Experience the epitome of luxury at JW Marriott Los Cabos Beach Resort & Spa. Nestled in San José del Cabo, our beachfront oasis offers stunning views and unparalleled service.
Prime Location
Conveniently located near Puerto Los Cabos and San Jose Estuary, our resort allows easy access to top attractions. Explore the beauty of Los Cabos with ease.
World-Class Amenities
Indulge in our spa, infinity pools, and gourmet dining options. Whether you seek relaxation or adventure, our resort caters to every need.
Book now for an unforgettable stay at JW Marriott Los Cabos Beach Resort & Spa.
✦HAPPI HIGHLIGHTS
✦
Beautiful property and beach
✦
Friendly/helpful staff (spa, pool, kids club)
✦
Kids club and family-friendly amenities
At the hotel
Popular amenities
106 listed
24-hour front desk
24-hour security
Air conditioning
Allergy-free room
ATM/cash machine on site
Babysitting/child services
Bar
Barber/beauty shop
Beach
Beachfront
View all amenities
Pools & wellness
Beauty Services
Fitness/spa locker rooms
Hair Salon Services
Hot tub/Jacuzzi
Kids' pool
Manicure
Massage services
Outdoor pool
Pedicure
Pool with view
Salt-water pool
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast in the room
Coffee Shop on site
Food delivered to guest room
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness classes
Garden
Golf course
Outdoor fireplace
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Hot spring bath
Non-smoking rooms
Shared lounge/TV area
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Parking garage
Private parking
Shuttle service
Shuttle service (additional charge)
Valet parking
Guest services
Children's playground
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Kids' club
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Tour desk
Services & essentials
Business center
Car hire
Cashless payment available
Daily housekeeping
Designated smoking area
Diving
Family rooms
Fishing
Games room
Non-smoking throughout
Paid WiFi
Room service
Snorkelling
Sun umbrellas
WiFi available
Review in focus
238 reviews
7/ 10
La atención
Luis · solo traveller · 2026-08-31
The guest experience
9.0out of 10 238 verified reviews
Loved most
Beautiful property and beach
Friendly/helpful staff (spa, pool, kids club)
Kids club and family-friendly amenities
Clean, immaculate grounds and rooms
Spa, pools, and beach access
Good food (notably the taco place)
Worth knowing — Front desk/check-in staff described as cold/unfriendly · Blocked ocean views for some rooms due to trees · Adult pool tile damage/uneven tiles (potential safety hazard) · Some rooms reported without functioning air conditioning · Gym bathroom closed · Perceived high price / value concerns
How guests scored the stay
Cleanliness9.5
Reviews repeatedly call the grounds 'absolutely immaculate' and describe rooms as clean and welcoming.
Service9.5
Staff are widely praised (spa, pool attendants like Elier, kids club team, and examples of exceptional assistance), though multiple reviews note the front desk/check-in staff can be cold or unfriendly.
Location9.5
Property and beach described as beautiful and gorgeous; location consistently highlighted as a major positive.
Overall Experience9.5
Overall impressions are very positive with multiple guests saying they'd return and citing exceptional staff service, despite some operational/maintenance issues.
Amenities9.0
Strong amenities noted (spa, pools, kids club), though reviewers flagged maintenance issues such as loose/uneven pool tiles in the adult pool and a closed gym bathroom.
Food and Beverage9.0
Food receives positive mentions (taco place called out, food and pool lunch service praised); overall F&B sentiment is strong.
Room Quality8.5
Rooms are described as clean and welcoming, but some guests reported blocked ocean views due to trees, occasional AC issues, and other room-related frustrations.
Value for Money7.5
Several guests felt the hotel is expensive and expected better resolution for problems (one guest received only 1,000 points); value perception is weaker than other categories.
