Luxurious Accommodation and Family-Friendly Amenities
Indulge in a lavish stay at Zadún, a Ritz-Carlton Reserve, located steps away from La Playita Beach. Enjoy the outdoor swimming pool, fitness center, and garden during your stay. The hotel also boasts a kids' club, perfect for little ones, and offers top-notch room service.
Gourmet Dining and Relaxation
Savor a delightful continental breakfast each morning and explore the on-site restaurant serving a variety of cuisines. Whether you crave Mexican flavors, fresh seafood, or international dishes, this hotel has you covered. Unwind in the hot tub or challenge friends to a game of table tennis.
Convenience and Comfort
Experience ultimate comfort in rooms equipped with modern amenities like air conditioning, flat-screen TVs, and luxurious bathrooms. With a 24-hour front desk, terrace, and private parking, your convenience is a top priority at Zadún, a Ritz-Carlton Reserve.
Book now and secure your luxurious escape at Zadún, a Ritz-Carlton Reserve.
✦HAPPI HIGHLIGHTS
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Several staff were very helpful and friendly
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Beautiful architecture
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Very comfortable environment
At the hotel
Popular amenities
142 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
ATM/cash machine on site
Baby safety gates
View all amenities
Pools & wellness
Barber/beauty shop
Beauty Services
Fitness/spa locker rooms
Hair Salon Services
Heated pool
Hot tub/Jacuzzi
Infinity pool
Manicure
Massage services
Outdoor pool
Pedicure
Pool bar
Pool with view
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Swimming pool toys
Dining & drinks
Bar
Breakfast in the room
Breakfast takeaway containers
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Beach
Beachfront
Bike tours
Cycling
Fitness center
Fitness classes
Fitness facilities
Garden
Golf course
Hiking
Kids' outdoor play equipment
Outdoor fireplace
Outdoor furniture
Personal trainer
Private beach area
Sun loungers or beach chairs
Sun terrace
Table tennis
Terrace
Yoga classes
Rooms & comfort
CCTV in common areas
Heating
Hot spring bath
Lower bathroom sink
Non-smoking rooms
Open-air bath
Public Bath
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Wheelchair accessible
Guest services
Babysitting/child services
Children's playground
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Kids' club
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Tour/class on local culture
Walking tours
Services & essentials
BBQ facilities
Board games/puzzles
Cashless payment available
Daily housekeeping
Designated smoking area
Diving
Electric vehicle charging station
Face masks for guests available
Family rooms
Fishing
Games room
Grocery deliveries
Hammam
Higher level toilet
Indoor play area
Key access
Key card access
Live music/performance
Mobile app for room service
Non-smoking throughout
Packed lunches
Picnic area
Room service
Snorkelling
Sun umbrellas
Temporary art galleries
Themed dinner nights
Thermometers for guests provided by property
Toilet with grab rails
WiFi available
Review in focus
125 reviews
10/ 10
RESORT INCREDIBILE, STANZA GRANDISSIMA E BEN ACCESSORIATA, OGNI CONFORT.
Cristiana · extended group · 2026-10-12
The guest experience
9.2out of 10 125 verified reviews
Loved most
Several staff were very helpful and friendly
Beautiful architecture
Very comfortable environment
Great breakfast
Worth knowing — Concierge repeatedly got the guest's name wrong · Practical lack of sports facilities (no tennis courts, limited water sports) · Very few recreational activities for children · Meals sometimes not consistent with suggested price · Beach unsuitable for bathing
How guests scored the stay
Cleanliness10.0
Standard quality for this hotel tier
Room Quality10.0
Positive: praised architecture, very comfortable environment and overall comfort of the property.
Overall Experience10.0
Standard quality for this hotel tier
Food and Beverage9.8
Mixed-positive: breakfast was described as excellent, though some meals did not match the price expectations.
Service9.4
Mixed: several staff were described as very helpful and friendly, but the concierge repeatedly got the guest's name wrong despite later attempts to be amiable.
Location8.8
Negative note about the beach being unsuitable for bathing, limiting water-sport options; overall surroundings not highlighted positively in the review.
Value for Money8.0
Negative: meals were sometimes not consistent with the suggested price, indicating some perceived poor value.
Amenities7.6
Negative: review reports very limited recreational and sports options (no tennis courts, limited water sports) and few activities for children.
