Name: Waldorf Astoria Los Cabos Pedregal
Address: Camino Del Mar 1, Cabo San Lucas, Baja California Sur, 23455, MX
Rating: 10

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Guest reviews

Mixed experiences

90% of 20 recent stays rated 8+

10.0223 reviews

Guest review
10/10
ivan · couple · 2026-08-10
“Everything is a great place to relax and enjoy the facilities”
Unbelievable Stay at Waldorf Astoria Los Cabos!
10/10
JonathanW330 · Couples · 2026-08-04
“My wife and I recently stayed 4 nights at the spectacular Waldorf Astoria Los Cabos over July 4th weekend - what an amazing stay we had! From the beginning stages of our trip, our personal concierge Raquel Vazquez made our stay incredibly special. We used some of our benefits through Amex Fine Hotels & Resorts program as well as some free night vouchers through Hilton to make our stay even more affordable, which was nice. We chose to upgrade to a Junior Suite which was well worth it. Our room was stunning and totally detached from any other rooms - it felt like our own private paradise. The food, amenities, and services were all stellar. From the poolside cabanas (which is an incredible buy, btw) to the multiple dining options on site, you will not be disappointed by any of the options available. We can't wait to come back to the Waldorf - which is not something we say about most hotels. Do yourself a favor and visit (and ask for Raquel to help make your stay memorable).”
Can I give this place 6 stars?
10/10
ugooli · Family · 2026-08-01
“All I can say is WOW. Driving in through a tunnel to get you to the resort... you knew you were entering into something special. From the setting to the service that everyone provided to the rooms and everything else in between - it was just amazing. Everyone was so nice and attentive and my family and I felt so taken care of.”
The Best Hotel Experience of Our Lives—Hospitality Perfected
10/10
galvanmanny · Couples · 2026-07-30
“My wife and I stayed at Waldorf Astoria Los Cabos Pedregal for five days to celebrate my 48th birthday. This was our first time in Mexico and our first international trip, and it became the best hotel experience of our lives. The exceptional service began at the airport, where a beautiful Cadillac SUV was waiting with cold water and refreshing towels. Our driver, Joseph, was incredibly friendly and made the ride special by telling us about the resort, Cabo, restaurants, and places to visit. Arriving through the spectacular private tunnel was unforgettable. Jorge welcomed us with fresh margaritas, explained everything the resort offered, and took beautiful pictures of my wife and me. The views, atmosphere, and genuine warmth of the staff made it feel like we had arrived on another planet. Francisco, our personal concierge, was outstanding. He handled reservations, cancellations, recommendations, and absolutely anything else we needed. Nothing ever felt forced or motivated by tips. Francisco and the entire team genuinely love what they do, and it shows. Our Estrella Suite was breathtaking, with incredible ocean views, a private infinity plunge pool, a separate living area, and more space than we could have imagined. Maria and the housekeeping team took wonderful care of us while always respecting our privacy. The personalized birthday surprises were unbelievable. The team left us a piñata filled with Mexican candy, a birthday cake, a bottle of Clase Azul, thoughtful gifts, and handwritten cards. After learning that my business involves Mustangs and Shelbys, they continued surprising us with personal touches connected to my passion. They didn’t simply give us a luxury room—they took the time to learn who we were and created an experience specifically for us. Don Manuel’s was another highlight. The breakfast buffet, fresh juices, made-to-order food, quality, and service were beyond anything we had experienced at other luxury resorts. Angel, Josue, Joel, and the entire team made every meal personal. They learned about our family and business, shared stories about themselves, and made us feel like welcomed friends rather than another room number. Our tequila tasting with the two Omars was also fantastic. They were knowledgeable, welcoming, and passionate about teaching us about authentic, high-quality Mexican tequila. Even our departure was exceptional. A private SUV took us to the airport, where another Waldorf employee met us and personally escorted us through ticketing, security, and all the way to the VIP lounge. The Waldorf team cared for us from the moment we landed until the moment we left. As a Hilton Honors Diamond member, I have experienced many beautiful hotels and luxury resorts, but Waldorf Astoria Los Cabos Pedregal is on another level. They have mastered customer service, excellence, and genuine hospitality. Five stars are not enough—if I could give them ten, I would. Thank you to Joseph, Jorge, Francisco, Maria, both Omars, Angel, Josue, Joel, and the entire Waldorf family. You made us fall in love with Mexico and Cabo. We cannot wait to return!”
