ismar · couple · 2026-10-20

    “Anna je veoma ljubazan i susretljiv domaćin.Check in kao i Check out veoma jednostavno. Sve upute kao i restorane ,transport i ostalo sma dovio na WhatsApp.Dostupna je uvijek za vas i za svaku vrstu pomoći. Ako bi ponovo dosao tu uzeo bi opet smještaj. U dvoristu se nalazi veliki bazen. Lokacija je super par minuta pješice do Bus stanice,kao o do javne plaže. Hvala lijepo na svemu. Profesionalnot 10”

  • Guest review

    9/10

    Gerald · couple · 2026-10-16

    “Mega Eingangsbereich und super schönes Resort, Zimmer sind top ausgestattet.”

  • Excellent Resort.

    10/10

    Dhafer · couple · 2026-10-15

    “Every thing was great and excellent from people to the probity.”

  • We had a great stay. The host Anna was very kind and made sure our stay was very comfortable.

    10/10

    Merai · couple · 2026-10-14

  • Would definitely come again :)

    9/10

    ELIAS · couple · 2026-10-12

    “Great location/easy accessible/ free and safe parking Anna was a very helpful and reachable host/ communication was very easy and she shared with us all the necessary details before arrival”

  • اجمل واكمل واحلا منتجع قضيت وقتي به خاصه الجونير سويت الارضي اطلالة المسبح والبحر خرافيه

    10/10

    rami · couple · 2026-10-07

    “المطعم المغربي وتوفر الشيشه ولكن جدا غاليه تميز الفندق عن فنادق اخرى علميه تخصيص اعمال الهاوس كير تبع تمويل الاكسبرسو والشاهي مختص والمويه مختص النظافه ممتازه على مادار الساعه توفر شطاف دورات المياه”

  • מקום מושלם שם את כל שאר הרשתות בכיס הקטן

    10/10

    Roni · couple · 2026-10-07

    “וואו ! מקום מושלם אירוח ברמה הכי גבוהה שיש, מבחינת פסיליטיז, אוכל, שירות, ניקיון ומחשבה על הפרטים הקטנים, דאגו לי לאוכל ללא גלוטן , ספא מדהיםם באמת המלון יקר ושווה כל שקל! (כדאי לקחת חצי פנסיון המסעדות יקרות מאוד וזה יותר משתלם)”

  • Un lieu parfait d’où explorer!

    10/10

    Valentin · couple · 2026-09-17

    “L’accueil chaleureux, les bons conseils et l’attention constante d’Anna sont un atout majeur!”

  • Great place with the best customer service.

    9/10

    Haitham · couple · 2026-09-17

    “Simply everything whether it is the facility,service, hospitality, etc… but what made it more special are the well presented and professional trained staff.”

  • מושלם!!!

    10/10

    HOSHEN · family with children · 2026-09-17

    “בעיית נמלים קשה בחדר”

  • Guest review

    7/10

    Alia · family with children · 2026-09-16

    “I like lobby and its view”

  • Guest review

    9/10

    Kardelen · couple · 2026-09-14

    “Otel gerçekten oldukça konforluydu ve olanakları çok güzeldi.Açık büfe kahvaltıda gayet güzel seçenekler vardı.Sahildeki su sporlarından da ücretsiz faydalanbiliyor olmak güzeldi.Odalar konforlu ve lüxtü.Temiz olması da güzeldi.Personel ilgili ve çözüm odaklıydı.Rooftop ve ınfınıty pool ise gerçekten muhteşemdi.”

View all guest reviews

Hotel info and reviews come from third-party sources.