Live guest feedback
Guest reviews
Mixed experiences
84% of 19 recent stays rated 8+
9.2125 reviews
MOLTO AL DI SOPRA DELLE ASPETTATIVE
10/10
Cristiana · extended group · 2026-10-12
“RESORT INCREDIBILE, STANZA GRANDISSIMA E BEN ACCESSORIATA, OGNI CONFORT.”
Padrão Ritz- Carlton que precisa de melhorias, com poucas opções recreativas e esportivas
5/10
ROGERIO · family with children · 2026-08-25
“Alguns funcionarios da equipe do hotel, que foram muito prestativos e simpaticos. Arquitetura muito bonita, ambiente com muito conforto, cafe da manha otimo.”
Zadun was amazing!!!!
10/10
Mobile39527607319 · Friends getaway · 2026-01-02
“We had an amazing experience!! Andre was wonderful and went above and beyond for us. We loved the resort and will be back again!”
Pure Luxury and Thoughtful Hospitality at Zadún
10/10
Sabaa565 · Family · 2026-01-01
“Our experience at Zadún, a Ritz-Carlton Reserve was absolutely amazing and truly unforgettable. The views and the property itself are stunning. Our room included a private plunge pool, which made the stay feel even more special and relaxing.
The attention to detail was exceptional. Each night during turndown service, we received a personalized gift—it was incredibly thoughtful. On New Year’s Eve, they beautifully decorated our bed, and upon arrival, they surprised me with a gift for my pregnancy and a separate gift for our daughter, which meant so much to us. At checkout, they even sent us home with a farewell gift.
The welcome drink was delicious, and the room service exceeded our expectations. We ordered breakfast daily and dinner twice, and everything was consistently excellent.
A special thank you to Andres, our butler, who truly went above and beyond to make our stay unforgettable. His care and exceptional service made all the difference, and we are forever grateful.
We cannot wait to return.”
Avoid chain hotels—there’s plenty of other options.
2/10
IrishKate57 · Family · 2025-12-05
“Our family’s wedding was rescheduled due to weather when the venue was flooded. The night before the wedding, the welcome party was held at Zadun and was the equivalent of two weddings as far as expenditure. Not to mention all the rooms and suites that were booked by various members of the wedding party. To salvage the night of the cancelled wedding, some additional family members (approximately 20 people) went to join the family at Zadun. Security (at the command of management) would not allow them in at 6:30 pm at night despite the bride and groom requesting that security allow them in. It’s outrageous that this hotel would not allow it. You would think they would have some compassion for the bride and groom after the terribly disappointing day. They claimed there were too many people in their suite but we would have moved to the hotel bar. Their complete lack of cooperation was just unconscionable. For a special event, pick one of the boutique hotels—not a chain—they will treat you much better and not try to extort you for more!”
DO NOT DO IT! AWFUL WITH A CAPITAL AWFUL!
2/10
607erind · Friends getaway · 2025-12-05
“AWFUL! TERRIBLE! BAD customer service! Wedding canceled because of weather (they can’t handle rain) and they wouldn’t let any guests in!! Imagine the money spent on a wedding, people crying, fortunes spent, and not letting guests in to ease the pain! Awful place. Trying to shake out every dollar in exchange. Go literally anywhere else!”
The Service, the service, the service!
10/10
sdeadulus · Couples · 2025-12-01
“First time to the area and was blown away by everything--the ambiance, the charm and beauty of the resort, the secluded beach where we watched our footsteps being erased by the constant surf. But more than anything, the staff at the resort are phenomenal. Every interaction was warm and engaging. From personal butler service to our wine sommelier at the beach, it was impeccable. Our room, 564, came with an amazing outdoor shower and wonderful patio with pool. Zadun matched the glowing reviews we had read, but know what you are getting. This is not the party scene at Cabo San Lucas. It is much much better!”
If you’re looking for excellent service and serenity
10/10
Jbonander · Couples · 2025-11-08
“We were inadvertently diverted due to a hurricane in the Caribbean to San Jose Delano and Zadun. It was the best diversion we could’ve hoped for. First and foremost the staff - amazing, friendly, thoughtful. Everyone was outstanding. Next the locale - serene, beautiful, singular. Our room had an expansive view of the sea of coretez and yes, in Oct/Nov we saw whales from our room. Last but not least, the food, spa and service - rivals anywhere in the world. If you’re thinking of vacationing in Cabo, Zadun outside of San Jose Del Cabo is second to none.”