Windy Week in Paradise
10/10
E4621XZmistyh · Friends getaway · 2026-07-28
“From the moment we arrived in property I knew the sty would be special. The service was impeccable, our villa spacious and every meal was delicious. Our stay coincided with their “Wellness” month, so we enjoyed a variety of free perks….morning workout classes, fresh juices, complimentary facials, a body scrub workshop and more! The only downside to our art is that it was abnormally windy almost the entire week, which made lying by the pool impossible without being wrapped in towels.”
The most amazing hotel!!!!
10/10
Carriedil · Family · 2026-07-24
“This hotel is absolutely incredible. The team is amazing, friendly, attentive. The resort is absolutely incredible! Worth every single investment in a vacation that you can make. One of the best Hilton’s we have ever stayed at.”
Waldorf Pedregal is the best!
10/10
Mobile22347685881 · Couples · 2026-07-22
“Waldorf Pedregal is as top notch as it gets. We celebrated an anniversary and they made it special every chance they could. Upgrades, desserts, drinks, and constantly telling us happy anniversary and thank you for celebrating with them. Would recommend this place to anyone looking for a luxury resort experience.”
Los Cabos Waldorf Style
10/10
Z5503GUluisa · Family · 2026-07-12
“This was our first time visiting Los Cabos. We chose Waldorf Astoria because of the great reviews and videos we found online. Everything was amazing during our stay. Upon arrival we were greeted with Margaritas and Jamaicas! Our reception was very welcoming and they did a great job of explaining all about the resort and its benefits. Our room was ready right away! We were then escorted to our room and our hostess showed us around and explained how to use everything. To start the day, we were provided in our room a complimentary bottle of Casa Dragones Tequila! Cheers! We then plunged into our private pool and relaxed for a bit. Afterwords we took a trip around the resort and had some steak tacos in the Family Pool! They were delicious and the views were amazing. As the day progressed we went back to our room to be happily surprised in finding a complimentary freshly made Guacamole & Chips accompanied of some ice cold Coronitas! Everyone was just great. Food was delicious and the resort was perfect! Thank you to all the staff. Love you guys ❤️”
Luxurious yet Personal Touch!!
10/10
scottc_jw · Couples · 2026-07-12
“Amazing Doesn’t Even Begin to explain…Our 5th visit in 5 years. Still over the top fantastic experience! Everyone and everything was wonderful! Joel and Daniel at Don Manuel’s are amazing. They remember us by name every year, and they even remember my wife’s likes and dislikes. That personal touch means so much to us. Daniel and Carlos at the pool are just awesome—always kind, attentive, and genuinely friendly. Omar in the valet reception area is always smiling, happy to see us, and ALWAYS takes the time to ask how our stay is going. The staff is one of the biggest reasons we return year after year. They consistently make us feel welcomed, appreciated, and right at home. Please pass along our sincere thanks to each of them for making another vacation so memorable! P.S. - our first visit since the remodel. Everything looks great! Rooms are so bright and airy, lots of nice touches for comfort and ease of access.”
The PERFECT Honeymoon!!!
10/10
deseraem2026 · Couples · 2026-07-05
“While Waldorf Astoria Los Cabos Pedregal is one of the most beautiful resorts we've ever visited, it wasn't just the breathtaking views or stunning property that made us come back so quickly—it was the people. From the moment we arrived, our concierge, Montserrat, made us feel like more than guests. She thoughtfully curated every aspect of our stay, ensuring the team knew we were celebrating our honeymoon and wanted to simply relax. Because of her attention to detail and seamless coordination, every interaction throughout the resort felt personal, effortless, and genuine. Whether it was her attentive visits at the pool, the personalized service from every team member, or the way everyone anticipated our needs, every moment