HAPPI EXPERIENCE
The stay, in detail
Luxurious Stay in Mexico City
Experience the epitome of luxury at Andaz Mexico City Condesa - A Concept by Hyatt. Top-notch Amenities await you, from concierge services to allergy-free rooms and a stunning garden. Unwind and Relax by the outdoor swimming pool or keep up with your fitness routine at the well-equipped fitness centre. Indulge in a variety of cuisines at the on-site restaurant, catering to all dietary preferences. Exceptional Service is guaranteed with multilingual staff ready to assist you round the clock. Don't miss the chance to stay at this exquisite 5-star hotel in the heart of Mexico City.
Book now for an unforgettable experience!
HAPPI HIGHLIGHTS
Great location
Friendly staff
Good service
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Airport shuttle
- Airport shuttle (additional charge)
- Bar
- Barber/beauty shop
- BBQ facilities
View all amenities
Pools & wellness
- Beauty Services
- Fitness/spa locker rooms
- Hair Salon Services
- Hot tub/Jacuzzi
- Manicure
- Massage services
- Outdoor pool
- Pedicure
- Rooftop pool
- Spa/wellness center
- Spa/wellness center services
- Swimming pool
Dining & drinks
- Breakfast in the room
- Breakfast takeaway containers
- Coffee Shop on site
- Cooking class
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Bike tours
- Fitness center
- Fitness facilities
- Garden
- Outdoor fireplace
- Outdoor furniture
- Personal trainer
- Terrace
- Yoga classes
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Lower bathroom sink
- Non-smoking rooms
- Public Bath
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour/class on local culture
- Walking tours
Services & essentials
- Board games/puzzles
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
- Family rooms
- Free WiFi
- Grocery deliveries
- Higher level toilet
- Horse riding
- Indoor play area
- Key access
- Key card access
- Live music/performance
- Minimarket on site
- Mobile app for room service
- Movie nights
- Nightclub/DJ
- Non-smoking throughout
- Packed lunches
- Room service
- Temporary art galleries
- Themed dinner nights
- Toilet with grab rails
- WiFi available
Review in focus
338 reviews
10/ 10
Mexico never disappoints when it comes to the customer experience. My daughter forgot her very expensive purse and charger and the hotel folks returned it to our house within 5 days. I cannot recommend this hotel, their service and location more. I have been in over 80 countries and over 4 million miles and our neighbors to the south are the best. Gracias Mexico.