Really great stay
10/10
amyp394 · Couples · 2025-11-06
“We booked last minute after deciding to change vacation plans, and we have never been to Cabo before.
We had a lovely stay. While quite expensive, the cost seems on par with other premium resorts in the area. In exchange we had a very large room, oceanfront, with modern plugs and amenities. The room was very clean, and the bedding was heavenly. The best part was hearing the ocean waves all night long.
Service was on point, with the pool staff and the dinner restaurant staff standing out, as well as our host, Jorge. We loved that there was both a large family pool, and a lovely adult pool. Meaning we could relax. Dinner was some of the best seafood we have had…ever. All outlets had a strong cocktail game. I would’ve liked to have seen more Mexican wines featured.
We really just came here to relax and decompress, which was accomplished. We didn’t go off property. I had a massage at the spa. It was okay but the pricing was outrageous and I cancelled a second appointment. The spa menu doesn’t show gratuity (expected) or tax. The two add 30% to the bill.
We just really enjoyed the adult pool, our massive room with plunge pool, the sound of the ocean, and our amazing dinners/cocktails.
We only had 2 issues: we had a roach invade the room each night of our stay (reported in other reviews but probably endemic to the climate), and on checkout, the bellman never arrived so my dear husband dragged our luggage uphill to checkout.
Otherwise we had a lovely stay, and plan to come back.”
Feels Like Coming Home
10/10
Passenger510622 · Family · 2025-11-05
“From start to finish, our stay at The Ritz-Carlton Reserve, Zadún was absolutely unforgettable! 🌅 From Miguel, our incredible butler (Tosani ) who anticipated every need, to the amazing team at Equis—especially Rodrigo— the service was warm, personal, and top-notch. A special thank-you to the General Manager Thomas Jecklin for the thoughtful bottle of birthday champagne—such a classy touch! 🥂
The highlight of the trip was the Argentinian pop-up restaurant—fantastic steaks, great music, creative cocktails, and cigars under the stars. Every single staff member at Zadún went above and beyond to make our experience exceptional.
Our family continues to return year after year because the staff always welcomes us back as if we’re coming home—their warmth and genuine care make Zadún truly one of a kind. ❤️”
The best option in Cabo for relaxing in luxury
10/10
414adams · Couples · 2025-10-28
“Five stars from start to finish. The service, the food, the view, and the vibe. A truly beautiful resort with an excellent staff that make you constantly feel welcome and taken care of. We can’t say enough positive things about our experience at Zadún and would struggle to return to Cabo and stay anywhere else. We only stayed 2 nights as we wanted to try out a few resorts during our trip but it was by far our favorite and most memorable. Highly recommend breakfast at Barrio and the Australian steak at Argentinian night. The rooms at the resort are spread out so everyone gets around in golf carts and we had a blast getting driven up the mountain side after dinner. We really felt a sense of privacy with our room which is exactly what we were looking for. This is a resort you go for peace and relaxation.”
95%
10/10
DRLand · Couples · 2025-10-10
“Basics: 7 nights in an Ocean View, Upper floor with plunge pool; couple in our upper ages; physically fit and well-traveled.
Bottom-line: You expect the very best from a property like Zadun and pay for it. Very rarely do any deliver 100%. Generally, I’m satisfied at 95% and that’s what I’d score Zadun.
The property is physically beautiful. The suite we stayed in was excellent. The rooftop terrace with plunge pool was the star of the show.
Service: Top-notch. The staff was competent and friendly.
Restaurants: Unfortunately, the top restaurant, Humo, was under renovation during our stay. The hotel did a good job with a temporary substitute, Argentinian Grill. While the other restaurants were all very good, we were a bit disappointed with the menu selections. There is a lack of diversity in terms of cuisine. The service was routinely excellent, and the quality of the food was A+. Pricing was high, but not unexpectantly so.
Bars/Cocktails/Wine: Excellent service, creative cocktails, good selections. Excellent staff. Wines are outrageously marked up (in some cases 4x or 5x and never less than 3x).
Fitness Center: About what you’d expect.
Resort Pools: Never used them as we had our own, but they looked nice.