exceeded our expectations. Even our departure was unforgettable. The heartfelt goodbyes to the delicious cookies for the ride to the airport. It's those thoughtful touches that transform a great vacation into a lifelong memory. We honestly thought this would be our one-time honeymoon destination. Instead, Waldorf Astoria Los Cabos Pedregal has become our new "go-to" vacation spot, replacing a destination we've returned to for years. A special thank you to Montserrat for creating such a personalized and flawless experience, and to Fernando (the older one- there is two!!) at the pool for making every day even more enjoyable. The entire team delivered a level of hospitality that left a lasting impression on us. If you're looking for a luxury resort where the service is every bit as extraordinary as the property itself, this is it. We can't wait to return! In fact we went in May 2026 and are already returning in July 2026!!”
Exceptional Graduation Trip
10/10
JamesS247 · Family · 2026-06-22
“I am a Lifetime Diamond Team Member and this was our 6th visit to the Waldorf Astoria Los Cabos Pedregal and the 2nd stay this year. We have stayed at 14 Waldorf Astoria’s and several other Hilton luxury properties across the globe but this is our favorite resort. This trip was extra special because we brought my niece for her graduation trip. June was wellness month at the resort and it worked out perfectly. My niece participated in the yoga and body sculpting classes with Luisa as well a skincare masterclass lead by Lia. She and her mom also attended a sound healing class with Alma. Karla helped us book 4 Magic Stones Massages. Our therapists Mariana, Araceli, Betty and Cecilia were all exceptional. We used the hot tub, sauna, steam and cold room. We felt completely pampered from the time we arrived at the spa until we left. The foot scrub is a great way to start your treatment. A special thanks to Vanessa for giving my niece a spa tour. My sister-in-law and niece were blown away by the level of service and hospitality by all team members at the Waldorf Astoria Pedregal. The views, food, and amenities were all perfect. They felt spoiled from the moment we were welcomed with a drink until we departed. Breakfast at Don Manuel’s is the highlight of each day and is always amazing. The daily buffet is like a Sunday Brunch. The cinnamon rolls are my favorite and they never disappoint. The team went above and beyond to recognize my niece’s graduation. Salvador is the best. The level of service and hospitality he provides is unmatched. His wit and attentiveness to details makes each breakfast a special occasion. Gabby and Karla welcomed us daily with a smile. We especially want to thank Christian for his kindness, extra care and hospitality. Juan and his team’s passion for hospitality are the benchmark in the industry for creating memorable stays and making guests feel at home. We missed seeing a few familiar faces this visit but we hope to connect with Libia, Gino, and Alberto when we return. We were welcomed back by Rey, Raymundo, JP, Daniel, Luis, and Jorge. This trip we had the pleasure of meeting Francisco, Diego, and Ismael. Samara Alvarez is truly a kind hearted and special person. She is very thoughtful and detail oriented. Samara was instrumental in creating a memorable stay for my niece and her mom. Returning to experience the magic of the Waldorf Astoria Pedregal never gets old. We have decided to invite other family members each time we return. We have a reservation in October with our daughter, granddaughter, and two more nieces during their fall break. Additionally, we plan to return next spring for another niece’s graduation trip. Libia, Salvador, and Samara are like family and have continued to make the Waldorf Astoria Pedregal our home away from home. All team members are authentic, display genuine warmth and are great ambassadors for the Hilton brand.”
Amazing Stay
10/10
raycD5485MB · Couples · 2026-06-19
“I am a Hilton Diamond Reserve member and when I say this property goes above and beyond to provide top-notch service would still not do them justice. Our private concierge Daniel was AMAZING! He was very proactive and made sure that whatever we wanted the hotel made happen. The property was in pristine condition, service was outstanding in all areas. This by far is one of the best Waldorf properties I have stayed at. The hotel and staff should be very proud of how they execute their ability to make every one feel welcomed.”
Wonderful in every way!
10/10
X6866DJlynnw · Couples · 2026-06-19