Live guest feedback
Guest reviews
Consistent
80% of 20 recent stays rated 8+
9.0238 reviews
Instalaciones en regular estado
7/10
Luis · solo traveller · 2026-08-31
“La atención”
4 nights at JW Marriott Los Cabos Beach
6/10
Rugby_Nut_Canada · Couples · 2026-08-22
“# Striking architecture at this JW Marriott
We arrived by rental car straight from the airport and were greeted warmly by the doormen, who swiftly valet parked the car for us (included in the nightly rate). We were impressed by the large, soaring lobby. Check in was quick since we had prepaid for our four nights in advance. We made our way to our room on the top floor of Building F. Our ocean view king room was spacious and comfortable, with cold air conditioning, much needed in August. This huge resort looks stunning at night.
## Atmosphere
The property feels upscale after dark, with great lighting throughout. In daylight, though, it has a slightly shabby feel. A lot of maintenance is overdue. The adult pool has a serious problem with its beautiful blue tiles loosening and coming away, leaving large expanses of exposed concrete on the pool floor. There are at least eight other pools on the resort, and all of them show the same issue to varying degrees. The decking around the adult pool is a lawsuit waiting to happen, with rotten, cracking wooden slats everywhere. Damaged, unrepaired stonework and woodwork are visible throughout the property.
## Food
Very disappointing overall, and far too expensive for the standard on offer. This isn't what you'd expect at 5 star resort. The F&B manager stopped by while we were at one of the pools to ask whether we were happy with the food, and we told him honestly. He invited us to try the BBQ restaurant, which we politely declined, not wanting to spend more money only to be disappointed again. We skipped breakfast entirely, sticking to coffee at the lobby coffee shop, and ate out at night instead, which gave us better food and better value. We had similar issues at the One&Only Palmilla and the Kimpton Mas Olas. It seems to be a trend among SJD resorts, unfortunately.
## Staff
The staff were excellent, no issues at all. Christina was a standout.
## Would we stay again?
Possibly, as long as the pools are fixed and the food quality improves considerably.”
The Kids Club is an absolute gem!
10/10
erinfinley16 · Family · 2026-08-11
“This review is for the Kids Club!
From the moment we arrived, the staff was exceptionally warm, welcoming, and attentive, making the kids feel like VIPs right away. The facility itself is impeccably clean, bright, and filled with engaging, thoughtful activities that go far beyond standard daycare—from creative local crafts to fun interactive games that kept the kids genuinely excited to return every day.
What really sets this Kids Club apart is the incredible care and enthusiasm of the staff. Shoutout to Paula, Priscilla, Karla, and Sofia. They create a safe, nurturing, and incredibly fun environment where kids can make friends and explore, giving parents total peace of mind to relax and enjoy the resort.
If you are traveling to Cabo with family, the JW Marriott Kids Club is a game-changer. It elevated our entire vacation. This is our second time and the Kids Club is a consistent highlight.”
Having Fun
10/10
blfree68 · Solo travel · 2026-08-10
“Ok. I just got here and I’m already having such a wonderful time…especially at the adult pool area. All the servers are so nice. But my guy…Elier…is cool as a fan and that’s saying alot because it’s hot as hell out here! On my first day…yesterday…Elier ….(I call him Ellie🤭)greeted me and he is so laid back, funny, professional and even remembered my name the next day. He took care of me the whole afternoon when I got here on Sunday and we had a really fun time. Thank you Elier (Elie) for making my first day awesome. Looking forward to see how the week goes. I’m not worried though😊 I’ll check in later about the grounds of the resort and other staff but I just had to give a shout out to my guy!”
Great Service
10/10
D6761FRleahm · Family · 2026-07-29
“Elier & Gerardo were great! very welcoming and had amazing service. they made sure our experience was great.”
Would highly recommend
10/10
sheyo751 · Couples · 2026-07-27
“Elier did a wonderful job making sure we enjoyed ourselves poolside. The food is also amazing. A+++”
Great service
8/10
Fearless51118129574 · Family · 2026-07-26
“My daughter SAGE who is 3
went to the daycare there called the Nayaa and the staff there really took care of my daughter.