Spa: We took a pass as the pricing was twice what we have experienced at other Ritz-Carlton level resorts.
Beach: Eh. Not much of it and not very walkable. Don't come for the beach.
Other: Very hilly. We love to walk and are fit for our age, but we often had to resort to taking one of the golf cart rides. And if you like to walk, you are constantly having to deal with the numerous carts that are moving around the property all the time, ferrying guests, maintenance staff, in-room dining carts, etc. It’s somewhat annoying but unavoidable.
Judgment: Beautiful, great staff. Go if you love the one you're with and just want to hang out.”
Guest review
10/10
SORUSH · partner · 2025-09-21
“Highly recommended ”
5 star review for the Ritz Reserve in Cabo
10/10
L1622YUmarkg · Family · 2025-09-16
“My wife and I were looking for a special place to celebrate our 40th anniversary and we found it at the Zadun Ritz Reserve in Cabo. I have been fortunate to travel to many of the best hotels and resorts in North American, Europe and Japan but the Ritz Reserve in Cabo was the best! It started and ended with the absolutely amazing staff. The venue was fantastic and the food was great. This visit made for an unbelievable experience for us.”
Postcard perfect and pampered
10/10
J4789ECkevinb · Couples · 2025-09-01
“Anniversary trip. The dedicated concierge service was outstanding. Needs were anticipated and there were incredible touches that weren’t requested. Rose petals and champagne with turndown service. Plunge pool pre-heated.
Our room was wonderful. Incredible view, very comfortable, thoughtful indoor/outdoor design.
Property design was great. Common areas, restaurants, pools, fitness center were all top notch.
At the end of our stay, our concierge worked with a local pharmacy to get some respiratory therapies delivered. Above and beyond level of service.
Lifetime Titanium Bonvoy member - best Marriott stay we have ever experienced!”
Best time ever!
10/10
Jacqueline · 2025-08-31
“From the beginning, it was absolutely amazing. I chose to get an airport transportation through the hotel. Everything was seamless and as described. I was picked up in the suburban and dropped off in a navigator. Both trucks were pristine and very clean. Both drivers were very friendly and informative, and answered all the questions that I had. Once at the hotel, I was greeted and lead to check in by my daytime Tosoani/butler Guillermo, at check in someone was waiting there to make a drink of my preference and then I checked in. Everyone was so friendly and happy to see you there. I was then hand-delivered to spa staff whom presented me with a gift certificate for 2 hours of hydrotherapy. After that, I was escorted to my room by golf cart and once there I was shown around the entire room and shown how everything works. Everything was explained in detail and perfectly. My nighttime Tosoani, Diego introduced himself and made himself available to me throughout the night if I needed anything. Both Tosoani's communicate by text message, which makes everything very simple and easy. They set me up with dinner, reservations, a private dinner on the beach, and also suggested their recommendations for excursions off the resort grounds. As a solo traveler, I felt very taken care of and very safe the entire time. The entire staff made me feel seen and important. I went during off-season (Aug), so there weren't a lot of guest there, which was perfect. I'd definitely go back again.”
Guest review
10/10
Jennifer · partner · 2025-08-26
“Excellent stay. Beautiful room, beautiful property, attentive staff. Gorgeous spa. Golf next door. Great car service. Short distance away is Acre and Flora Farms for great farm to table food. Well worth the cost.”
Lovely and quiet
10/10
Candice · 2025-08-24
“My day was very nice. Everyone was really helpful. My butlers Mario and Rodrigo took very good care of me. It was a very large resort and everything seemed pretty new. The room smelled really good when you walked in it was very spacious and comfortable. The only downside was, it was not all inclusive, and there were a lot of things that you had to pay extra for but the peace and quiet was worth all the money.”
Quiet lixuey at its best
10/10
Iwaschloefirst · Family · 2025-08-18
“A true quiet luxury spot where experiences go beyond expectations. I cannot describe what you will truly experience in the resort but you will nevere want to leave. We came from Paris it was a long trip but was totally worth it. once you arrive the view are breathetaking. The different amenities of the hotel make your trip complete and the staff is the most exceptional part of the experience. every single smile, attention, gift is priceless. The full time dedicated buttler is the cherry on the cake. Do not miss the bar with its incredible architecture. Every room is crafted in raw and beautiful materials. Absolutely stunning!!”