“Wonderful in every way! The resort is absolutely stunning! The people who work there are genuinely kind and so welcoming. They were amazing and upgraded us to the most beautiful Don Manuel suite, and then upgraded us to an Estrella suite. No need to leave either of these suites as their balconies had lounge chairs and a heated plunge pool. Wonderful breakfast at Don Manuel’s, wonderful room service, and excellent dining at Don Manuel’s for dinner…the Lobster Tail is to die for. I hope that we are fortunate to be able to return again. The resort was definitely a splurge vacation for us ❤️”
Overpriced scam
2/10
Hoganlegdrop · Family · 2026-06-18
“The entire stay felt like a scam. It is ridiculously overpriced and the facilities aren’t that great. The food is awful and WAY overpriced. We ate at every restaurant on the property and they were all bad. The drinks were also extremely expensive. We checked out of the property early and forfeited our final night’s room rate for 2 rooms.”
Accommodating from A to Z!
10/10
KellyC260 · Solo travel · 2026-06-13
“I have been going to this resort since it opened, through pre and post hurricane, change in ownership and it has stood the test of time. This was my first time to visit alone and the staff made me feel so comfortable and welcome. They even made me a special NY Knicks cocktail without me knowing about it. Then they arranged the game on a huge screen in the library so I didn’t have to leave the resort to find a sports bar (of course it was on the large, new renovation television in the room, but who wants to watch the Knicks finally in the NBA championship). The food is incredible as well. I will certainly be coming back for more!”
Anniversary
10/10
Paradise24413940945 · Couples · 2026-06-11
“The visit and property in a word, Stunning!”
The Waldorf Delivers on Every Level
10/10
charmelm · Friends getaway · 2026-05-31
“My wife and I just returned from an unforgettable stay at the Waldorf in Cabo, and we couldn’t be more impressed. Our newly renovated room was stunning — with breathtaking ocean views and the soothing sound of waves from morning to night. Falling asleep to that backdrop felt like a luxury in itself. But what truly set this stay apart was the service. The staff were exceptional across the board, but Rodolfo and Angel deserve special recognition. Somehow they knew my favorite soccer team had just suffered a heartbreaking Champions League final loss — and the next day they surprised us with custom cocktails bearing the team’s logo. That kind of thoughtfulness is rare and speaks volumes about the culture this property has built. We would return without hesitation. Highly recommend to anyone looking for a world-class experience in Cabo.”
Stunning property but inconsistent service for the price point
6/10
154janicen · Solo travel · 2026-05-01
“I stayed at the Waldorf Astoria Los Cabos Pedregal for a special occasion and had a mixed experience. Positives: The property itself is absolutely stunning. The setting is peaceful, the beach is quiet and beautiful (though not swimmable), and the rooms are spacious and well designed. It’s a great place to relax and enjoy the surroundings. The in-room food was also excellent. Where it fell short: Service consistency—especially given the price point. At the pool, I waited a significant amount of time without being acknowledged, despite staff being present and actively serving other guests. I asked for towels and a menu, and 90 minutes later still had not received a menu or any service. This was around 3:30 p.m. on a Friday with roughly 30 guests at the pool and ample staff. I’m not sure why the service felt so dismissive and absent for a 5-star property. As a solo traveler, this stood out more than it might have otherwise. I eventually had to go to the bar myself to order a drink, which is not what I would expect at this level. Pre-arrival experience: Communication was also lackluster. I needed to shift my reservation by one day due to a flight delay—not cancel—and initially was met with the possibility of a $1,500 fee despite availability. I ultimately had to involve the Diamond service desk and advocate assertively to resolve it. Recognition / occasion: This was a birthday trip as a Platinum member. I’ve received more thoughtful acknowledgment at lower-tier Hilton properties. There was no real recognition beyond the standard tequila welcome. Additional details that added up: * Food delivery was left by the door rather than placed in the room or clearly communicated * Concierge responses were polite but minimal and not proactive * Activity information required multiple follow-ups and lacked detail (e.g., “hiking” with no description of distance, location, or difficulty) None of these are major issues individually, but together they created a sense of inconsistency. At this price point, I would expect more attentiveness and follow-through without having to ask repeatedly. I would not feel good paying cash for this level of service. To be fair: Staff were friendly when engaged, and management did respond when I raised concerns. I didn’t feel unwelcome—just not consistently taken care of in the way I’ve experienced at other top-tier properties. The Waldorf Astoria Maldives Ithaafushi remains top tier for service in my experience. Bottom line: This is a beautiful resort in an incredible location, but for the cost, I expected a more polished and seamless service experience. It felt like miss after miss, both pre-arrival and on property. * 5-star hardware (location, rooms, views) * 3–4 star service consistency * 3-star communication Overall, it feels like a high-end product in terms of the physical property, but not an elite experience. I would consider returning for the setting, but would weigh other options depending on the level of service I’m looking for. Additional notes: Room 321 (two queen corner ocean view) was lovely, though the view was slightly impeded.”
Best hotel in Cabo
10/10
W4574IEthalitam · Family · 2026-04-29
“This resort is an absolute dream, no better way to describe it. From the second you arrive from the moment you leave, you feel taken care of. There wasn't one single negative in our 7 day stay. The grounds are impeccable, the rooms are gorgeous, clean and comfortable. We were worried to take our kids to such a fancy hotel but I can tell you, I will never stay anywhere else but here. My girls had an amazing time. I even took my youngest to a walk around town which is only a few minutes away. Super thanks to Miguel, he really made the whole trip over the top special for our little bday girl who turned 7 in Cabo. Eneyda was extremely pleasant as well. I wish I knew everyone's names because they were all exceptional. Yes it is pricey, but for a reason. Book it!”
Luxury at a Disproportionate Cost
8/10
833trentc · Couples · 2026-04-21
“The entrance through the private tunnel is undeniably cinematic, and the "hard product"—the rooms and private plunge pools—are the highlight of this property. However, for a five-star property at this price point, the value proposition vs the inflated rate they charge misses the mark. The property’s location is subject to intense winds, which made the pool area quite unpleasant and the plunge pool too cold to use as it can only heat up to 88 degrees. On one of our days, all umbrellas had to be lowered for “safety,” leaving us exposed to intense sun and severely diminishing the value of a resort stay focused on outdoor relaxation. Additionally, there is only one hot tub on the entire property and it’s luke warm. Be warned that private events can reserve the pool - during our stay half the pool areas were reserved for a private function. The pool area itself lacks any real ambiance or "soul” and feels uninspiring. While the service is professional, the food and beverage are overpriced, even by luxury hotel standards. You are paying a massive premium that the overall experience doesn't quite justify. It’s a beautiful hotel, but between the lifeless pool, the high winds and the inflated costs, there are better properties to stay at for this budget in Cabo. What made this review a 4 vs a 3 star was the concierge staff who made an effort to address some of our concerns while on property.”

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Waldorf Astoria Los Cabos Pedregal

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The stay, in detail

Luxurious Private Pools and Beach Area

Culinary Delights and Relaxation

Wellness and Activities

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Guest reviews

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Unbelievable Stay at Waldorf Astoria Los Cabos!

Can I give this place 6 stars?

The Best Hotel Experience of Our Lives—Hospitality Perfected

Windy Week in Paradise

The most amazing hotel!!!!

Waldorf Pedregal is the best!

Los Cabos Waldorf Style

Luxurious yet Personal Touch!!

The PERFECT Honeymoon!!!

Exceptional Graduation Trip

Amazing Stay

Wonderful in every way!

Overpriced scam

Accommodating from A to Z!

Anniversary

The Waldorf Delivers on Every Level

Stunning property but inconsistent service for the price point

Best hotel in Cabo

Luxury at a Disproportionate Cost

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