She and I really appreciate all the activities arts and crafts ETC... special thanks to
PAULA
SOFIA
KARLA
YOIS
They really were amazing.”
Amazing!
10/10
jasoncH8651YS · Couples · 2026-07-23
“We went for our 25th wedding anniversary. The rooms were amazing and the service was even better. Loved the restaurant variety and the pools were nice! Highly recommended.”
Not worth the price - fell short of expectations
6/10
jcerv107 · Couples · 2026-07-20
“We had high hopes for the JW Marriott, but unfortunately the service, particularly from the concierge, Alejandra, was awful.
The rooms were beautiful, and Julio at the pool was outstanding. He was friendly, attentive, and truly the only staff member who made us feel genuinely welcome.
Unfortunately, our experience with the concierge, Alejandra, was the worst I’ve had after staying at more than 10 resorts in Cabo. She was unhelpful, dismissive, and at times genuinely rude. We were explicitly told breakfast was complimentary, and our receipt was even stamped as free, which we had both the receipt and a photo as proof. However, at checkout, we were told we owed for those breakfasts. Having to dispute charges that had already been documented as complimentary was incredibly frustrating and left us feeling misled.
To make matters worse, we were locked out of our room on the morning of our departure. It took an unreasonably long time for staff to get us new keys, causing us to miss our scheduled taxi to the airport. Instead of taking responsibility for the delay, the hotel attempted to charge us additional fees because we missed the original taxi reservation, adding unnecessary stress to the end of our vacation.
Overall, it felt like the hotel was constantly trying to nickel-and-dime guests rather than provide the level of service expected from a luxury resort. That’s especially disappointing considering the price we paid.
It’s unfortunate because the property itself is beautiful, and we genuinely would have returned. However, the poor service—especially the concierge experience—was enough that we will choose a different resort on our next trip to Cabo.”
Amazing and Beautiful Resort. Architecture!!
10/10
619FinSan · Friends getaway · 2026-07-14
“Service in the spa is amazing. Their only weakness is the front desk staff who is honestly a little cold and unfriendly. Everywhere else they shine brightly. Reading other reviews, it seems consistent that the front desk and check in group are not very warm and welcoming. Maybe something to look at.”
Beautiful property and beach
10/10
Owens856 · Couples · 2026-07-13
“We had a couple nights at the Marriott in Cabo and wish we could have stayed longer! The property is beautiful and the beach is gorgeous. Service and food were great as well—big thank you to Elier at the pool who took such good care of us with loungers, drinks and lunch every day. Hoping we can come back!”
Family fun in the sun!
10/10
F8976IUjayc · Family · 2026-07-08
“This hotel is so great. The staff are so friendly. The food is great - especially the taco place! I really loved the kids club area too. You can leave your kids for a few hours and they can do crafts piñata, making T-shirt, making, etc. but you can also just have them pop in to play anytime you want for free. Priscila Karla Sofia Paula and Yoana were all so great with the kids!”
Beautiful but adult pool needs to be redone
8/10
alyssadalo · Couples · 2026-07-08
“Beautiful property stayed here in 2024 and came back 2 years later because we loved it so much.
I am giving it 4 stars this time instead of 5 for the following reasons 1) We were upgraded to an ocean view room, but unfortunately the trees needed to be cut that the view was completely blocked. 2) The pools are in need of new tile. ESPECIALLY THE ADULT POOL. Not a great feeling being im the pool feelong uneven pool floor. I would think it’s a safety hazard to have tiles from the pool floor loosening.. has the potential to cut someone. I noticed people would put the lose tiles on the edges of the pool.
Otherwise it’s a beautiful peaceful property and everyone is very kind and hardworking.
I hope next time we return the pool tile situation is reaolved.”
Not great
6/10
Companion34258323197 · Family · 2026-06-14
“Booked an ocean view room. Had three trees blocking my view, therefore I paid for an ocean room with no view. Went to the lobby three times with no resolution. No one offered to change my room or give me a discount. In the end, I believe the manager gave me 1000 Marriott points. This hotel is very expensive and I would expect better customer service. Also many of the rooms had no Airconditioning. And the gym bathroom was closed. This hotel definitely needs some upgrades. On the more positive note, it’s a very beautiful location. Everyone who works here is very accommodating pools are beautiful. The food is good”
Great for families
10/10
giuorsetti · Family · 2026-06-10
“We came for 3 nights 4 days with our little girl. The resorts is amazing for families and offered a kids club, which it was my baby’s first time staying at a “daycare”. The staff was just amazing sending me updates and keeping her entertained while me and dad had some time to ourselve at the spa and adults pool. I would most definitely recommend if you have little ones.. thank you Yoana, Paula, Sofia, Karla and Priscilla for making our family stay a great time!!! Would definitely be back”
Amazing … relaxing … overtop !
10/10
Jane · couple · 2026-05-16
“The rooms
The beach
The staff
The location
Everything!!”
Sad to leave
10/10
rwheeler1977 · Business · 2026-05-11
“This past weekend, I had the privilege of staying two nights at the fabulous JW Marriott in San José del Cabo for business. The hotel grounds are absolutely immaculate, the rooms are clean and welcoming, and the hospitality from the staff is truly top-notch.
I was in need of a special catering order, and Adrian went above and beyond assisting me. Not only did he follow through on every detail, but the end result exceeded my expectations.
Exceptional service like this makes all the difference, and I’m already looking forward to my next visit to the JW Marriott San José del Cabo.”
Amazing Experience
10/10
michaeljI4946NM · Family · 2026-05-08
“Absolutely beautiful hotel! The staff are all exceptionally customer service driven and made our stay that much better. The rooms are beautiful, stayed cool the entire time and have great bathing options. Large tub with stand alone shower. Atherton pools were very family friendly with ledges that kids can walk and play on that extend into the pool and the pool side service was excellent.
The kids club was exceptional! My kids (5 & 3) loved going and spending time with the care takers as they were all very lovely and made them feel right at home! They did activities daily from crafts to tye dye shirts, played in the jungle gym and slides, and video games. They even have a cool theatre! We also rented floaties for the kiddos! Great service!”
Service keeps getting better each time
10/10
mccullough190 · Family · 2026-05-05
“This is our 4th time here. My kids love Paulina and her crew in the kids club, and I love the amazing service (shout out to Luis!) by the pool. My kids painted piggy banks, tye died their own hats, and made a bunch of keychains during our week here. It’s a great place to really relax and it’s really close to flora farms.
One thing that really stood out this time was the restaurant manager, Francisco. My younger son took a nasty spill on the morning we were going to fly home. It was quiet and I didn’t know if anyone saw, but Francisco showed up with a popsicle (for both kids to avoid a fight) and later called our room to check if my son was ok.
The level of service was great in 2025, but it has skyrocketed in 2026. The addition of evening pajama party for the kids 6-10 is a great addition and we will surely be back.”
The Best Birthday Week Ever!
10/10
andrearO8785WX · Couples · 2026-04-26
“My husband and I returned to the JW Marriott resort & spa after first «discovering» it last September. We went this time specifically to celebrate my husband’s birthday.
All of the staff made sure that we were well taken care of. Ximena worked with me prior to our arrival to plan an extra special dessert served on March 27, my husband’s actual birthday. We had a wonderful dinner at Marhumo followed by a dessert tray with edible elements of what my husband makes for a living (he is in the game industry).
When we were at the tacqueria, Brayam, Raul, and Ismael gave my husband a dessert tres leches cake dressed in their luchador masks! It was very fun.
The spa was wonderful and we especially enjoyed the long pool where it is possible to swim laps. The pool beside it with the fountains is very relaxing.
The JW Marriott Beach Resort & Spa is our favorite hotel in Mexico. We will definitely be back to visit as soon as we can!”
